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Greenway Kia West - Service Center

Orlando, FL

4.2
1,683 Reviews

1,683 Reviews of Greenway Kia West - Service Center

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January 16, 2025

It’s always an easy process to get my car taken care of . From start to finish it’s a seamless process . Everyone who I encounter is always very polite and knowledgeable. More

by JENIKA2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Jan 17, 2025 -

Greenway Kia West responded

Jenika, we're delighted to hear that your experiences at Greenway Kia West have been seamless and pleasant. Thank you for highlighting our team's politeness and expertise!

January 15, 2025

Francisco was courteous and very accommodating. He communicated with me in a timely manner. I was very satisfied with the service received. More

by tammierandall2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jan 15, 2025 -

Greenway Kia West responded

We're delighted to hear that Francisco provided courteous and accommodating service at Greenway Kia West. Thank you for sharing your positive experience, and we're glad the communication met your expectations!

January 15, 2025

The customer service was excellent, they kept me up to date on the status of my vehicle. More

by tammierandall2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in Serv department
Jan 15, 2025 -

Greenway Kia West responded

Thanks for choosing Greenway Kia West and we will see you next time!

January 15, 2025

Great customer service and professionalism. They were very communicative and friendly! 100% recommended, thank you! More

by Aura Soper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse / service
Jan 16, 2025 -

Greenway Kia West responded

Aura, thank you for recommending Greenway Kia West! We're delighted to hear that our team provided great customer service and professionalism. We appreciate your feedback!

January 15, 2025

Atención buena. Servicio duro 1:17 minutos. No puedo decir si fue correcto el cambio de Oli More

by NAPOLEONJCENTENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 18, 2025 -

Greenway Kia West responded

Napoleon, nuestro equipo de Greenway Kia West se esfuerza por ofrecer un servicio eficiente y de excelente calidad. Si tiene alguna duda con respecto al cambio de aceite, por favor, no dude en comunicarse conmigo y le podré ayudar más en detalle. Gracias, Mark Foster - Service Manager - markfoster@greenwayauto.com

January 14, 2025

This dealership uses false sales tactics above serving the customers concerns. I took my car in for an inspection got service just to get charged another inspection fee. This was the worst experience I’ve More

by ryanterrell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 14, 2025 -

Greenway Kia West responded

Ryan - We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

January 14, 2025

Very good service to the clients and cars. Very organized and professional. Thanks Gabriel Torres for the excellent attention. More

by Antonio Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres, Ray Paz
Jan 14, 2025 -

Greenway Kia West responded

Antonio, we're delighted to hear that Gabriel and the Greenway Kia West team provided you with excellent service. Thank you for sharing your experience!

January 13, 2025

I had a really positive experience with the service provided by Frank. Thank you. So glad the problem was an easy one to fix. More

by REDMICKEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank. Service dept
Jan 13, 2025 -

Greenway Kia West responded

We're pleased to hear that Frank provided you with a positive experience at Greenway Kia West! It's great news that the issue was resolved easily. Thank you for sharing your feedback!

January 13, 2025

Elizabeth was a great advisor who genuinely made the service experience great from fast checkin to cost conscious choice of services. Only expectation for next time is that I can secure a lift to take m More

by basques_land.7b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jan 14, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback about Elizabeth and the service at Greenway Kia West! We're glad to hear she made your experience positive. We'll take note of your suggestion regarding transportation during service visits, and we hope to see you again soon!

January 12, 2025

Jesse in service was extremely professional and kept me informed throughout my entire service. Will work with him again. Excellent service advisor! More

by Oxidizer2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 13, 2025 -

Greenway Kia West responded

We're delighted to hear that Jesse provided you with excellent service at Greenway Kia West! It's great knowing he kept you informed throughout the process. We look forward to assisting you in the future!

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