Greenway Kia West - Service Center

I purchased my car at Kia West little of 3 years ago and always get it service there and I swear everytime I make an appointment and drop my car off my car is there all day and then I'm calling to see what' always get it service there and I swear everytime I make an appointment and drop my car off my car is there all day and then I'm calling to see what's going on and being told they are close and someone should have called me. I'm like well yes you would think, and all day for a oil change.. really last time they didnt even do the oil change after being there all day and told me to bring it back after going through fire to get my car after hours.. Currently speaking with sale same thing service has left not sure if oil change was done and they dont know where my car is and I have to work in the morning.. Kia West have to do better. I will be taking my car to a standard shop non kia affiliate because this is crazy.. More

Great Customer Service but Small Lounge My service advisor Kevin was excellent!! A bit quiet but he worked my car in to his fully booked schedule which he didn’t really have to do and the jo My service advisor Kevin was excellent!! A bit quiet but he worked my car in to his fully booked schedule which he didn’t really have to do and the job was done. So far, everything is going fine with my car!! He is very pleasant to work with!! Kuddos to Kev. One-time fuh KEV!!!!! Wooo wooooooo!!!! They need a bigger lounge area tho. Seriously. I can barely turn around in that room which is why I gave 4 stars. U can barely get to the cashier’s desk to check out!! Too cluttered. But everything else was perfect. The customer service was great! More

great service The staff was very nice and knowledgeable. Had my car serviced and was in and out with no problems. The service department staff were very helpful. The staff was very nice and knowledgeable. Had my car serviced and was in and out with no problems. The service department staff were very helpful. More

Great service department. I have bought two cats from this dealership. From sales to service I have never had a problem. When ready I will buy again. service department. I have bought two cats from this dealership. From sales to service I have never had a problem. When ready I will buy again. More

Be prepared for constant change of price I’ve have come here for the past 4/5 years-ever since I purchased my Kia Rio. Most likely would not come here again; at least not this location. Ev I’ve have come here for the past 4/5 years-ever since I purchased my Kia Rio. Most likely would not come here again; at least not this location. Every time Im here, I get a different price quote from the time I call to make a appointment to when I arrive. First and foremost , you should have the price written down; maybe people won’t be so shock or upset if they hear how much it ACTUALLY is. I was suppose to be taken care by Kevin (that’s what it said on the appointment confirmation) ..I got Chris , who by the way looked at me Crazy when I told him I had a different price quota of how much my spark plugs would be (the labor only , since I brought my own spark plugs-which I was told is OKAY) That’s what pisses me off about this place , they tell you one thing on the phone , and you wind up with a different conclusion once you bring your car in. If the price quote wasn’t what it was to begin with , I would not waste my time driving here. Looks like I’m going to have to bring my service’s else where. More

Great service Great service, no time wait, fast service ,The appointment was at 10:30 , I get there earlier then they took the car before the time Great service, no time wait, fast service ,The appointment was at 10:30 , I get there earlier then they took the car before the time More

Angel at Kia West is amazing! I called the dealership because my car wouldn't start. Angel was personable and informative each step of the way! I couldn't have had a better experie I called the dealership because my car wouldn't start. Angel was personable and informative each step of the way! I couldn't have had a better experience! THANKS ANGEL!!! More

Good customer service quick service, outstanding courtesy, take time to explain what they did to the car . Waiting area clean . They ask a couple a time if I need anything quick service, outstanding courtesy, take time to explain what they did to the car . Waiting area clean . They ask a couple a time if I need anything always keeping in touch . Very good customer service More

Oil Change I have taken my Soreno to do the services ever since it was bought at Orlando Kim I have no regrets the workers are the best. I have taken my Soreno to do the services ever since it was bought at Orlando Kim I have no regrets the workers are the best. More

Service I when to the dealer for service to my Kia Soul without an appointment and the serviced my car within reasonable time. All they check it for other thi I when to the dealer for service to my Kia Soul without an appointment and the serviced my car within reasonable time. All they check it for other things that I was not event thinking about it which saved me another trip back to the dealer. More