Greenway Kia of Franklin

Kia Dealership in OH where I purchased the vehicle offers coffee and car wash after work is completed Carnival does not offer free coffee to waiting service customers, nor do they car wash the vehicle af coffee and car wash after work is completed Carnival does not offer free coffee to waiting service customers, nor do they car wash the vehicle after service work is complete. WHY? The price for an oil change on the 6cyl vehicle is to high compared to other dealerships on separate oil change facilities I will probably look for a different dealershio to do business with More

Tracy Davis was a terrific help! I had to leave in the middle of sorting through my deal for a doctor's appt and he was so helpful and kept everything ready for me when I returned. Mike (GSM) really made middle of sorting through my deal for a doctor's appt and he was so helpful and kept everything ready for me when I returned. Mike (GSM) really made me feel comfortable and not pressured throughout my experience. I'm a difficult sell so I was really impressed with the attentiveness and stellar customer service! Thanks again. I LOVE MY NEW KIA!!!! More

Sevice was excellent, they fixed mud guard as well. vehicle is 2012 Sedona and part was not fully attached. have recomended dealer to coworkers if looking at a new Kia. prices are highly competetive an vehicle is 2012 Sedona and part was not fully attached. have recomended dealer to coworkers if looking at a new Kia. prices are highly competetive and quality of vehicle is above standard.we have owned several minivans and this one handles and drives better than previous vans. only issue is ride kind of stiff, we've already put 5k on van vacation, grand kids etc. More

I had a previous bad experience with Kia in Nashville, but today's purchase of a 2012 Sedona was excellent by comparison. The sales rep Skip, the service rep Anjie, and the finance rep Mr. Blanco worked t but today's purchase of a 2012 Sedona was excellent by comparison. The sales rep Skip, the service rep Anjie, and the finance rep Mr. Blanco worked together to ensure the process was seamless. I'm appreciative of the combined effort. Thank you all! More

Went into the dealership after having a bad experience somewhere else. I just happened to run into Tracy Davis who I had worked with many years ago and his help was great. My wife was very upset and not i somewhere else. I just happened to run into Tracy Davis who I had worked with many years ago and his help was great. My wife was very upset and not in the mood to do much after the experience at the other dealer but the guys made the process easy and quick with a great price. Everyone at the dealership was great, especially Tracy, and I will recommend them to everyone I know. More

Jason Hoehne AKA: “SKIP” - provided excellent customer service. He was so great. He showed me all the features on my new vehicle and stayed with me until I understood them all, even answering some of my service. He was so great. He showed me all the features on my new vehicle and stayed with me until I understood them all, even answering some of my duh questions. He was very patient and took his time. He did not make me feel rushed or pressured to buy. This is the first new car I have ever owned and he was just as excited for me as I was. I will refer any of my friends and family to definitely visit the Kia Franklin location before anywhere else. He gave me a tour of the facilities and explained to me where and how I was to bring my car in for maintenance and repairs. He introduced me to all the important employees. Edd Phillips is the parts manager and he made me feel very welcomed and after I bought my part accessory, he even said welcome to the Kia family we are glad to have you. It really did feel like one big happy family there and everyone was so very nice. Skip was definitely great and better than any other sales dealer we had met with that day and as we were car shopping we had already been to 5 other dealerships and felt the sharks circling. At Franklin Kia it was very relaxed and laid back. You were allowed to roam the lot and then come inside and find someone as wonderful as Skip to help you. Please if you are looking for a Kia, make sure you visit Franklin Kia and ask for Skip before you go anywhere else! Thank you again Skip for all your fantastic help! You were the best and made my year! Stephanie More

When we were looking to buy a new car Tracy was very kind and helpful, even though he knew we were not going to buy that day. He took his time with us and was very informative. That is why we went back to Ca and helpful, even though he knew we were not going to buy that day. He took his time with us and was very informative. That is why we went back to Carnival Kia when we were ready to buy our new car. More

FAST, EASY AND FRIENDLY! My 2009 Kia Sedona needed an oil change and some other service. The people were very helpful in getting my van scheduled. They had easy nightly drop off. My car was ready quickly the change and some other service. The people were very helpful in getting my van scheduled. They had easy nightly drop off. My car was ready quickly the next day. Anje was great! More

The team at Carnival Kia in Franlkin were welcoming from the time of arrival. I worked with Ron Morgan, and he gets a 10+ in the patience department! I arrived at 12p, drove around the block 5 times (in fou the time of arrival. I worked with Ron Morgan, and he gets a 10+ in the patience department! I arrived at 12p, drove around the block 5 times (in four different cars), and had him repeat himself about 10 times (regarding the GREAT warranty), and he NOT ONCE showed any aggravation (even 5 hours later at closing). I also worked with Tabatha Fowler in closing, and she eased any anxiety I had about my purchase. Together, Ron and Tabatha made my trip to Carnival Kia of Franklin better than expected. They showed genuine interest in my concerns, and answered all my questions without hesitation. They are a great asset to the company, and will be my reason for referring others to this location specifically. More

Tracy greeted us within seconds of entering the sales dealership. He answered all our questions and guided us toward the vehicle that was right for us. He worked with the rest of the employees at Carni dealership. He answered all our questions and guided us toward the vehicle that was right for us. He worked with the rest of the employees at Carnival Kia to see that our transaction went as efficiently as possible. I think we were in and out with a new Sorento in about 3 hours--certainly a new record for us. Every part of our experience was pleasing. Tracy, thank you very much for being our guide through this process and making it fun at the same time. More