Greenway Kia of Franklin

This was by far my BEST car buying experience. The staff at Universal KIA are friendly, helpful, and courteous. Billy Bidwell has restored my confidence that good car salesmen do exist. It is because of him at Universal KIA are friendly, helpful, and courteous. Billy Bidwell has restored my confidence that good car salesmen do exist. It is because of him I was able to purchase a quality affordable car, and he worked out the best possible deal for me. He has a wonderful sense of humor and made me feel like family. Billy drove all the way from Franklin to Clarksville which is about an hour and fifteen minute drive to pick me up and bring me to the dealership. When I arrived I received great customer service and was able to drive home the same day in my new car :) Thank you Billy and Tabatha for making this process so easy for me, you guys rock! Four days later and I am still in awe, smiling from ear to ear. I feel great about my purchase and will gladly recommend Universal KIA to anyone looking to purchase a new or quality used vehicle and please see Billy Bidwell he is AWESOME!!! More

I went into Universal Kia in Franklin, TN with "challenged" credit and walked out with a 2012 Kia Soul. Billy was our sales person and I can NOT say enough good about him. He has a wonderful perso "challenged" credit and walked out with a 2012 Kia Soul. Billy was our sales person and I can NOT say enough good about him. He has a wonderful personality and would bend over backwards to help someone get a car. I want to say if you are looking to buy a car go to Universal Kia in Franklin, TN and ask for Billy!!!!!!!!!!!! He and the whole crew are just AWESOME!!!!!!!!!! More

I was exceptionally please with Jonathan Underwood. He responded to my emails in a very timely fashion, was always professional, and very personable. He was in no way pushy, rude, or aggressive like other responded to my emails in a very timely fashion, was always professional, and very personable. He was in no way pushy, rude, or aggressive like other car salesman I had previously dealt with. He arranged for the car I wanted to be brought from Universal Kia Antioch (where I received outrageous treatment) to Universal Kia Franklin within hours. He explained all of the charges and the process to me, a first time car buyer. I bought the car from him that night. He deserves to be recognized for his service. I would highly recommend buying a car from him. More

I went in with very bad credit. I wanted a new car, but I wasn't able to get a new one. I didn't think that I would be able to get a car at all. Billy told me that I was approved and even took in my 2005 I wasn't able to get a new one. I didn't think that I would be able to get a car at all. Billy told me that I was approved and even took in my 2005 Colbalt in as a trade. I drove away in a 2007 Toyota Camry. He was so professional and I was stund with all the work he did to get me into the car. I would recommend Billy and Universal Kia to anyone. If you want a great experience and friendly people go to Universal and see Billy Bidwell. More

Johnathan was so helpful and professional. He made it a joy to purchase my new vehicle. The whole experience was quick and easy and i was informed of every step along the way. Tabitha was very professional joy to purchase my new vehicle. The whole experience was quick and easy and i was informed of every step along the way. Tabitha was very professional and answered all my questions. More

Awesome salesman! Much better place than KIA Antioch to work with!!!! Finance lady explained everything VERY good!! Very pleased with KIA of Franklin they are Awesome!!! work with!!!! Finance lady explained everything VERY good!! Very pleased with KIA of Franklin they are Awesome!!! More

The BEST car buying experience .... EVER !!!! Billy was great to work with, he listened to what I wanted in an automobile and provided an exceptional vehicle for me to test drive. Coming to an agreement on great to work with, he listened to what I wanted in an automobile and provided an exceptional vehicle for me to test drive. Coming to an agreement on price and financing was painless. In the past, I have always dreaded the new car buying experience..... not anymore !!!! I'll be a repeat Kia purchaser in the future and I'll be calling Billy Bidwell to be my salesman of choice. Thank you for making this the best car buying experience!!! You guys ROCK !!!! Julie Wicks More

I have never had an experience buying a car like this. I had never been in to this dealership and I had never met Billy Bidwell. Both proved to be the best decisions I have made in awhile. Generally car buy had never been in to this dealership and I had never met Billy Bidwell. Both proved to be the best decisions I have made in awhile. Generally car buying is nerve racking. I laughed and felt like I was at home and I was buying a car from one of my best friends. Billy and everyone at this dealership go above and beyond to make sure it goes smooth. They are just so nice and caring yet professional. Thanks Billy. I will recommend Franklin Kia to any and all my friends!!!! More

Great experience. I would recommend this dealership and sales person to anyone that is looking to buy a new car. Jonathon was very friendly and took the time to explain everything and wasn't pushy. He gave sales person to anyone that is looking to buy a new car. Jonathon was very friendly and took the time to explain everything and wasn't pushy. He gave us the info and gave us time to discuss it and make a decision. More

sevice man wasn't friendly when asked to help resetting my phone on the radio kept walking off never fixing the problem-didn't get va new sticker for next servive-overall terrible customer suppor resetting my phone on the radio kept walking off never fixing the problem-didn't get va new sticker for next servive-overall terrible customer support More