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Greenway Kia of Hickory Hollow
Antioch, TN
716 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 716 reviews
January 14, 2022
Called parts department and I spoke with a guy name Les. Everything he said just sounded like a lie, I’d ask the same question twice just to see if his answer was the same and it wasn’t. He didn’t want to t Everything he said just sounded like a lie, I’d ask the same question twice just to see if his answer was the same and it wasn’t. He didn’t want to take the time and check on the 2 parts I have ordered. His answer is the truck hasn’t came in yet but I asked if there an ETA and he just wouldn’t want to check and do his job. He sounded very lazy and unprofessional. It should definitely be addressed how rude and immature he is with customers. More
by Eddie Salas
Employees Worked With
Les in parts
December 21, 2021
Went for a scheduled oil change and the waiting time was longer than expected and they rewarded me with a free oil change. That's great customer service! longer than expected and they rewarded me with a free oil change. That's great customer service! More
by Nunez
Employees Worked With
Tairrans Haynes
November 28, 2021
Good Afternoon, Mr Darrell Jennings was a Excellent Salesman, & especially Mr.Dennis Johnson, remarkable Salesperson, explained things to Me & gave Me a chance to purchase a Vehicle. I Love the 2015 Ki Salesman, & especially Mr.Dennis Johnson, remarkable Salesperson, explained things to Me & gave Me a chance to purchase a Vehicle. I Love the 2015 Kia Soul they sold to Me. They were Awesome!! More
by vickie04226
Employees Worked With
Shane McKee, Darrell Jenkins, Dennis Johnson, Stefan Jones
October 28, 2021
They are terrible!!! Customer service after the fact is non existent. I purchased a Car that I love but the personnel at the dealership are not good to deal with at all. They messed up my paperwork, they non existent. I purchased a Car that I love but the personnel at the dealership are not good to deal with at all. They messed up my paperwork, they put the wrong vin number on my paperwork and it took 4 months to get it straightened out. Kia Motor Finance would not solve the problem because the dealership had to initiate the paperwork to fix the problem. I went round and round for about a month until they got around to it. The managers are conveniently never available to come to the phone. the receptionist always seems to tired or bothered to get someone on the phone or to take a message. I could go on and on… Save yourself the aggravation and shop elsewhere!!! More
by rbwing
Employees Worked With
Shane McKee
October 23, 2021
Tarrance in the service department was awesome and took great care of me and my Sorento. I’m very grateful for the timeliness and professionalism of the whole service department. Thanks!! great care of me and my Sorento. I’m very grateful for the timeliness and professionalism of the whole service department. Thanks!! More
by Lnhogan
Employees Worked With
Tarrance in service
