Greenway Kia of Franklin

My experience was excellent. I felt very comfortable at the dealership, and everyone was very warm and receptive. Art Diaz is great; he was patient with me and explained everything about my new car in det the dealership, and everyone was very warm and receptive. Art Diaz is great; he was patient with me and explained everything about my new car in detail. He was prompt in responding to me and very attentive to my needs! I would recommend Art and Carnival Kia to anyone looking for a new car. More

I wanted to get a ford escape but my husband did research on Kia and I'm glad he did. The ford was more expensive for less. The Kia's were less expensive and you get more bang for your buck. The service team on Kia and I'm glad he did. The ford was more expensive for less. The Kia's were less expensive and you get more bang for your buck. The service team were very friendly and helpful. Jason is very knowledgeable on the entire vehicle. He made sure we were happy with everything about the Sorento and a fair price for my trade in. We will tell all our friends about the wonderful experience we had at your dealership. Tim made the financing paperwork a quick and easy process. More

This is the second Sorento I bought from Carneval Kia in 3 years, for a reason. Carneval Kia has become my #1 dealership for purchasing my cars and have them serviced. 3 years, for a reason. Carneval Kia has become my #1 dealership for purchasing my cars and have them serviced. More

Everything from start to finishe was painless. Andrae not only made sure we weren't waiting around, but also made sure that we were well informed on all parts of the process as we went through. Before w not only made sure we weren't waiting around, but also made sure that we were well informed on all parts of the process as we went through. Before we came in my wife was wanting a BMW, or a Lexus. But because of the great Kia experience we got a new sorento, and she now says she'll never go back. Thanks Andrae!! More

I would not visit this dealership in the future. I felt pressured to walk out of there with a new 2012 Kia and the options for a used Kia like I wanted were not made available as they should have been. Se pressured to walk out of there with a new 2012 Kia and the options for a used Kia like I wanted were not made available as they should have been. Seemed like their only focus was for me to drive away with one of their new vehicles. After test-driving the Kia Sorento, there was a strange howling noise coming from the rear of the vehicle and the salesperson couldn't explain the noise. It was all about the sale for them! All he cared about was putting me in a new Kia. I will not go back to this dealership! More

Very positive experience. Tom Perkins was.great to deal with answering all our questions & making our.purchase as pain free as possible. Thanks Carnival Kia - Franklin. with answering all our questions & making our.purchase as pain free as possible. Thanks Carnival Kia - Franklin. More

The Sales Person(Tony Westbrook) was not at all pushy and The Sales Person(Tony Westbrook) was not at all pushy and seeme4d genuinely interested in helphing us with our purchase. He asked several times th The Sales Person(Tony Westbrook) was not at all pushy and seeme4d genuinely interested in helphing us with our purchase. He asked several times that we call or come to see him if we had questions or needed help. As he put it "I'm here for you". More

Our experience was excellent. Tony is Awsome to work with. No high pressured sales. We were treated with respect. Even tho it was late the guys at Carnival Kia of Franklin did everything to meet our nee with. No high pressured sales. We were treated with respect. Even tho it was late the guys at Carnival Kia of Franklin did everything to meet our needs. Our experience was so good I'm sure when it comes time for another vehicle we will return to Carnival Kia of Franklin. I do recommend this dealership. More

Art was fantastic. He met every expectation I had when I purchased my new KIA. I wasn't sold on the Sorento and had some reservations about the KIA brand, but Art explanined everything to me in great detai purchased my new KIA. I wasn't sold on the Sorento and had some reservations about the KIA brand, but Art explanined everything to me in great detail. He went well beyond the call of duty in trying to help me find the right car for my wife and I. He is a valuable asset to KIA as far as I am concerned. Looking forward to more business with KIA of Franklin!!! More

I dreaded buying a new car because I hate the hassel of the process. I have never enjoyed the process from start to finish. From the time I entered the online application, these people did their job and di the process. I have never enjoyed the process from start to finish. From the time I entered the online application, these people did their job and did it well. They contacted me immediately and kept in contact with me until I had the car I wanted. Mike made the process painless, quick and I think I actually laughed once or twice. I already knew what I wanted when I got there. I didn't need a salesperson trying to tell me what I wanted or needed. I wanted to walk in the dealership not owning the car and leave there owning the car, and that's what I did. Simple,easy and to the point. Thanks Mike and all of you at Kia Franklin for making it a new experience in purchasing the car I wanted(except for that hail storm and tornado :O) It was a pleasure to deal with all of you. More