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Greenway Kia of Franklin
Franklin, TN
442 Reviews
Our dealership is happy to service drivers in the Franklin, TN area and beyond. The next time you have questions about our selection of new Kia vehicles for sale, stop by or contact us online. We make everything accessible online so that you never feel alone in the car buying process.
Here at Greenway Kia of Franklin near Murfreesboro, TN, everything is online, from the credit application to service scheduling.
Shop Our Latest Kia Lineup
The new Kia lineup is amazing. You have to see the new Kia Sportage in action. Not only does it have an innovative interior with its seating capacity and horsepower. Talk to our team about the new Optima or the Forte. We are happy to help you find the perfect selection of vehicles. Call now to learn more about our services.
Contact Our Team Today
Our Kia dealership in Franklin, TN near Columbia is happy to help you. We offer a large selection of Kia cars for sale. We also offer genuine parts for sale and online scheduling options. Talk to our team about our auto services, which are:
Tire services
Oil change & filter replacement
Brake pad replacements
Part installations
Whatever you need, our parts department will gladly help you. Get in touch with us our Kia dealer that serves nearby Nashville and Brentwood, Tennessee today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 442 reviews
August 22, 2019
Stay Away Absolute worst car dealership I’ve ever dealt with. Poorest and most unreliable customer service of about any business I can think of. Three months a Absolute worst car dealership I’ve ever dealt with. Poorest and most unreliable customer service of about any business I can think of. Three months after my purchase and I still don’t have a permanent tag. And NO ONE CARES!! Wish I’d never dealt with this place. More
by ncembalmer
Employees Worked With
May 20, 2019
Nena Smith with above and beyond to help my dad. Nena Smith and the sales manager, Zach, helped my elderly dad turn his leased Kia Soul and they could not have been more helpful and kind to him. They Nena Smith and the sales manager, Zach, helped my elderly dad turn his leased Kia Soul and they could not have been more helpful and kind to him. They treated him like he was the most important on the premises. Thank you for all your help! More
by PIERCE MARRS
Employees Worked With
Nena Smith
May 05, 2019
POOR communication and customer service I purchased a car here on 3.29.19. Our car salesman was great. However, the sales manager, was very pushy and rude. He insisted that we should buy the I purchased a car here on 3.29.19. Our car salesman was great. However, the sales manager, was very pushy and rude. He insisted that we should buy the vehicle we were interested in and pay thousands of dollars to have the interior changed to the color we wanted, as he bragged about his new hellcat that he was having the same thing done to. We decided not to buy the car, and left. After looking all day and not being able to find another one we liked, we came back to the Franklin Kia to purchase the vehicle. We had to sit and wait for 3 hours and totally redo everything that we had done earlier in the day. After purchasing a vehicle, we attempted several times to reach the dealership and never got anyone to answer the telephone for 2 days! When we finally did get a hold of somebody, they sent us to somebody's voicemail. The temporary tag expired on 4.29.19 and we contacted them several days before that I never received any answer back until after the tags were expired. Everyone we spoke with was rude and not helpful at all. They made us feel like we were actually a bother. Come to find out, there was a form that they failed to get us to sign and never contacted us to let us know and then acted ticked off because we didn't have it signed. We had to call the actual title company to get the new temporary tags. Still do not have our permanent tag. I do not recommend purchasing from these people they are very unprofessional and very pushy and don't care about you once you have purchased a vehicle. I have purchased several new vehicles, and have never been treated so poorly. This dealership is the poster child for how car salesmen get a bad reputation. I will never purchase from them again and will not recommend them to anyone else. More
by suep4
Employees Worked With
Rick-sales manager
April 01, 2019
Franklin Kia Always great service! Sometimes they are very busy and take a while. Upfront about accidntly damaging my brake rotors when changing my brake pads. No Always great service! Sometimes they are very busy and take a while. Upfront about accidntly damaging my brake rotors when changing my brake pads. No charge for damage they did, free replacement and earned my respect. More
by Kiasoulman
Employees Worked With
March 28, 2019
Service center is horrible I would never ever recommend Kia in Franklin!!! Their service center is the worst, and very lazy... I hope I'm never dumb enough go there again!!!! I would never ever recommend Kia in Franklin!!! Their service center is the worst, and very lazy... I hope I'm never dumb enough go there again!!!! More
by Jen81
Employees Worked With
March 09, 2019
Excellent service Service representative was excellent. Had had a misunderstanding a couple of months ago, and Tairrans made sure this experience was top notch. Waitin Service representative was excellent. Had had a misunderstanding a couple of months ago, and Tairrans made sure this experience was top notch. Waiting space was good. Couldn’t access the guest internet but that wasn’t an issue for me. More
by Drhoobr
Employees Worked With
Tairran Haynes
February 19, 2019
The best place to buy a new car. They got me in my dream car and it was a great experience and I'm on my second car from them and this time I gotta say they were awesome. The whole Fr They got me in my dream car and it was a great experience and I'm on my second car from them and this time I gotta say they were awesome. The whole Franklin Kia team deserves raises and a pizza party ot something yall are awesome. God bless yall. More
by Jennyforce26
Employees Worked With
Shane Walsh
February 02, 2019
Good Service I basically scheduled service to obtain 2 recalls and a programming upgrade on my 2011 Optima, also ask for multi-inspection and voiced I was having i I basically scheduled service to obtain 2 recalls and a programming upgrade on my 2011 Optima, also ask for multi-inspection and voiced I was having issues with fueling up and the gas pump constantly cuts off as if my tank was full....obviously the vapors are not able to escape as suppose to through the venting valve/tubing acting clogged. All recalls and upgrade were completed, but they didn’t know what was causing the fueling up issue....really? I googled the issue and found enough information to pretty much figure it out however have no ability to fix it myself and they couldn’t? They did indicate a GDI system cleaning, spent $200 on that but still have to take it back to get someone to fix feuling up problem......more $$; can’t believe they didn’t know what this was. More
by KP
Employees Worked With
Service Advisor
January 11, 2019
Good Service All was very good on my visit to Franklin Kia. Great communication from them. Vehicle fixed and delivered on time. Would recommend Franklin Kia se All was very good on my visit to Franklin Kia. Great communication from them. Vehicle fixed and delivered on time. Would recommend Franklin Kia service More
by Roland
Employees Worked With
September 11, 2018
Great Place Best place to buy a car I have never been treated this nice anywhere. I had never bought a car before was a great experince Best place to buy a car I have never been treated this nice anywhere. I had never bought a car before was a great experince More
by Walmartnme
Employees Worked With
Dalton Rainey and the guy he rides to work with can't remember his name they both were great
