Greenway Kia of Hickory Hollow

Wonderful staff! I came in as an unsure first time car buyer and Ed made me feel at home and immediately took me under his wing. He gave me options and didnt force any I came in as an unsure first time car buyer and Ed made me feel at home and immediately took me under his wing. He gave me options and didnt force anything on me. I decided to purchase a 2016 Chevy Malibu. I totally love my car. Amy handled the financing and she was amazing! She talked me through everything she was doing. Ill definitely return and I recommend everyone give Universal Kia a try! More

Better than the last time I had Melvin Williams as my salesman and all I can say is WOWZA !! I have never been made so comfortable making a "lifetime" decision as Melvin made I had Melvin Williams as my salesman and all I can say is WOWZA !! I have never been made so comfortable making a "lifetime" decision as Melvin made everything clear and understanding. He is an outstanding person and in my opinion .... your dealership is very lucky to have this person working for you !! More

Shon Gilbert is the best! I had an exceptional experience with Shon and the folks at this dealership. He endured lots of questions and made sure everything was perfect with my I had an exceptional experience with Shon and the folks at this dealership. He endured lots of questions and made sure everything was perfect with my new (to me) SUV. He even came into the office to deal with some necessary paperwork when he was feeling very under the weather, and because he did we were able to keep everything on schedule. They also helped me get a lower interest rate than I could find on my own. Thanks to Shon, this was a wonderful purchase and I am very grateful for the help! More

Pleasant surprises come out of the blue After a traffic accident I was resigned to the fate of buying a uninspiring used replacement. from one of many car lots. Instead I met Edward Ryan who After a traffic accident I was resigned to the fate of buying a uninspiring used replacement. from one of many car lots. Instead I met Edward Ryan who showed me the humor,patience,and professional sales skills to put me in BRAND NEW,DYNAMITE soul. My words are totally inadequate to express my in this automobile purchase More

Thankful and blessed Firstly, thanking God for this blessing. Secondly, thanking Melvin Williams for everything that was done to make my dream of a new car owner a reality Firstly, thanking God for this blessing. Secondly, thanking Melvin Williams for everything that was done to make my dream of a new car owner a reality! Thanks to Rania Tohme for sealing the deal! I'm a Universal Kia family member for life! More

Found the vehicle, and dealership, we were looking for! We had been looking for about a month for an almost-new Kia Sorento. We had contacted and / or visited 4 other dealerships and made many online search We had been looking for about a month for an almost-new Kia Sorento. We had contacted and / or visited 4 other dealerships and made many online searches in search of 'the one.' Finally, Hal and Terrence helped us find and buy what we'd been looking for. More

Not what we asked for My daughter went here to purchase her first vehicle. She showed them the car she wanted and the price she wanted to pay. They said they could do that My daughter went here to purchase her first vehicle. She showed them the car she wanted and the price she wanted to pay. They said they could do that and got her into the finance chair and that's was the most horrible experience because then they couldn't get the price they promised. Finally a deal was reached for the vehicle. The car she was sold was not the model she she showed them and she can't refinance because the value of the new car with a good down payment is too much in the hole to refinance. They have horrible sales practice. Don't buy from here run in the other direction!!! More

Remarkable. Melvin was an amazing salesman--literally God sent. He made my purchase a breeze. He listened and went above and beyond to help me out! Melvin was an amazing salesman--literally God sent. He made my purchase a breeze. He listened and went above and beyond to help me out! More

Truly exceptional. Truly exceptional experience.MY salesman Ed was exceptional in his knowledge and compassion for the customer Was even willing and did an exceptional Truly exceptional experience.MY salesman Ed was exceptional in his knowledge and compassion for the customer Was even willing and did an exceptional job helping me obtain insurance for full coverage. THis is the third car I have bought from these fine folks and this is why I keep coming back. More

The Best! We went to another car dealership and were bait and switched. We called and spoke with Ed and he even texted us pictures of the car! We were there in We went to another car dealership and were bait and switched. We called and spoke with Ed and he even texted us pictures of the car! We were there in 15 min! Test drove, joked and laughed. Wonderful experience. Treated great and my favorite part was that we were talk to...not at. Thank you so much! More