Greenway Kia of Franklin

Andrae McCarter was very patient. It was my daugther's first buying experience. We really appreciated the no pressure attitude. He made us feel very comfortable and answered all of our questions. He was v first buying experience. We really appreciated the no pressure attitude. He made us feel very comfortable and answered all of our questions. He was very honest with her about how much car she could afford. That is what I liked most. More

Had a great experience! Art was very informative and knowledgable about what he was telling me. I felt no pressure and they tended to my needs and my wants. Therefor I drove off the lot with a brand n knowledgable about what he was telling me. I felt no pressure and they tended to my needs and my wants. Therefor I drove off the lot with a brand new 2012 Kia Optima that is perfect for my needs and wants! Thank you Art and Team!!! More

I originally went online and filled out the credit application to see if I would qualify for a loan. Within a few minutes I received an email from Jonathan Underwood asking me to give him more info application to see if I would qualify for a loan. Within a few minutes I received an email from Jonathan Underwood asking me to give him more info about what I was interested in way of a vehicle. I called the phone # he provided in the email and left him a vmail msg to please return my call. Within a very few minutes Jonathan called me and we discussed what I might be interested in. He said he would check on the credit application I had submitted. Within a few minutes I received a call from Tabatha and informed me I had qualified for a car loan. I told her I did not have plans for the afternoon & would drive up to Franklin and ask for Jonathan. I introduced myself to Jonathan as soon as I got the dealership and immediately felt like he was someone I had known for a long time. I am a single female and having to go thru the process of buying a vehicle is very stressful, however, Jonathan made me feel at ease and explained the whole process of selecting a vehicle. After we discussed what I might be needing in a new car, he told me either the Forte or Soul would probably meet the needs I have in everyday use. After discussing with Tracy Davis we decided the Forte would be my best option price-wise. Jonathan brought the car to be and we went over every inch of the vehicle. He told me things about the Forte that I had no idea existed such as the breakaway connections for the motor in case of a head-on collision. This immediately made me feel much more safer and I knew this was the car I was looking for. After we took a test-drive there was no doubt this was the car I wanted. While taking the test-drive, Jonathan went over all the features in the interior and allowed me to drive the car. Jonathan was so undestanding and never hesitated to answer any of my questions. This experience has help change my outlook on the whole process of buying a new car. I have told my friends about Jonathan and advised them to go to Carnival Kia and ask for Jonathan. I will definitely look forward to any further needs I might have in the future and will definitely go back to Carnival Kia in Franklin. I appreciate Jonathan's salesmanship but more importantly his personality and the fact he made me feel like I was the most special customer he had ever had. More

Skip was awesome! Made our first Kia buying experience a pleasure! He went above and beyond to make us comfortable and to make us happy with the car. Very thorough in going over the details of the car. pleasure! He went above and beyond to make us comfortable and to make us happy with the car. Very thorough in going over the details of the car. More

I was ripped off on the sale and the service after the sale has been awful. I could go on and on but why bother? sale has been awful. I could go on and on but why bother? More

I have to say that I truly enjoyed this car buying experience. I stopped by the dealership just to check out the deals and ended up leaving with a new car for my husband. As a person who NEVER makes l experience. I stopped by the dealership just to check out the deals and ended up leaving with a new car for my husband. As a person who NEVER makes large purchases without doing a lot of leg work and research it was incredible that Jonathan was able to get me to walk off the lot with a car. The deal was that great! This is probably the first time in 10 years I have made a major purchase and not second guessed my purchase after it happened. I will come back and buy a car from this Kia dealership for as long as I live in Tennessee; I truly hope that Jonathan will be there each time I do. I have to give a shout out to Andre as well! Both these guys are a blast to talk to and work with. More

Loved the no pressure attitude of our sales professionals. Andrae and Keith went above and beyond what is expected when purchasing a vehicle. Would highly recommend this dealership to family an professionals. Andrae and Keith went above and beyond what is expected when purchasing a vehicle. Would highly recommend this dealership to family and friends. Very satisfied! More

