Greenway Kia of Hickory Hollow

You guys are AWESOME!! I appreciate all the time and effort Hal put in for me to be able to buy my 2017 Kia Forte! Everyone was very professional. I will be recommending t I appreciate all the time and effort Hal put in for me to be able to buy my 2017 Kia Forte! Everyone was very professional. I will be recommending this dealership to all of my associates! More

great experience Jay is a great salesman. Everyone is very nice and friendly. I have only had my Soul for 2 days and I am loving it. I would recommend a Kia and this d Jay is a great salesman. Everyone is very nice and friendly. I have only had my Soul for 2 days and I am loving it. I would recommend a Kia and this dealership. More

A VERY NICE SALES MAN I would like to just say thanks you to my salesman LAWRENCE DAWSON, He took the time to here my story and he was a very nice person. It was about me a I would like to just say thanks you to my salesman LAWRENCE DAWSON, He took the time to here my story and he was a very nice person. It was about me and not him. And I got a beautiful SUV SO THANKS !!!! More

Unbelievably caring sales team The entire team worked to help a newly divorced woman recover. They worked tirelessly to not only get me approved but to allow me to still have a choi The entire team worked to help a newly divorced woman recover. They worked tirelessly to not only get me approved but to allow me to still have a choice in car selection. Rania and Denise rock! When I got approved I cried and the whole team celebrated. I'm recommending everyone. More

If I could give 0 stars I would I have a "brand new " 2018 Optima that I purchase October 5 and I have had nothing but problems ever since and all they keep telling me is that they h I have a "brand new " 2018 Optima that I purchase October 5 and I have had nothing but problems ever since and all they keep telling me is that they have to reset the computer. The computer has been reset 3 times and an inhibitor has been replaced and still I can fill the car jerking when the gears shift, the car shakes randomly while I'm on the brakes- feeling like an 18 wheeler is riding pass me it's shaking so bad and NOTHING they say they can't duplicate it or it's a learning car... well what is it learning? it's broken the car is not up to par and I don't feel safe in it my kids can feel the shaking and jerking and since my youngest was in a car accident where we were rear ending it really scares her but still don't won't do anything to help me. I have a warranty and an extended warranty ( a warranty I felt pressured into buying by the closing agent) why they won't just replace the computer and transmission is beyond me OH and maybe even the ABS System. I have had my mom come purchase a kia since i had mine thinking I love kia and have had a great experience with them.... My first car was a kia forte I loved that car and my first experience with this dealership but this time i hate it i hate that I spent and wasted money with them I hate that i have to bring my car there numerous time until my warranty is up and then I will just be stuck with a jerking death trap that I'm nervous driving, I hate that I sent them business, I hate I thought this experience would be just a good as the first one because it isn't and I am completely let down. I hate that the floor manager tried to help but even at the end he felt a little defeated but I really appreciates him trying as hard as he did. Now it's back in the hands of the service department that refuses to replace anything and I'm left feeling like I am stuck and just have to take what they give me as an explanation which is they "don't know" and they "reset the computer. " :( More

no title very good salesman in Jay, He took time to look at my finance and made suggestions that really helped me decide that I could make this happen very good salesman in Jay, He took time to look at my finance and made suggestions that really helped me decide that I could make this happen More

When everyone else said No In the beginning I was skeptical. I had been to other dealerships and they said "no one was willing to finance me". I had made to appointments to go i In the beginning I was skeptical. I had been to other dealerships and they said "no one was willing to finance me". I had made to appointments to go in and see TK, but had never showed up. I didn't want the disappointment. Im glad he finally convinced me to give KIA of Hickory Hollow a try. I was a hard customer to please, but TK didn't stop until he found the car that I liked! Thanks again for all you did to make me a satisfied customer. More

2nd chances I am so very thankful for the KIA family & my sales person Ed. Thank you all for your hard work and help! I couldn’t have done it without you guys. ?? I am so very thankful for the KIA family & my sales person Ed. Thank you all for your hard work and help! I couldn’t have done it without you guys. ???? More

GREAT NO HASSLE SALES PERSON My sales lady was absolutely the best i have dealt with and i am 70 years old. She corrected misconceptions in a car guru ad that brought me there im My sales lady was absolutely the best i have dealt with and i am 70 years old. She corrected misconceptions in a car guru ad that brought me there immediately, and went the extra mile by taking and sending me multiple pictures of the truck., unlike most sales people who are a pain in the neck, she did not hound me on the phone, but when i called with questions she answered them promptly and was always courteous. Unlike other overly profit driven dealerships the dealership was willing to deal, and, as any GOOD deal should be arrived at a fair price to both parties and we were able to all part friends and i got the vehicle i had been looking for. I can fully recommend Luz for her honesty she was not afraid to submit my offer helping me all the way through the transaction. Should i need another vehicle i will definitely check the inventory at this dealership first, and if anything matches what i want i WILL CALL LUZ FIRST.. More

Great experience today with Ben! 😁 Really appreciate all the support I got today from KIA! Ben made it easy to make a decision and got the car I’ve been wanting for while! Could’ve went Really appreciate all the support I got today from KIA! Ben made it easy to make a decision and got the car I’ve been wanting for while! Could’ve went anywhere but they were very helpful and professional! Thanks KIA 4 ? More