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Greenway Kia of Franklin
Franklin, TN
443 Reviews
Our dealership is happy to service drivers in the Franklin, TN area and beyond. The next time you have questions about our selection of new Kia vehicles for sale, stop by or contact us online. We make everything accessible online so that you never feel alone in the car buying process.
Here at Greenway Kia of Franklin near Murfreesboro, TN, everything is online, from the credit application to service scheduling.
Shop Our Latest Kia Lineup
The new Kia lineup is amazing. You have to see the new Kia Sportage in action. Not only does it have an innovative interior with its seating capacity and horsepower. Talk to our team about the new Optima or the Forte. We are happy to help you find the perfect selection of vehicles. Call now to learn more about our services.
Contact Our Team Today
Our Kia dealership in Franklin, TN near Columbia is happy to help you. We offer a large selection of Kia cars for sale. We also offer genuine parts for sale and online scheduling options. Talk to our team about our auto services, which are:
Tire services
Oil change & filter replacement
Brake pad replacements
Part installations
Whatever you need, our parts department will gladly help you. Get in touch with us our Kia dealer that serves nearby Nashville and Brentwood, Tennessee today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 443 reviews
September 05, 2023
The service on my car was estimated to take 2. 5 hours; however, they were able to finish the service and wash my car and vac in 1.5 hours. Corey did a great job in coordinating everything and educ 5 hours; however, they were able to finish the service and wash my car and vac in 1.5 hours. Corey did a great job in coordinating everything and educated me any service recommendations. Excellent Experience! More
by Neece
Employees Worked With
Corey
August 09, 2023
worst dealership experience ever! ... called the weekend of memorial day inquiring about a Soul on website, was told $500 deposit and they'd have a car to me June 6th... no car, and my ... called the weekend of memorial day inquiring about a Soul on website, was told $500 deposit and they'd have a car to me June 6th... no car, and my salesperson (Dee) ignored about 10 phone calls over the course of 7 weeks... finally talked to a sales manager, told me they'd have a car for me on 7/24... that date came and went, several calls, no answers, no car... then i finally got ahold of shelby, she was fine and promised me a vehicle on 8/1... mind you, the dealership still has $500 for a car i had reserved, and shelby pretty much told me that the car i reserved was sold away and i was never contacted when the car came in... so anyway, 8/1 comes around, i call and she tells me oh it's been delayed to 8/4... get a call from andre, new sales manager the morning of 8/3 saying that they will not have a car tomorrow (8/4) but that they were working on it... at this point, i told him don't bother and i was taking matters into my own hands by contacting other dealerships... i am actually still waiting on my $500 refund and told the sales manager to process my refund because you had $500 of my money to reserve a car that no longer exists... apparently the GM was out on vacation or something, and i was promised a refund this week sometime... but again, no communication on the dealership regarding a refund or anything... WORST EXPERIENCE EVER!!!!!!!!!!!!!! More
by joarge89
Employees Worked With
Dee, Andre, Shelby
July 30, 2023
very rude, arrogant, when i challenged we he told i had to pay their $799.00 dealer fee. he stated everybody had to pay including me. if i didn't pay no sale. . i told him no sale. very poor sales tactics to pay their $799.00 dealer fee. he stated everybody had to pay including me. if i didn't pay no sale. . i told him no sale. very poor sales tactics More
by aisinspections
Employees Worked With
don't remember sales person names
July 13, 2023
I wish you could give a zero. They have had my Cadenza since June 27. When I arrived for my appointment they told me there was a recall on the windshield and would need to order o They have had my Cadenza since June 27. When I arrived for my appointment they told me there was a recall on the windshield and would need to order one. They told me they might have my car for a couple weeks, so I rented a car from Enterprise. I have called repeatedly and finally got a call back from the service manager on July 11. I was informed that my they broke the windshield removing it to check for a proper seal, and we’re waiting on the windshield to arrive, which was scheduled to arrive later that day. I then learned they had done NOTHING regarding the issues I brought it in for, and as soon as the windshield was installed they would then turn it over to “their best technician” and get it all done quickly. Now I try to call for an update and they won’t even answer the phone in service. In the mean time I am out almost $1000.00 in car rental with no idea when I will get my car back. The service manager asked me “who told you to rent a car?” I informed him this is my only vehicle and I had no choice. I have never had such a bad service experience in my life! And I STILL don’t know when I will have my car back. Beyond ridiculous! More
by noelrandy
June 24, 2023
I have bought two cars from the dealership the 2020 Optima, and then again at 2023 Sportage I have never had a bad experience here they disclosed all the prices and packages on both car only took many Optima, and then again at 2023 Sportage I have never had a bad experience here they disclosed all the prices and packages on both car only took many a hour to get the optima which I got set up for financing over text and phone so when I decided to by a 2nd car from them it felt like a no brainer it took a little bit long to get the Sportage only because it was a dealer trade and I had just gotten it in but the experience was even better than the first. I have since had both cars serviced here and like always it was easy and fast they handled all of my recalls and everything within a few hours I will keep buying here it will be my fist stop when I need a new car More
by Keithm
Employees Worked With
Alexander
May 27, 2023
Great dealership. I have bought numerous vehicles from Greenway Kia of Franklin and have always been satisfied by the sales and service teams! I have bought numerous vehicles from Greenway Kia of Franklin and have always been satisfied by the sales and service teams! More
by Rick.miniat
Employees Worked With
Derek