You guys are a joke. You are why there are so many used car dealer jokes in the world. I needed a car. You sold me Tabitha's Jeep. It's amazing and I love it. B50ut you lied to me. It's tires were bad car dealer jokes in the world. I needed a car. You sold me Tabitha's Jeep. It's amazing and I love it. B50ut you lied to me. It's tires were bad. Your stooge Greg PROMISED me he would fix it. I had to spend $850 two weeks after purchase to replace bad tires. I have yet to hear from promise boy Greg. Joke number 1. Your sales manager...who I didn't even see on your sight...probably fired...was joke number two. When I returned 1 DAY LATER he talked in third person and could have cared less. He made his money. In short. Chris Bostick and his whole scheme is a joke. Liars. And it's more insulting to see him parading around...creepy as he is...especially at Christmas...proclaiming all of the good he does. He employs liars. They are rude. And liars. And being raised as I was...a man's word is his promise. Greg Hunter is a classic example. He is still telling people he's "gonna get me tires"...since November of 2011. It's June you moron!! But I'm sure you're leaning forward and taking what Mr Bostick is dishing out. Hence the reason I had to make your lie right. You guys are a joke. And I will devote my life to ensuring everyone I come in contact with knows this. All I wanted is for you to deliver on what you promised. Nothing more. Instead you choose to lie. And deceive. And make no attempt whatsoever to make your promise right. You're going to know me for a very very long time. And Chris...I blame you. You own this business? You own who you employ. They are liars. Which makes you a liar. Please rethink the Christmas commercials. I was raised in a true Christian home. We owned what we lack. And we made a promise to a man right. And still do. That's why my business flourishes with little to no ads. And you're on every cut rate late night channel you can get your lying hands on. Good luck with that....you're going to hear from me again. I promise. More

Kurt Lytle and I exchanged emails and set a time to meet at the dealership. My wife and I were pleasantly surprised at the "easy laid back" experience. The first thing Kurt did, after the introd at the dealership. My wife and I were pleasantly surprised at the "easy laid back" experience. The first thing Kurt did, after the introductions, was to find out what our hot buttons and deal breakers were. Kurt then proceeded to eliminate out concern about the deal breakers. In fact he showed us features we didn't know we wanted. The next thing was to show us the hot button items, most of which also happened to be part of the deal breaker experience. The came the demo drives. We discussed the need for both power and fuel economy. We actually wanted a V6. Kurt told us we would be surprised at the DGI 4 cylinder engine's power. After driving both the 4 and V6, we selected the 4. Kia was our first hands on visit in our evaluations and both Kurt and the Kia Sorento set the bar SOOOOOOO high that on the way to our next visit my wife and I almost blew the rest off. We didn't though and ultimately called Kurt the next day and finalized the deal over the phone. How awsome is that. No haggling, very little disagreement, and the vehicle was delivered to our house where the rest of the paperwork was finalized. Kurt then spent some time going over the "fine points" of the Sorento and gave us the FOBS. My wife hates to car shop with me because I tend to "verbally beat up" car salesmen. With Kurt she loved the experience because it was Easy Easy Easy. We have already recommended both Carnival Kia of Franklin and Kurt Lytle to anyone we talk to. More

I met Jonathan while doing a "drive by". You know, the "I don't really want to talk to anyone, I just want to look." I was beyond pleasantly surprised when Jonathan didn't turn out to be one of know, the "I don't really want to talk to anyone, I just want to look." I was beyond pleasantly surprised when Jonathan didn't turn out to be one of those typical sales men. I'm in sales myself so I'm very familiar with typical sales, the quotas, the mark-up, the up-sells. Jonathan provided an amazing experience with none of that. He was a no-pressure, honest salesman. He gave me likes and dislikes about the vehicles I was inquiring about and was very thorough in figuring out what my needs really were. Looking back, after leaving the dealership, I realized what a pleasant experience it had been to work with him as he was very knowledgable about all the vehicles and really enjoyed what he does. Not just the literal aspect of selling cars, but he seems to enjoy working with people. He is passionate and it really shows. There was no time that I felt as if I was being "sold" and that is very important to me. I felt as if he really had my needs were truly important and not just another car that needed to be moved. I recommend anyone looking for a car to give him the opportunity to surprise you. Thank you for such a great experience, Jonathan! More