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Greenway Kia of Hickory Hollow
Antioch, TN
711 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 711 reviews
November 17, 2022
Very deceptive with actual price, never did see sticker price and had I not been just so done with the whole process I should/would have left. Tried calling and messaging and got absolutely no response price and had I not been just so done with the whole process I should/would have left. Tried calling and messaging and got absolutely no response More
by Dissatisfied
Employees Worked With
Don’t remember his name
November 10, 2022
Trying to get a hold of anyone in service is almost impossible. We went in last Wednesday to get a key programmed. We did not look at the price at the time of checkout because we were in a hurry. La impossible. We went in last Wednesday to get a key programmed. We did not look at the price at the time of checkout because we were in a hurry. Later that afternoon we had a concern about the price and tried calling that same day. No response. Called a few times on Thursday. No response. Called 10-12 times on Saturday no response. Our service advisor finally contacted us back, by the time we got to the dealership 2-3 hours later (we had to leave a message with SALES). He was not helpful at all and we were told to contact the service manager who was out sick and gave us his phone number. It was not his phone number it was the dealership phone number (which is the number we had already been calling). We called Wednesday 2-3 times (no response). Thursday they responded to our third call of the day. Their voicemail is full so you can not leave a message when you call. It is almost impossible to reach the service department if you have a question or concern. A concern that should have been handled same day or one/two days later, we are still dealing with more than a week later. If this is the service you want, then by all means go to Antioch Kia. More
by emma
Employees Worked With
Jason Ross, Nick?(service manager)
November 10, 2022
It was Excellent Service, I would recommend other people to purchase a Vehicle. Test Drive Vehicle that You like, before buying it. to purchase a Vehicle. Test Drive Vehicle that You like, before buying it. More
by Vickie4226
Employees Worked With
Ronnie Carter, Darrell Jenkins, Dennis Johnson, Stefan Jones
November 05, 2022
Tyrell was fantastic! !!! My wife and I went in looking to purchase a Kia Stinger or Kia Telluride but things didn't go as planned. However we still left as satisfied custo !!! My wife and I went in looking to purchase a Kia Stinger or Kia Telluride but things didn't go as planned. However we still left as satisfied customers because we were able to purchase the next best thing a Kia K5 GT. Thank you Tyrell for your patience and giving us the option of the K5. We love it! More
by christopher
Employees Worked With
Tyrell
October 29, 2022
I have been in the market for a car recently and this has been my best experience. The staff were welcoming and helped me throughout the process. Ronnie really went above and beyond and succeeded in getting been my best experience. The staff were welcoming and helped me throughout the process. Ronnie really went above and beyond and succeeded in getting the car I wanted. Thank you Ronnie, Dom and the entire staff at GreenwayKia at Hickory Hollow, Antioch. I totally recommend this Delearship! Very nice people. More
by Vincentia Quaye
Employees Worked With
Dom Sears, Ronnie Carter
