Greenway Kia of Franklin

My husband & I have been through some hard times financially. I was rear ended in an auto accident a year ago, and the other driver didn't have insurance. My credit suffered a lot because of physica financially. I was rear ended in an auto accident a year ago, and the other driver didn't have insurance. My credit suffered a lot because of physical therapy and doctor bills. We have three children. The vehicle I had was in terrible shape, to say the least. It was not really safe to drive. Billy, Tim, & Vince all went beyond and above to get us approved & in a really nice Dodge Avenger. We also hadn't realized that our insurance was already expired. They helped us get insurance on the spot so we could still drive our new car home. They were nice to our children, polite, courteous, and very friendly. We had been several other places and gotten nowhere. I didn't think we were ever going to be able to get a new car. We were truly blessed to have them to help us. More

I have never made a large purchase that didn't have me questioning my good sense or crying afterwards because I think i made a huge mistake - UNTIL NOW!! Tracy Davis made spending almost $30,000 - FUN! me questioning my good sense or crying afterwards because I think i made a huge mistake - UNTIL NOW!! Tracy Davis made spending almost $30,000 - FUN! And i haven't had a single second thought about what i did. We scheduled a time to meet at the dealership using the Website. So simple. I showed up. I had test driven a sorento before by renting one from Enterprise - a great way to test drive great cars by the way. I loved it and months later when I decided I had to part with my 10 year old Saturn, I knew what I wanted to do. So Tracy worked with me to get the Sorento with the most bang for the bucks I could afford -and he was so sweet in the way he let me know I really couldn't afford EVERYTHING i wanted. The sunroof had to go - so sad. but basically, i was able to get everything else. My rearend will be warm this winter with the heated seats and i think the electronics in this car will do everything but make my breakfast! i love my car and the experience I had buying it. Too bad I am the kind of person that holds on to cars for years, because I would like to do it all over again next year! More

Everyone walked away from the deal happy and I got a new car! Tracy is a joy to work with. Yes, I reccomend Tracy and Kia of Franklin wholeheartedly. td car! Tracy is a joy to work with. Yes, I reccomend Tracy and Kia of Franklin wholeheartedly. td More

My experience with Universal Kia Franklin was great! The Sales Manager and Sales Person that I worked with were very friendly and accommodating. They completed all my paperwork very efficiently and got me Sales Manager and Sales Person that I worked with were very friendly and accommodating. They completed all my paperwork very efficiently and got me in and out in record time. It was a great car sales experience! More

Jonathan was amazing. I went online to get more information about Kia's financing. No kidding 1 minute after clicking send, Jonathan called to help me. He never made me feel pressured to talk or bu information about Kia's financing. No kidding 1 minute after clicking send, Jonathan called to help me. He never made me feel pressured to talk or buy. I felt like he really just was wanting to help me. I had been dealing with a lot of dealerships in the past couple of weeks. This attitude allowed me to feel free to talk and look knowing he wouldn't bother me or push when I wasn't ready. My credit was not the greatest and Jonathan wanted to try and get me a better deal than others and help me boost my score. Once I decided to come and see him he sat down first and asked me what I wanted. He really listened! My biggest goal was least expensive realiable car. I drive 80 miles a day and needed room to put miles on. Johnathan started by looking at used but the warranty ( or lack of) and miles on a vehicle was not worth the money saved. He found honestly the perfect car. Within an hour I was driving off in a new Kia Rio! I was driving my truck 3,000 miles a month. I am now doubling my fuel economy and saving 70 gallons a month. The 250 savings in gas a month almost pays for the car. Not only that but I got 100,000 mile warranty and they cover rips, tears and stains to the appalstery and door dings. Johathan is so friendly and helpful it feels like your working wia family friend!! More

Billy went out of his way to provide excellent and personable customer service. I would recommend him to anyone. He made it possible to work out any finanial conditions that I needed to. Thank you to personable customer service. I would recommend him to anyone. He made it possible to work out any finanial conditions that I needed to. Thank you to Kia. More

Anje makes my service experience wonderful from the moment I pull up. She is always very helpful and friendly. She a asset to the company! moment I pull up. She is always very helpful and friendly. She a asset to the company! More

I had a Kia sportage and was looking to move up to the sentro .I was upside down in oweing on the sportage ,but Tracy took the time and worked out a deal so that I could get what I was looking for. I had sentro .I was upside down in oweing on the sportage ,but Tracy took the time and worked out a deal so that I could get what I was looking for. I had a great experence at this dealership ,and will tell everyone looking to buy a Kia to stop in ,and talk to Tracy Davis. Thanks, Roxanne More

All around great experience. Lyle is an asset to your organization. I was shopping for a luxury vehicle (Escalade, BMW, etc.) but based on my daughter's purchase of a Kia Soul from Lyle, I decided to che organization. I was shopping for a luxury vehicle (Escalade, BMW, etc.) but based on my daughter's purchase of a Kia Soul from Lyle, I decided to check out the Cadenza. I was so impressed I left with one! More