Greenway Kia of Franklin

I was looking for a nice truck for about two months but was very picky and wanted a great deal.I was not really going to pull the trigger on getting a truck on the day I came in, I was just going to see w was very picky and wanted a great deal.I was not really going to pull the trigger on getting a truck on the day I came in, I was just going to see what Carnival had to offer on a truck I saw from the road. However Tracy made a deal that I simply could not refuse. I was shockingly surprised at the deal and the professionalism that Tracy provided on this day. I left there with a new truck for a price I could afford. I have already had a friend offer to buy it from me or take him up there so he can get a truck because I bragged so much on Carnival Kia. Great team and great job! More

Great service. Very impressed & pleased! Highly recommend working with these guys!!Skip was very helpful & we got just the vehicle we wanted & needed. I've never dealt with such great sales associa recommend working with these guys!!Skip was very helpful & we got just the vehicle we wanted & needed. I've never dealt with such great sales associates that are ready & willing to see you drive off the lot in a new vehicle. I'll be doing any future car business with this dealership! More

Our experience at Carnival Kia of Franklin was excellant. Our experience at Carnival Kia of Franklin was excellant. There was no pressure to buy and the sales staff was great. They answered all our questi Our experience at Carnival Kia of Franklin was excellant. There was no pressure to buy and the sales staff was great. They answered all our questions. They had a great selection of cars and suvs to choose from. A 2011 Kia Rio is our first new car. We could not be happier. More

Greg was very friedly and informative about the sportage and kia in general.I really like the fact that he never pushed me into making a decission right away.( I was test driving diffrent car ) Greg was hel and kia in general.I really like the fact that he never pushed me into making a decission right away.( I was test driving diffrent car ) Greg was helpful and understanding about the finacial problems I was having. Greg's friendly attitude was a big help in me making a dicission to go with the sportage. More

Late March I began shopping for a new vehicle; one with good gas mileage. We shopped around at different dealerships, and we got the best buy at Carnival Kia. Kurt Lytle was extremely helpful, friendly, good gas mileage. We shopped around at different dealerships, and we got the best buy at Carnival Kia. Kurt Lytle was extremely helpful, friendly, knowledgeable, and authentic. He helped us compare the Kia Forte to the other vehicles we were considering (Ford Fiesta, Ford Fusion, amd Toyota Corolla and Camry). Everyone at the dealership was friendly and helpful. We felt right at home. Kurt went out of his way to get me the color vehicle I wanted. I am very happy with my Kia Forte. A great car; good performance, great styling, and fun to drive. Overall, my experience at Carnival Kia was outstanding. I would definitely recommend this dealership to any of my friends and family. Valerie Roulic More

This dealership was friendly, but not that impressive overall. I wanted a specific car that they did not have on their lot. They attempted a search and supposedly could not find the car I wanted (wante overall. I wanted a specific car that they did not have on their lot. They attempted a search and supposedly could not find the car I wanted (wanted a manual transmission). They let us leave and had our contact information, but never contacted us within the week about finding what we wanted, althought they acted like they were going to do so. I expected them to keep looking, but it seems they only want to sell cars on their lots or cars that are located very close to their dealership. After about a week of waiting, I ended up finding a Kia dealership NOT in Nashville that found the car I wanted about 150 miles away. Wonder why Carnival Kia could not find this same car? Also, like many Nashville area dealerships, Carnival Kia likes to add those "dealer prep" charges to the MSRP to jack up the price. That kills dealer credibility right away for me. More

I went to the dealership to welcome them to the neighborhood and also because I had been doing research online and with my son. I had a 12 year old car that was starting to fail on me and I had a b neighborhood and also because I had been doing research online and with my son. I had a 12 year old car that was starting to fail on me and I had a bankrupcey on record where I had to close my business so I was nervous as a cat at a dog show. Carlos was so sweet and kind you could tell he was as nervous as me. ( I think I made him that way) Never once did anybody make me feel like a second class person even though I had all that looming over my head. Carlos was so kind he was like don't look at that old car it and your bankrupcy are the past this is your future. He sat in the car with me while we called my son the Marine to tell him about my car. One of the other salesmen told me welcome to the family. I am the type of person that expects her cars to last 10 years so the proof will be in the pudding as they say. More

I visited this dealership two times and on the second visited I purchase a KIA Sorento. I've got to tell you, the people at the dealership was awesome. Tracy explained in detail all the features and how visited I purchase a KIA Sorento. I've got to tell you, the people at the dealership was awesome. Tracy explained in detail all the features and how to use them. He also connected the blue-tooth feature with my phone for me. Now, how nice is that? I had already bought the Sorento and he still took time to do this and go through the details again. He was so nice and friendly, by the time I left, he felt just like family. I also need to give a big thumbs up for Mike. He was like an advocate to help me get the best price possible and he was so pleasant to do business with. Every process seemed to run smooth and fairly quick. I highly recommend the Franklin KIA dealership. More

Great experience. I went in to buy a newer vehicle. Skip was very helpful and patient with us. He wanted to make sure we were happy with the vehicle we were getting. Once we purchased, he explained h Skip was very helpful and patient with us. He wanted to make sure we were happy with the vehicle we were getting. Once we purchased, he explained how to operate all the various features. Would recommend this dealership to anyone. We had a price in mind after selecting the Sorento we wanted and they were able to meet that price. Very friendly atmosphere but not pushy. More

Was looking for a vehicle that would give us better gas mileage. Kurtz was very helpful and patient with us. Everyone was very friendly. Did not give price a 5 for I feel they could have gave us more cost mileage. Kurtz was very helpful and patient with us. Everyone was very friendly. Did not give price a 5 for I feel they could have gave us more cost breaks as they are trying to reach a goal in sales for being a new store in their new location. For the car it drives like a dream and so far we are enjoying it. Have told others they need to go check out the Kia Cars for they have a lot to chose from. More