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Greenway Kia West - Service Center

Orlando, FL

4.2
1,663 Reviews

1,663 Reviews of Greenway Kia West - Service Center

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December 11, 2024

Jesse was very good at his job, any thing I needed he was right there. More

by Navydone88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse martins
Dec 12, 2024 -

Greenway Kia West responded

Thanks for leaving Jesse and Greenway Kia West a five-star review. We are happy to hear you had a positive experience.

December 10, 2024

Went in to change only the right side head light. Which I provided myself. They charged me $60 dollars for a 3 minute job. Then after 3 hours Tony calls me back to up charge me $100 more dollars beca More

by elbajames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony.
Dec 11, 2024 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

December 09, 2024

They were very nice and professional. They work was done faster then expected to be.So thanks greenway. More

by blady_miol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 09, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! It's great to know the work was completed ahead of schedule. Thank you for your kind words and support!

December 09, 2024

Excelente atención, siempre muy atentos en desde el momento de llegada, requerimientos del cliente, mediante un l proceso y el final. Recomendados More

by Anuarusanoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
Dec 10, 2024 -

Greenway Kia West responded

Gracias por compartir su experiencia con nosotros en Greenway Kia West. Nos alegra saber que ha recibido una atención excelente desde el principio hasta el final del proceso. Agradecemos la recomendación!

December 09, 2024

Excelente atención, rapidez en el servicio, muy acojedora y confortable el área de espera, buena calidad del mantenimiento More

by geannybello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 10, 2024 -

Greenway Kia West responded

Geanny, gracias por compartir su experiencia positiva con Greenway Kia West. Nos alegra saber que ha disfrutado de nuestro servicio rápido y cómodo. Esperamos verle pronto!

December 09, 2024

Jessica is a fantastic service manager! She had a calming presence that totally put me at ease. And let me tell you, she went above and beyond to provide the best customer service! More

by Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 09, 2024 -

Greenway Kia West responded

We're delighted to hear that Jessica made your experience at Greenway Kia West so positive! It's wonderful to know her calming presence and dedication left such a great impression. Thank you for sharing this feedback with us!

December 08, 2024

I had an oil change, tire rotation and they even wash my car. A1 service More

by yeldellg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank the service representative.
Dec 10, 2024 -

Greenway Kia West responded

We couldn't ask for a better review of Greenway Kia West. Thanks so much for the kind words!

December 08, 2024

Great customer service with excellent communication on all services provided with a timely & swift manner. More

by AWAIOFLYFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 09, 2024 -

Greenway Kia West responded

We're delighted to hear about your positive experience with our team at Greenway Kia West! Providing excellent customer service and clear communication is what we strive for. Thank you for the feedback!

December 07, 2024

This was the third time that I had been there for a simple recall. The first time I sat in the waiting room for a hour before they came out told me they had to order the part. I came for the second a More

by lon_2002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Rodriguez
Dec 08, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 07, 2024

Well, I took my car there to get checked. They called me. They stood in contact with me less than four hours. I had in my car and I would go back again and I was happy when it was ready. Than More

by fligia220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Dec 09, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're glad to hear that our team kept in touch and got your car ready promptly. We look forward to seeing you in the future!

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