Greenway Kia of Hickory Hollow

AAA came to my house to fix my flat tire on my Kia Soul. I took it to the dealership where I bought it, Hickory Hollow for repair on this and several other issues including loose steering wheel. I waited i I took it to the dealership where I bought it, Hickory Hollow for repair on this and several other issues including loose steering wheel. I waited in the lobby for six hours while they “worked” on my car. They charged me $1000 and assured me that they rotated my tires and there was nothing wrong with them. Also that they had changed a part on my steering wheel and it should “tighten” up after driving a while. I drive the car a short distance home. The next time that I drive my car - the tire is flat, and the steering is still loose. I think that the service department lied to me about everything. I will never buy another Kia again. I really like the Soul- so it is too bad. They lost a customer here. And when I called them - Deondra at the Service desk hung up on me and I was being polite at that point. I called back mad. Will probably file a small claims suit- and will definitely let everybody know to avoid this brand and dealership. They are crap. More

My first new car and I was in and out in 2.5 hours and no problems. Treated great and wasn’t pushed away. Thank you problems. Treated great and wasn’t pushed away. Thank you More

Gm, my sales rep jennifer and her boss lied sbout everything .. I did not get the black friday discount and they added insurance thati did not ask for .. The yotsl price of the car is not what i was everything .. I did not get the black friday discount and they added insurance thati did not ask for .. The yotsl price of the car is not what i was told ..my payments went from 370. To 432.00 , i will be returning this vehicle if i do not recrive what i was told ..sincerely yours, jose villegas More

Awsome This Dealership is the only place I buy my new cars from. The sells men are awesome. They make you feel like you are not a customer but family. I had This Dealership is the only place I buy my new cars from. The sells men are awesome. They make you feel like you are not a customer but family. I had my first experience with them on 2/2016. I bought a Kia Forte. Then in 2017 I traded in for a van. Then in 10/2019 I traded that for a 2019 van. Every time I go there they make my kids and I feel like family. They all have taken good care of me. I know I will only go there to buy my cars. Thank you all at Kia Universal. More

Excellent Service as always. Staff is courteous and knowledgeable. From making the appointment to paying the bill, everyone is helpful and friendly. I think it funny that just because I am having my v knowledgeable. From making the appointment to paying the bill, everyone is helpful and friendly. I think it funny that just because I am having my vehicle serviced that I am offered a new deal on a new vehicle when mine is only 1 year old. More

great car buying experience My name is Brandon I recently bought a 2017 Nissan Titan from this place. The service that I received was well over what was expected, I want to thank My name is Brandon I recently bought a 2017 Nissan Titan from this place. The service that I received was well over what was expected, I want to thank Shane Walsh for taking great care of me and my buying needs. I went to the dealership to take a look at the truck I was wanting to purchase and was able to go back to work and finish the paperwork over the phone. At the end of the day I went back signed the paperwork and drove home in my truck. Thank you to the Greenway Kia in Nashville for taking care of me and helping me look at buying a truck that I wanted. More

I was pleased of how they see to what is needed. They help m I was pleased very much with the s es service and how I was told about how I could make payments on my brakes service. And I got in and out in good ti I was pleased very much with the s es service and how I was told about how I could make payments on my brakes service. And I got in and out in good time More

no help Had an issue with a used car purchased there. the service department left my car worse then what it was. When asking for the manager he was absolutelt Had an issue with a used car purchased there. the service department left my car worse then what it was. When asking for the manager he was absolutelty NO HELP saying that my purchase was as is. I wouldve fixed it but I brought the car in 2 times and wasnt made aware of this until my 3rd visit. Thanks for taking care of a 6 year customer. This is my 2nd but last vehicle bought there and i will make sure to not recommend purchasing vehicles from there. More

Vehicle Purchase Hal Dennison, our salesman, was fantastic. He helped us find a vehicle that fit our budget and the vehicle had low mileage! I am excited about my Kia Hal Dennison, our salesman, was fantastic. He helped us find a vehicle that fit our budget and the vehicle had low mileage! I am excited about my Kia Sportage! More

Eazy duz it!!! Ronnie, Joe and staff were absolute professionals! Left stress free and satisfied with my purchase. Thank You Gentleman.Thank you Ronnie for your serv Ronnie, Joe and staff were absolute professionals! Left stress free and satisfied with my purchase. Thank You Gentleman.Thank you Ronnie for your service to our country! 🇺🇸 More