Greenway Kia of Franklin

I dreaded buying a new car because I hate the hassel of the process. I have never enjoyed the process from start to finish. From the time I entered the online application, these people did their job and di the process. I have never enjoyed the process from start to finish. From the time I entered the online application, these people did their job and did it well. They contacted me immediately and kept in contact with me until I had the car I wanted. Mike made the process painless, quick and I think I actually laughed once or twice. I already knew what I wanted when I got there. I didn't need a salesperson trying to tell me what I wanted or needed. I wanted to walk in the dealership not owning the car and leave there owning the car, and that's what I did. Simple,easy and to the point. Thanks Mike and all of you at Kia Franklin for making it a new experience in purchasing the car I wanted(except for that hail storm and tornado :O) It was a pleasure to deal with all of you. More

Mike Jay was wonderful to work with! He made my car buying experience a fun one. It also helped that I got such a GREAT DEAL on my new KIA Forte! I plan to send all of my family and friends to this d buying experience a fun one. It also helped that I got such a GREAT DEAL on my new KIA Forte! I plan to send all of my family and friends to this dealership. As a matter of fact, my brother should be stopping in to see Mike this weekend! Thank you!!! More

I had a great experience at Carnival Kia, the sales staff was knowledgeable and helpful. I purchased a 2012 Forte and I just love the bluetooth feature that seems to be standard in all the vehicles, many tha was knowledgeable and helpful. I purchased a 2012 Forte and I just love the bluetooth feature that seems to be standard in all the vehicles, many thanks goes out to Kia for thinking of such a great safety feature. More

First, let me say I would rather have a root canal than go through purchasing a car....Until now. Andrae McCarter was the Sales Consultant that work with us through the process and he couldn't have been mo go through purchasing a car....Until now. Andrae McCarter was the Sales Consultant that work with us through the process and he couldn't have been more accommodating. No pressure, no gimmicks, always respectful and always making sure we got the information we needed so we could make informed decisions. Andrae is a "Class Act". Thank you again. Tracy Davis, worked hard to get us taken care of in a timely fashion. We purchased 2 cars at the same time and were on a bit of a time crunch, and although it took a while, under the circumstances well within acceptable time period. He too could not have been nicer to us. Thank you. Tim Blanco took care of the financing and he too was courteous, informative and always tried to make sure our questions were answered. I can assure you that this will NOT be the last time we do business with Carnival Kia. More

Jason and Kurt took very good care of me and my husband. They were very professional and knowlegeable. I would recommend them to any of my friends when looking for a new car. They were very professional and knowlegeable. I would recommend them to any of my friends when looking for a new car. More

I recently purchased a Kia Sorento from Carnival Kia of Franklin. Though it was apparent I was in need of a new car, I didn't feel "pressured" to make a purchase. The staff members were knowled Franklin. Though it was apparent I was in need of a new car, I didn't feel "pressured" to make a purchase. The staff members were knowledgable and helpful. I would like to give a big shout-out to Carlos Lynes my sales consultant and Tabatha Fowler in finance. They both exemplify great customer service. Thanks for making the process of buying a new vehicle a pleasure. I will definitely refer friends to this dealer in the future.Thanks again.... Tracy Walters Columbia, TN More

We just bought a new Sedona and it will be used to load my husband's wheelchair via a lift. Alex was so helpful and knowledgable about the Sedona and went out of his way to help answer all of our question my husband's wheelchair via a lift. Alex was so helpful and knowledgable about the Sedona and went out of his way to help answer all of our questions. I would recommend your dealership and recommend that they ask for Alex. Thanks so much! Rose & John Mann More

This is the third vehicle I have bought from Carnival KIA and I recommend this dealership to anyone that is looking for a comfortable, relaxing, non aggresive experience while purchassing a vehicle. Carlos, and I recommend this dealership to anyone that is looking for a comfortable, relaxing, non aggresive experience while purchassing a vehicle. Carlos, Tab , Tim, Jim, and Tracy made this purchase actually really fun. I was very unsure that I was gonna be able to trade my Sorento in since I drive to Cookeville from Nashville 5 days a week for work. I had almost 50,000 on it it since August of 2010!! I loved my Sorento, however, my new Optima is FANTASTIC!!! Thank you so much to the crew at Carnival KIA!! You guys always make me HAPPY!!! More

I thought the dealership was fair and gave me everything I needed in searching for a new vehicle. I had every intention of buying an Optima, but instead went with the Rio. They really helped me out as far I needed in searching for a new vehicle. I had every intention of buying an Optima, but instead went with the Rio. They really helped me out as far as getting the vehicle I wanted. More

My son and I began our search for a good/affordable used vehicle for him at the Franklin location on 3/24/12. We drove around the used car lot first, but we both were interested in the variety of NEW cars o vehicle for him at the Franklin location on 3/24/12. We drove around the used car lot first, but we both were interested in the variety of NEW cars on the lot. Upon stopping we were met by Art Diaz, who was very pleasant to speak with and inquisitive as to our interest and informative as to the options. We wanted to shop around other locations a while before making a decision and upon asking he gave us his business card and pamphlet on the "Sportage". We made a few more stops, only to discover that it was near impossible to get my son into a pre-owned vehicle (little/no credit established), so we decided to come back and talk to Art to see what the chances would be with a NEW vehicle. Well my son test drove a new Sportage and fell in love immediately with it and after workign through the finances and a few other things he drove away that afternoon in his 1st NEW vehicle. Art was super in working with us on getting us close to a comfortable monthly payment, which was our biggest concern, and with the help of Finance Manager Tim Blanco, the day ended perfectly. Carnival Kia of Franklin is fortunate to have employees like these guys... I will definetly continue doing business with this llocation. More