1,794 Reviews of Greenway Kia West - Service Center
some noise in my car Very good service in my car and fast, very good people and very professional. . Thanks!! .... I dont remember the name of the person Mike or mark .he Very good service in my car and fast, very good people and very professional. . Thanks!! .... I dont remember the name of the person Mike or mark .he do very good job he More
Came in for an oil change drove off with a new Kia My hat goes off to Naha, also known as the truth. I came in for an oil change on my 2010 Kia and drove off with a 2014 Kia Forte. Naha was fantasti My hat goes off to Naha, also known as the truth. I came in for an oil change on my 2010 Kia and drove off with a 2014 Kia Forte. Naha was fantastic. Friendly, courteous. If your rating went up to 10, I would give him a 10 in each category. Never had a better experience with a sales person than I did today with Naha. I appreciate his attitude. Thank you Naha for the experience. My 2014 Kia is awesome and I look good in it!! More
Lied about guaranteed satisfaction and topping all fluids I went here for the first time, and they either did not inspect my vehicle fully as promised or lied about doing so. 2 weeks after my oil change the c I went here for the first time, and they either did not inspect my vehicle fully as promised or lied about doing so. 2 weeks after my oil change the company that I purchased my car from had to place transmission fluid in my car because it was low. I was never informed about low fluid from the service advisor yet he preceded to sell me other things. I called and spoke to Jamie the manager, and she promised to call me back in 40 mins. Now 4 days later I still have not heard back from her. I also left a message on Dan's voicemail as well the location owner, and OH WOW to my surprise he never called me back either. If you care about good service, ethical treatment, follow through and mngmt that cares about customers and backing their written promises: PLEASE DO NOT GO HERE!!! More
Embarrassed, Disappointed & Disbelief I sent letters to the CEO's of Kia! You will be hearing from them! You deserve a 0 rating! Your customer service is horrible! I was treated like I was I sent letters to the CEO's of Kia! You will be hearing from them! You deserve a 0 rating! Your customer service is horrible! I was treated like I was beneath their feet! Very unprofessional! I want compensation but ideally a new car in place if my car on your dime! More
Mark Davis is awesome!!! Each visit at Orlando Kia West has always been a positive experience. Mark Davis, is one of the reasons why I continue to bring in my 2012 Kia Rio5 i Each visit at Orlando Kia West has always been a positive experience. Mark Davis, is one of the reasons why I continue to bring in my 2012 Kia Rio5 in for routine service. He is very knowledgeable, fair, & friendly...always greets with a smile on his face. Even my 19 month old son, has started to recognize Mark's smiling face, when we get there. Highly recommend Mark & the entire staff at Orlando Kia West...looking forward to purchasing another Kia from them!!! More
Overall, my experience was excellent. I have visited Kia West multiple times for oil changes and each time Jonathan Casiano has helped me. The employees are welcoming, friendly, everyone makes eye contact a West multiple times for oil changes and each time Jonathan Casiano has helped me. The employees are welcoming, friendly, everyone makes eye contact and smiles. I was quoted an hour wait for my oil change today and recieved my car back in 40 minutes. Jonathan made me aware of my rear tire brakes but assured me my car was in good shape for my 17 hour drive to Texas this week. So like I stated in the beginning, my experience and every hard working employee at the service center were awesome. More
How come service department is close at weekend when we are able to set appointment.in USA we work five business days.so,its impossible to go for service on weekdays. Kia team is not helpful at all regardi are able to set appointment.in USA we work five business days.so,its impossible to go for service on weekdays. Kia team is not helpful at all regarding any issue customer have even you keep emailed higher authority. Never get response in last one and half year. More
05-31-13 We stopped in to see if someone could help us 05-31-13 We stopped in to see if someone could help us sinc my phone to the bluetooth feature in our Kia Sportage. At first we did not have my phone 05-31-13 We stopped in to see if someone could help us sinc my phone to the bluetooth feature in our Kia Sportage. At first we did not have my phone because we came to Kia dealer from working out at the YMCA. My phone and holder had fallen off as I was using the bike there. Stan offered to stop by our house on Sunday after work to set the phone up. After we went back to the YMCA and found the phone we went back to the Kia dealer. Stan set it up in just a few minutes. Thanks much to Stan. Louis Bentivegna More