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Greenway Kia West - Service Center

Orlando, FL

4.2
1,653 Reviews
Call Service Center (844) 706-0067

1,653 Reviews of Greenway Kia West - Service Center

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October 27, 2024

The problem that I went in for after spending $400 Still left with the same problem I went in for consuming 10 gallon of oil per oil change More

by PAMPHYLIA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Oct 27, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 25, 2024

I have never had a bad experience at Greenway Kia West they are all helpful More

by leatrulyblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 25, 2024 -

Greenway Kia West responded

Lea, thank you for trusting Greenway Kia West with your business!

October 24, 2024

Me atendieron prontamente, y me brindaron asesoría sobre lo que debo tener en cuenta para tener mi auto en óptimas condiciones More

by patinorobinson.946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costumer service
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Oct 24, 2024 -

Greenway Kia West responded

Gracias por compartir su experiencia! Nos alegra saber que el equipo de Greenway Kia West le atendió rápidamente y le brindó la asesoría necesaria para mantener su auto en óptimas condiciones. Estamos aquí para ayudarle cuando lo necesite, Robinson!

October 24, 2024

Everything went well at the service dept, Frank was very professional, polite and knowledgeable, I was there for an oil change More

by ashantahicks299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service dept
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Oct 24, 2024 -

Greenway Kia West responded

We're delighted to hear that Frank provided you with a professional and pleasant experience at Greenway Kia West's service department. Thank you for choosing us for your oil change!

October 24, 2024

The team are always informative and inviting. I enjoy my visits every time when I come in. More

by tay_bledsoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Oct 24, 2024 -

Greenway Kia West responded

Tay, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

October 24, 2024

Tony was a great help with the concerns I had during my recent service visit. More

by Jasonperryford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
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Oct 25, 2024 -

Greenway Kia West responded

Reviews like this one make our day, Jason! Thanks from Tony and the Greenway Kia West team.

October 22, 2024

Advisor distracted trying to do 3 thing at once, Porter needs help, I'll never let him shuttle me again. Everything is a chore b4 and after service More

by douglasenos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Deparment??
Report | Print
Oct 23, 2024 -

Greenway Kia West responded

Douglas, Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 22, 2024

Jessica was very knowledgeable about my vehicle and provided quick service with excellent confidence. I also appreciate the level of communication while my vehicle was worked on. More

by Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 22, 2024 -

Greenway Kia West responded

It's fantastic to hear that Jessica provided knowledgeable and efficient service at Greenway Kia West. We're glad the communication met your expectations, and we appreciate you sharing this positive experience!

October 22, 2024

Had a great experience. Very attentive and service 100%. Waiting time was as said. Jesse was great. More

by Katina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse on Service
Report | Print
Oct 23, 2024 -

Greenway Kia West responded

We're elated that Jesse and the Greenway Kia West Team could make your experience seamless, Katina!

October 22, 2024

Jessica in service center me excellent service. I asked for the car to be in less than 2 hours and it was ready in a littler over an hour. She was very attentive and helpful. More

by taniarr25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in the Service Dept
Report | Print
Oct 23, 2024 -

Greenway Kia West responded

We're delighted to hear that Jessica provided you with excellent service at Greenway Kia West! It's great to know she was attentive and got your car ready ahead of schedule. Thank you for sharing your experience!

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