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Greenway Kia West - Service Center

Orlando, FL

4.2
1,667 Reviews
Call Service Center (844) 706-0067

1,667 Reviews of Greenway Kia West - Service Center

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December 14, 2024

Tony was amazing. His service is excellent. He made our service experience painless. He always has a smile on his face. More

by carojara22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony for the service department
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Dec 16, 2024 -

Greenway Kia West responded

We're delighted to hear that Tony provided you with excellent service at Greenway Kia West! It's great to know your experience was smooth and enjoyable. Thanks for sharing this feedback!

December 14, 2024

Great service. Tony always has a smile on his face and makes our experience a great one! More

by carojara22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony is the service dept
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Thank you for reviewing Tony and Greenway Kia West! We look forward to seeing you next time!

December 14, 2024

I only use this dealership for my service. I like my service advisor, Tony. He cares about your vehicle and the people who bring in their vehicles. More

by rwebb579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Jodie
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Dec 16, 2024 -

Greenway Kia West responded

Thank you for trusting Greenway Kia West with your vehicle service needs! We're delighted to hear that Tony has been taking great care of both you and your car. We appreciate your loyalty and look forward to serving you again in the future!

December 13, 2024

HORRIBLE EXPERIENCE I HAD TO CALL AT LEAST 5 TIMES BEFORE THEY EVEN STARTED ON MY CAR I DROPPED MY CAR OFF 10:00 THAT MORNING AND IT WASN’T READY UNTIL 5 5:30 THAT EVENING JUST FOR A TIRE THAT’S BEYOND RIDIC More

by Shonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with service department
Report | Print
Dec 14, 2024 -

Greenway Kia West responded

Shonte, we take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 13, 2024

I was disappointed in how long it took to complete my oil change. I was there for almost 3 hours. More

by cmkibler67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of these departments
Report | Print
Dec 14, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 13, 2024

Jesse was fantastic! Supper friendly and kept me in the loop of what was going on. More

by p.bjornsdotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

We are glad to hear that Jesse provided excellent service. Thanks for choosing Greenway Kia West!

December 13, 2024

Explain everything clearly. Very polite and helpful. Very clean and orderly. Took me home to wait. More

by Pattihollingworth8117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West! We are glad to hear that our team provided excellent service.

December 13, 2024

Very small waiting room with little amenities while waiting on service. Asked for car washed and it wasn’t after service was completed More

by New Kia owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only- Jessica
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Thank you for your feedback on your recent visit to Greenway Kia West. We apologize for the inconvenience with our waiting room and the missed car wash request. Your comments are important, and we'll work on improving these areas to enhance future visits!

December 13, 2024

This dealership is very good they explained everything to me that I needed to do and they were very respectful kind I love that More

by sirrodneyyarboro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Tony was a great help on letting me know what needed to be done
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Dec 16, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! It's great to know everything was explained clearly and respectfully. Thank you for your kind words, and we look forward to serving you again in the future!

December 13, 2024

The guy who took the car is a SPECIAL person! !. All friendly but still professional!! More

by chily.1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the people in the service department
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Thanks for the kind words and trust in our team at Greenway Kia West!

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