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Greenway Kia of Hickory Hollow
Antioch, TN
711 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 711 reviews
September 09, 2024
Do not buy a vehicle from this place. On 08/30/24 we had bought a 2015 Kia Sedona from Greenway Kia. We were told that the vehicle was fully serviced by the dealer on 08/16/24 and was On 08/30/24 we had bought a 2015 Kia Sedona from Greenway Kia. We were told that the vehicle was fully serviced by the dealer on 08/16/24 and was shown the car fax. We took the Kia Sedona to a mechanic on 09/05/24 due to a sound we were hearing, we were then told the Kia Sedona was without Motor mounts and had a cracked control arm. We have a warranty we purchased through our lender and they are requiring us to provide the inspection report from Greenway Kia due to the fact this was found so close to the purchase date. We began calling multiple times a day speaking with different departments from 09/06/24 to 09/09/24. We were told that this would be fixed, that we would receive the inspection report and sometimes just hung up on. The morning of 09/09/24 we were told that we will not be getting an inspection report, and that they will not be doing anything to assist us. One of two things happened, either the inspection report was not done, or greenway Kia willfully omitted the information of vehicle being damaged and needing repairs to be deemed safe to drive. I want to make sure this doesn’t happen to any other family who is trying to purchase a vehicle. More
by Rickgmo
September 07, 2024
Excellent service, everyone was very knowledgeable, the building was very clean, I really enjoy driving my 2017 Sportage need to go back to that style for Seniors Citizens they will enjoy driving no digita building was very clean, I really enjoy driving my 2017 Sportage need to go back to that style for Seniors Citizens they will enjoy driving no digital and no large screen to distract them More
by carolynhatcher
August 29, 2024
Hello, Julian Orland was my salesperson at Greenway Kia. So helpful and polite. Julian contacted me two days before my visit, we set up the appointment and he had the cars waiting for me when I arriv Kia. So helpful and polite. Julian contacted me two days before my visit, we set up the appointment and he had the cars waiting for me when I arrived. Just the make and model I wanted. It was a wonderful experience and I can only hope that Julian is still at this dealership for when I want to buy my next Kia. Courteous, happy, helpful and I cannot say enough about how fabulous this dealership and Julian treated me.. Thank you. More
by jmr37135
August 27, 2024
Took my car in for a recall issue. It seemed a bit odd they did not have the part and I will have to go another time to have it repaired. The woman who took car of me was clearly doing It seemed a bit odd they did not have the part and I will have to go another time to have it repaired. The woman who took car of me was clearly doing the best she could but said they had to look at the car before they could order the part. I got the car serviced while I was there. More
by freda.evans
Employees Worked With
Amy
August 26, 2024
The woman who helped me was very good! My only complaint was that I couldn’t find my car when it was done and she had to bring it around because other vehicles were in the way. Next time, My only complaint was that I couldn’t find my car when it was done and she had to bring it around because other vehicles were in the way. Next time, it would probably be more efficient use of time to bring it into or next to the service bay rather than sending me on a scavenger hunt to find it. More
by GHaag
Employees Worked With
August 24, 2024
Hi! The Kia dealership treated me with respect and the car sale's guy Ladarius took care of my husband and I we had purchased an SUV that I am truly Hap The Kia dealership treated me with respect and the car sale's guy Ladarius took care of my husband and I we had purchased an SUV that I am truly Happy with I don’t like the fact they do not do referral's anymore which sucks for the person who referred us to Kia. Thanks! Mike for the smooth transition in paperwork in finance. More
by Jackie
Employees Worked With
Ladarius's, Mike and Stan
August 23, 2024
Zion is the sales representative that we worked with. His customer service was exemplary. He was patient, polite and knowledgeable. Others we worked with were also great. His customer service was exemplary. He was patient, polite and knowledgeable. Others we worked with were also great. More
by Jl Wayment
August 18, 2024
Best experience, friendly staff, not pushy at all. Jaz was fabulous, very nice and helpful. If you want a KIA go see her. It was a stress free experience. Jaz was fabulous, very nice and helpful. If you want a KIA go see her. It was a stress free experience. More
by patersonlisa06
July 24, 2024
Overall, a very good service dealership. The latest assembly visit took longer than expected, but seem to be justified. Also, assistance with insurance associates is appreciated. The latest assembly visit took longer than expected, but seem to be justified. Also, assistance with insurance associates is appreciated. More
by Okoro
Employees Worked With
Amy
