Greenway Kia of Franklin

I went to this particular Kia dealership because it was close to home and I was in need of a new vehicle. The salesman that met me at the door was Lyle Madison and he did an awesome job in seeing to it tha close to home and I was in need of a new vehicle. The salesman that met me at the door was Lyle Madison and he did an awesome job in seeing to it that I could buy the car I wanted and he did this without pressuring me. I would definitely refer friends & Family to him & Kia. Thanks, June Saltiel More

After test driving an Optima for two weeks prior to my purchase, I knew that is the car that I wanted. My wife contacted Jonathon through the internet and then talked to him on the phone. after I spoke wi purchase, I knew that is the car that I wanted. My wife contacted Jonathon through the internet and then talked to him on the phone. after I spoke with him on the phone I thought this is the guy I wanted to buy my car from. when we arrived the next day, Jonathon was very helpful and patient with us. I dread buying a new car about as much as I dread going to the Doctor. Jonathon did not make us feel this way at all. He thoroughly went over all the details of the purchase. My credit score is by far the best and I was assured that Jonathon would do whatever it took to make sure we were leaving in a new Optima. The best thing about the whole deal is that my credit will get back on track thanks to Jonathon and his credit rebuilding. When I am ready to buy a new ride it will be another Kia and my guy will HAVE to be Jonathon. If you are reading this in his little polka dotted notebook like I read all his others, give this guy a real shot at putting you in a Kia. He will not steer( no pun intended) you wrong and you will have a good experience. More

I walked in and asked for Tony. I told him exactly what I wanted and he delivered in a short time. This is my 2nd car to buy from Tony and won't be my last. Love my new car! Thanks to all who helped me I wanted and he delivered in a short time. This is my 2nd car to buy from Tony and won't be my last. Love my new car! Thanks to all who helped me with my purchase! More

Overall my experience was very good. Brad was very attentive to my needs for a vehicle and my financial situation. I do wish I could have been able to have a lower monthly payment, but am very thankfu attentive to my needs for a vehicle and my financial situation. I do wish I could have been able to have a lower monthly payment, but am very thankful for the assistance I received and for everyone's time. My biggest disappointment was that the vehicle I purchased was not cleaned inside very well. It appears the previous owner may have had an animal in the car because there was a lot of hair in certain places. There was also a lot of junk between the seats and under one seat and back floor mat there was a large dark spot. It looked like an animal may have thrown up there. I spent quite a lot of time after purchasing the vehicle cleaning the inside of the car. Thank you for your time. Therese Carrier More

Service is excellant at this location. Wish I could get a price break as I drive a lot if miles and need service more frequently than most owners. How about a free service after 10? price break as I drive a lot if miles and need service more frequently than most owners. How about a free service after 10? More

I had been looking for awhile and knew what I was wanting I had been to other dealerships and got the run around kurt and I exchanged many email I was very pleased with him so I made the hour and half drive I had been to other dealerships and got the run around kurt and I exchanged many email I was very pleased with him so I made the hour and half drive to meet with him. If your looking for great customer service go see Kurt!! More

Terrific car-buying experience. Kurt was extremely helpful, knowledgeable, and friendly. The finance team (Vince Davis) here made it quick, easy, and painless to purchase the car I wanted, and I was g helpful, knowledgeable, and friendly. The finance team (Vince Davis) here made it quick, easy, and painless to purchase the car I wanted, and I was given great value on my trade-in. Overall, five stars and I strongly recommend Kurt, Vince, and the entire Universal Kia team. More

Anje Clay went through all of the things done to my car. Quick service done in short amount of time without a long of waiting time. Really appreciate her help. She is very through and nice. Quick service done in short amount of time without a long of waiting time. Really appreciate her help. She is very through and nice. More

My car trade was quick and painless. Kurt was calm and professional. I knew the car I wanted when arriving and the deal worked! Thanks. professional. I knew the car I wanted when arriving and the deal worked! Thanks. More

The service department at Universal Kia is always really friendly and accommodating. They make sure I get the specials when I check out too! They keep my Kia running smoothly. friendly and accommodating. They make sure I get the specials when I check out too! They keep my Kia running smoothly. More