Greenway Kia of Hickory Hollow
Antioch, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very professional and courtesy to me through out my wait time.Will recommend my friends & family.Kia outstanding with there customers who are reliable and helpful, friendly and polite powerful. time.Will recommend my friends & family.Kia outstanding with there customers who are reliable and helpful, friendly and polite powerful. More
Very friendly and knowledgeable staff. Takes the time needed to answer your questions, and they want to meet your needs. Very satisfied customer Takes the time needed to answer your questions, and they want to meet your needs. Very satisfied customer More
Dustin Matthews was a GREAT salesman! ! He went above and beyond to make sure he got me the EXACT car I wanted!! The dealership was great to deal with and I appreciate all their hard work ! He went above and beyond to make sure he got me the EXACT car I wanted!! The dealership was great to deal with and I appreciate all their hard work to get me situated.. Thanks to Gary in finance also!! Super nice people!! Thank you so much!! I love my new ride!!! More
I worked with Rania for several days getting details and terms for a Ford F150. She did not disclose damage to the vehicle prior to my 3.5hr trip. Told me on the phone the good price was due to the vehicl terms for a Ford F150. She did not disclose damage to the vehicle prior to my 3.5hr trip. Told me on the phone the good price was due to the vehicle being on the lot too long and how nice it was. My trade was valued $2k less than most other dealers and I was being required to pay list price. When I arrived Dustin was directed to show me the vehicle. It had body damage all the way around the vehicle. When i noted it Dustin then Rania acted surprised. The dealership was adamant that the price was as listed no working room. THEN Rania stated the truck had been priced based on condition... Not the same story. Also she had claimed the vehicle's initial price was $3k more than it actually had started out at.. That initial vs current price info is public info on CarGuru's and other websites that I had view the vehicle. I am not posting this as a novice in the auto market or business. I have been in or around it my whole life (sales, service, etc). Glaring issues: 1-Dishonest 2-Do not know their product 3-It is Greenway plain and simple. More
UPDATE- This dealership told me a boldface lie to get the sale! I am unable to speak with a manager or anyone on the phone because either they do not answer, voicemails are full or gone for the day. sale! I am unable to speak with a manager or anyone on the phone because either they do not answer, voicemails are full or gone for the day. More
My oil change and tire rotation were done in a timely manner. The service staff was friendly and Karen was willing to answer my questions and take care of my requests. I didn’t feel pressured to purchase manner. The service staff was friendly and Karen was willing to answer my questions and take care of my requests. I didn’t feel pressured to purchase more services when I told them I would do the other services myself. Despite them being under construction and displaced in a different office, they had good attitudes and aimed to provide good service. More