Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia of Hickory Hollow
Antioch, TN
717 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 717 reviews
October 24, 2024
I purchased a Kia Sedona from here. It was actually on the lot at the Rivergate location but they went and brought to the Antioch store for me. The entire experience from the time I w It was actually on the lot at the Rivergate location but they went and brought to the Antioch store for me. The entire experience from the time I walked in the door until I drove off the lot in my new van was AMAZING!!! Great people here that take the time to provide good customer service which is rare to find these days. Highly recommend Greenway Kia at Hickory Hollow. Thank you to Daniel, Yordy, and Jaz. Ya'll are the best. Nena Bowling More
by Nena Bowling
October 08, 2024
Management relies on bad old school sales methods. Finance like to talk loudly on the phone with current owners about billing and private matters. TV in the waiting room has awful reception and create Finance like to talk loudly on the phone with current owners about billing and private matters. TV in the waiting room has awful reception and creates a very bad atmosphere. Maintenance takes way longer than expected More
by Annoyed customer
Employees Worked With
N/a
September 22, 2024
I really enjoyed my experience. I would recommend anyone if they were interested in purchasing. I would refer them to“Salesman Matt from Kia”he Was great to work with. I would recommend anyone if they were interested in purchasing. I would refer them to“Salesman Matt from Kia”he Was great to work with. More
by burch115
Employees Worked With
Matthew
September 20, 2024
I recently had a very disappointing experience at Greenway Kia of Hickory Hollow. The customer service provided by Amy was well below expectations. She lacked basic communication and interpersonal sk Greenway Kia of Hickory Hollow. The customer service provided by Amy was well below expectations. She lacked basic communication and interpersonal skills, frequently disregarded my concerns, and showed little to no effort in listening or explaining the service process for my Kia K5. Throughout the nearly two weeks my car was in for service, I was left uninformed and dispirited. Each time I attempted to reach out for updates, I was either ignored or hung up on. Not to mention, my car was damaged in the process of servicing it. The only saving grace in this situation was Travis(I believe that’s his name), the manager, who provided exceptional customer service and made an effort to resolve the issues I faced. However, Amy's unprofessionalism and lack of courtesy made the overall experience very stressful and unpleasant. I would strongly recommend considering other options if possible, given the poor customer service I encountered. More
by Meek
Employees Worked With
Amy
September 09, 2024
Do not buy a vehicle from this place. On 08/30/24 we had bought a 2015 Kia Sedona from Greenway Kia. We were told that the vehicle was fully serviced by the dealer on 08/16/24 and was On 08/30/24 we had bought a 2015 Kia Sedona from Greenway Kia. We were told that the vehicle was fully serviced by the dealer on 08/16/24 and was shown the car fax. We took the Kia Sedona to a mechanic on 09/05/24 due to a sound we were hearing, we were then told the Kia Sedona was without Motor mounts and had a cracked control arm. We have a warranty we purchased through our lender and they are requiring us to provide the inspection report from Greenway Kia due to the fact this was found so close to the purchase date. We began calling multiple times a day speaking with different departments from 09/06/24 to 09/09/24. We were told that this would be fixed, that we would receive the inspection report and sometimes just hung up on. The morning of 09/09/24 we were told that we will not be getting an inspection report, and that they will not be doing anything to assist us. One of two things happened, either the inspection report was not done, or greenway Kia willfully omitted the information of vehicle being damaged and needing repairs to be deemed safe to drive. I want to make sure this doesn’t happen to any other family who is trying to purchase a vehicle. More
by Rickgmo
September 07, 2024
Excellent service, everyone was very knowledgeable, the building was very clean, I really enjoy driving my 2017 Sportage need to go back to that style for Seniors Citizens they will enjoy driving no digita building was very clean, I really enjoy driving my 2017 Sportage need to go back to that style for Seniors Citizens they will enjoy driving no digital and no large screen to distract them More
by carolynhatcher
August 29, 2024
Hello, Julian Orland was my salesperson at Greenway Kia. So helpful and polite. Julian contacted me two days before my visit, we set up the appointment and he had the cars waiting for me when I arriv Kia. So helpful and polite. Julian contacted me two days before my visit, we set up the appointment and he had the cars waiting for me when I arrived. Just the make and model I wanted. It was a wonderful experience and I can only hope that Julian is still at this dealership for when I want to buy my next Kia. Courteous, happy, helpful and I cannot say enough about how fabulous this dealership and Julian treated me.. Thank you. More
by jmr37135
