Greenway Kia of Hickory Hollow

My First Car Buying a car with tk was the best experience ever! His team made buying a car so easy. Thank you so much i appreciate y’all Buying a car with tk was the best experience ever! His team made buying a car so easy. Thank you so much i appreciate y’all More

What an experience! This experience was awesome! I have never been treated so well anywhere as I was at Universal Kia. The staff seems to have been hand-picked for perfec This experience was awesome! I have never been treated so well anywhere as I was at Universal Kia. The staff seems to have been hand-picked for perfection in dealing with customers! BEST EXPERIENCE? I drove off in my brand new RED STINGER!!!! More

I Love Kia Universal Very satisfied..everybody was awesome.. Van and marshal tried so hard to fix my 2015 soul..but I Decided To Buy A New One. Van Took Me To The Sales De Very satisfied..everybody was awesome.. Van and marshal tried so hard to fix my 2015 soul..but I Decided To Buy A New One. Van Took Me To The Sales Department Side And Introduced me Denise she Was Awesome To Work Out A Deal for Me And Van Kept Checking On Me. Even Jennifer Came Over..everybody there was awesome. Thank you all and I will be back for my oil changes and when I need other work done More

Wonderful Staff! Ben made buying a car so easy. He took the stress out of buying a new car. Knowledgeable and friendly. No pressure here. He worked to get me the ca Ben made buying a car so easy. He took the stress out of buying a new car. Knowledgeable and friendly. No pressure here. He worked to get me the car I wanted and at an affordable price. More

Unexpected Buyer I had no intention of buying a new car however, when my daughter totaled my 2yr old KIA coming back to the Universal KIA family just made sense. I sto I had no intention of buying a new car however, when my daughter totaled my 2yr old KIA coming back to the Universal KIA family just made sense. I stopped in just to find out how painful this was going to be so I could prepare myself and Ed Ryan and Amy Brown made the experience one I will never forget! They turned this seemingly overwhelming task into an absolutely pleasure and within about two hours I was in a new car I truly love! Thanks so much for helping me through the process. More

Excellent Ben Auert explained every aspect of the vehicles I showed an interest in. He was courteous, knowledgeable, and, although not a requirement, humorous. Ben Auert explained every aspect of the vehicles I showed an interest in. He was courteous, knowledgeable, and, although not a requirement, humorous. I never once felt pressured or more importantly, railroaded - you know, like the little lady doesn't know what end is up so here's my opportunity to pawn off the lemon. I also worked with Lawrence LNU. He too was very knowledgeable and accommodating. More

Great Service I'm a first-time car buyer and had many many questions. Hal was extremely patient and helpful when answering every single one of them. The entire time I'm a first-time car buyer and had many many questions. Hal was extremely patient and helpful when answering every single one of them. The entire time I was at the dealership I felt comfortable and well-informed about every aspect of the purchase. Additionally, he helped me select the car that was perfectly suited to me. He worked with me on prices. Since my purchase, I have called him several times with more questions and he is always prompt in returning my calls and answering my questions. Hal helped to make a process that I had heard was extremely difficult, easy. More

Good customer service T.K. provided excellent customer service throughout the buying process. He was patient as we test drove several vehicles and explained all our buying T.K. provided excellent customer service throughout the buying process. He was patient as we test drove several vehicles and explained all our buying options. We will definitely considered Universal Kia for our next car buying experience. More

Stellar Customer Service Prior to my visit, I outlined some stipulations to Jay Stewart regarding our situation. It was about 630pm and raining. Jay encouraged us to come into Prior to my visit, I outlined some stipulations to Jay Stewart regarding our situation. It was about 630pm and raining. Jay encouraged us to come into the dealership. He along with the other staff welcomed us with a smile. We sat down with him, completed the application, provided our proof of income. Based on the criteria for the vehicle we wanted, he identified a Nissan Pathfinder. We drove it, reviewed the exterior and exterior before 9pm we got the keys to our next vehicle. Jay is a stellar salesman. He listens, is not pushy like some who are is sales, very professional with an outgoing, genuine demeanor. I can't remember the manager's name, young lady that works in the office, but I have to recognize her too. She too was outgoing, very professional, worked things out where our note is lower, includes gap insurance among other necessities. I highly recommend you visit the Hickory Hollow Kia Dealership for your next vehicle. Make certain you contact Jay Stewart! More