Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia of Hickory Hollow
Antioch, TN
716 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 716 reviews
December 28, 2022
Shimal was excellent from the beginning to the end of our transaction. We received professional, polite and efficient service throughout. Will highly recommend this dealership. transaction. We received professional, polite and efficient service throughout. Will highly recommend this dealership. More
by Manisha.moodley
Employees Worked With
Shimal Bunki
December 23, 2022
Lana was friendly and courteous. She explained the inspection and oil change. I had excellent service. After the service, Lana walked me to my car and advised me of my next service a She explained the inspection and oil change. I had excellent service. After the service, Lana walked me to my car and advised me of my next service appointment. She wished me a Merry Christmas. I am happy with the service and would recommend Kia service to family and friends. Great job! More
by lady_mouse
Employees Worked With
Lana
November 28, 2022
He was friendly, curtious, and did great job on inspection and oil change. Showed and explained their check list, and let me know what was needed. inspection and oil change. Showed and explained their check list, and let me know what was needed. More
by Btrac123
Employees Worked With
Jason
November 28, 2022
Horrible customer service and poor management does not owner what they tell you when you purchase a vehicle owner what they tell you when you purchase a vehicle More
by theresa c
Employees Worked With
Hal Dennison, Ronnie Carter, James Derossett, Rania Tohme', Austin Crenshaw, Dustin Matthews, Halston Little, Brandon Gentry, Darrell Jenkins, Dae'Naih Johnson
November 17, 2022
Very deceptive with actual price, never did see sticker price and had I not been just so done with the whole process I should/would have left. Tried calling and messaging and got absolutely no response price and had I not been just so done with the whole process I should/would have left. Tried calling and messaging and got absolutely no response More
by Dissatisfied
Employees Worked With
Don’t remember his name
November 10, 2022
It was Excellent Service, I would recommend other people to purchase a Vehicle. Test Drive Vehicle that You like, before buying it. to purchase a Vehicle. Test Drive Vehicle that You like, before buying it. More
by Vickie4226
Employees Worked With
Ronnie Carter, Darrell Jenkins, Dennis Johnson, Stefan Jones
November 10, 2022
Trying to get a hold of anyone in service is almost impossible. We went in last Wednesday to get a key programmed. We did not look at the price at the time of checkout because we were in a hurry. La impossible. We went in last Wednesday to get a key programmed. We did not look at the price at the time of checkout because we were in a hurry. Later that afternoon we had a concern about the price and tried calling that same day. No response. Called a few times on Thursday. No response. Called 10-12 times on Saturday no response. Our service advisor finally contacted us back, by the time we got to the dealership 2-3 hours later (we had to leave a message with SALES). He was not helpful at all and we were told to contact the service manager who was out sick and gave us his phone number. It was not his phone number it was the dealership phone number (which is the number we had already been calling). We called Wednesday 2-3 times (no response). Thursday they responded to our third call of the day. Their voicemail is full so you can not leave a message when you call. It is almost impossible to reach the service department if you have a question or concern. A concern that should have been handled same day or one/two days later, we are still dealing with more than a week later. If this is the service you want, then by all means go to Antioch Kia. More
by emma
Employees Worked With
Jason Ross, Nick?(service manager)
