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Greenway Kia of Hickory Hollow
Antioch, TN
716 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 716 reviews
June 08, 2021
Every time I go too get my car service they are always polite asking me if I need anything they really take good care of me this is why I keep coming back Excellent customer service!! polite asking me if I need anything they really take good care of me this is why I keep coming back Excellent customer service!! More
by Monicaebrahim68
Employees Worked With
I forgot there name I think Ty and another gentleman
June 02, 2021
First, everyone we talked to was fantastic. We have been looking for a Telluride for several days. When I called Greenway Kia, they were taking “my” car off the truck and agreed to hold it until I arrived. looking for a Telluride for several days. When I called Greenway Kia, they were taking “my” car off the truck and agreed to hold it until I arrived. I live over 3 hours away. I know Tellurides and most cars are hard to find right now and I expected to pay MSRP plus about 3%. I arrived at 3% from current internet searches and speaking to several other dealers in the southeast. Our sales person was super nice and very knowledgeable of the Telluride. After our test drive, we went to talk money. The first price brought to us was more than 40% over MSRP! Our $52,000 car was now over $73,000. We should have left at that time but then the games started. After over an hour of talking, the absolute bottom price of $73,000 was now about $65,000 (not sure where $8,000 was found), not to mention that the value of our trade-in was very insulting. As stated, everyone we worked with gets 5-stars but the business practice is not what I was wanting in the buying process. I take full blame for not negating a price before driving 3 hours one way. If Greenway Kia can make 40% over MSRP, I say “go for it”. We left the dealership disappointed but not angry or too frustrated. If local, I would give the folks at Greenway another try but would enter the building with my eyes wide open and a firm price before taking a chair. More
by Carl
Employees Worked With
Princess
June 02, 2021
Terrible place of buisness. Do not go here you will regret it. They will ad thousands in top of there advertised prices . No class at all and really in need of a new manager who is very very rude. Ru regret it. They will ad thousands in top of there advertised prices . No class at all and really in need of a new manager who is very very rude. Run stay away. I will give one star as a review as it is the only way to submit my review. Worst dealership in America . I would rather walk than to deal with them More
by Tony wilkes
Employees Worked With
Ronnie Carter
May 16, 2021
Greenway gets an A+ for customer care. Rania Tohme, sales manager did a marvelous job of working through the drama of buying a used vehicle. She was fair, honest and compassionate about the unique situation manager did a marvelous job of working through the drama of buying a used vehicle. She was fair, honest and compassionate about the unique situation presented to her. If you want knowledgeable staff and quality care, please go to Kia Hickory Hollow. More
by Attorney Mary
Employees Worked With
justin, Michael Muhhamad, Rania Tohme'
May 06, 2021
Tay the Internet Sales Mgr and my salesperson Daeniah were extremely kind & helpful. They cared and went above & beyond! I am Truly grateful for their persistence and professionalism🙏! were extremely kind & helpful. They cared and went above & beyond! I am Truly grateful for their persistence and professionalism🙏! More
by Calearegala
Employees Worked With
Daeniah Johnson, Tay Johnson
April 22, 2021
Great customer service. Princess Johnson and Jonathan Battle were great to work with. Very professional and gave us excellent service. I would recommend them to all my family and friends. Battle were great to work with. Very professional and gave us excellent service. I would recommend them to all my family and friends. More
by hhill
Employees Worked With
Princess Johnson
April 21, 2021
I drove 20 miles through Murfreesboro to Nashville traffic to buy a car. My financing was already in place, I had picked out what I wanted online and they had two of them. All they had to do was the p traffic to buy a car. My financing was already in place, I had picked out what I wanted online and they had two of them. All they had to do was the paperwork, and I left after 30 min. of not being able to get anyone to help me. So if you can't get service when you are trying to give them money, I can only imagine what it would be like if you had a problem. I wouldn't recommend anyone do business at a place like this. More
by gordon c.
Employees Worked With
mr.nobody
April 20, 2021
The service department was great. Tyrek was awesome through the entire process. I would definitely recommend them to friends and family. If I could give Tyrek 10 stars I would. through the entire process. I would definitely recommend them to friends and family. If I could give Tyrek 10 stars I would. More
by cynb1029
Employees Worked With
Tyrek
April 13, 2021
I went to the service department, and while the employees were friendly and helpful at first, after I got my car back (I had my hood ornament replaced-which I bought myself- and they charged me $100 to do t were friendly and helpful at first, after I got my car back (I had my hood ornament replaced-which I bought myself- and they charged me $100 to do the labor) there was paint chipped off my hood around the new ornament. They didn't mention it to me and try to fix their mistakes or even apologize about the damages. I had to point it out, to which they gave me a paint pen to touch it up. Still no apology or explanation. I understand mistakes happen, and all would be fine if they told me what happened and apologized. Very unprofessional. More
by TM
Employees Worked With
Tairrans Haynes
