Greenway Kia of Franklin

Good experience. The automobile interior wasn't as clean as I would have liked it to be. There were stains on the front a back seats and trash (childrens coloring pencils, etc.) was in the net holder on th as I would have liked it to be. There were stains on the front a back seats and trash (childrens coloring pencils, etc.) was in the net holder on the back of the passenger seat. Also, the automobile had more miles on it than I would have expected for a new car without the mention of it being a "demo." There was no "sticker" information on the car. However, the salesperson was very helpful, courteous, knowlegeable and accommodation I did leave the dealership satisfied and after all, I DID purchase the car. More

My salesman was knowledgeable, and kind. I felt that my business was very valued. There was no "hard-sell" just an honest attempt to make me happy with my car and my experience. I had some special circum business was very valued. There was no "hard-sell" just an honest attempt to make me happy with my car and my experience. I had some special circumstance and I feel the dealership and my salesman went above and beyond what they needed to. I'm very happy. Kudos Kia!! More

You can tell these people like their jobs. Everyone was very helpful and did not make us feel rushed. Carlos listened to what we were looking for in price and features and never tried to offer a vehicle th very helpful and did not make us feel rushed. Carlos listened to what we were looking for in price and features and never tried to offer a vehicle that was over loaded for our needs. Consumer Reports named the Sorento a #1 best buy for many reasons. I have to say I am so impressed in the craftsmanship of the vehicle and have full confidence this truck will be as good to me as my previous car was. Carlos made my family feel so comfortable in this buying process. I'm a sales person by trade and expected to be bombarded by sales tactics. Not at this dealership. I felt NO pressure at all. I felt I was working with a knowledgeable Kia consultant....not a desperate salesman. The guys in the service department were very helpful too when I had trouble pairing my phone up to my bluetooth because my phone was being stuborn. If you are in the market for a new car and want to save thousands, go to this Kia delearship. If you want great service and an honest smile, ask for Carlos. Brooke Tolzmann More

Yes I would.That was the fastest we have ever bought a car.I also liked that we didn't have to haggle.Our salesman is a very nice and knowledgeable young man.There was no pressure from anyone.We love our car.I also liked that we didn't have to haggle.Our salesman is a very nice and knowledgeable young man.There was no pressure from anyone.We love our Kia Soul. More

Carnival Kia of Franklin has exceeded every expectation I have ever had for a car dealership. Not only was the staff friendly, but in my particular situation, I know they went the extra mile to get myself fi have ever had for a car dealership. Not only was the staff friendly, but in my particular situation, I know they went the extra mile to get myself financed. From the first phone call to signing the papers every staff member I was in contact with was nothing but friendly and accepting. I was extremely impressed when Mr. Lynwood walked me to the back to meet the manager of the service area just to introduce me as a new customer. The staff at Carnival Kia truly knows how to make customers feel welcome. I am proud to own a new Kia Forte from Carnival Kia of Franklin, and I will most definitely be sending any and everyone I know to them for future car buying opportunities. More

This car purchase was a far more enjoyable experience than former ones with other dealerships. Mr. Jordan listened to what I wanted and expected. He never tried to just make a sale. He made sure I was sa than former ones with other dealerships. Mr. Jordan listened to what I wanted and expected. He never tried to just make a sale. He made sure I was satisfied with my choice and the "deal". I honestly can't remember a more enjoyable time buying a vehicle. Everyone I met at Carnival Kia was pleasant and friendly but Dick Jordan was wonderful. I only wish this dealership had a ferris wheel for me to ride. More

Tracy Davis and Carnival Kia of Franklin could not have Tracy Davis and Carnival Kia of Franklin could not have been any nicer or more helpful. I will highly recommend both Tracy and the dealership to eve Tracy Davis and Carnival Kia of Franklin could not have been any nicer or more helpful. I will highly recommend both Tracy and the dealership to everyone I know. More

I had a wonderful experience at Carnival Kia. This was my first time buying a car myself and they made it so easy. Tony and Mike were the two I worked closest with, and they were wonderful. They were some of first time buying a car myself and they made it so easy. Tony and Mike were the two I worked closest with, and they were wonderful. They were some of the nicest people and did not pressure me at all. They were willing to work with me and always had a smaile on their face. The customer service was fantastic and I am so happy to have had this expereince. More

I love my new Sorrento. It is the perfect size for my three large rescue dogs to carry them to the park. The features are just great and I feel really safe due to the multiple air bags! three large rescue dogs to carry them to the park. The features are just great and I feel really safe due to the multiple air bags! More

I only had to deal with 1 sales person (Tracy Davis) and then the gentleman who handled my financing paperwork (Tim). Everyone was friendly and upfront with me. In fact, it took me less time to buy a car then the gentleman who handled my financing paperwork (Tim). Everyone was friendly and upfront with me. In fact, it took me less time to buy a car at KIA than to NOT by one at the three other dealerships I visited. Most importantly, I was very clear what I wanted and when they brought a car around for me to test drive, I fully expected it to be much more than I needed and for them to try to "sell" me all the bells and whistles. To my amazement, it was exactly what I asked for! I highly recommend KIA to anyone in the market! More