Greenway Kia West - Service Center

Brian was very courteous. The issue is have is I brought my car in for a noise under the hood and a recall. Recall was taken care of. I was told noise was caused by recall pro The issue is have is I brought my car in for a noise under the hood and a recall. Recall was taken care of. I was told noise was caused by recall problem. Noise started again after I left. I live 45 minutes away (extended warranty is at this dealership). Will have to come back. Very inconvenient. I will record noise because it is an intermittent noise. More

Always take our cars there whether Kia or not. Great service, knowledgeable staff, fair prices, quality results. Great service, knowledgeable staff, fair prices, quality results. More

Greenway Kia West has excellent service and Jesse has great customer service. I appreciate Jesse for guiding me through the service, the price and financial options. Jesse is very kind, respectful, and p great customer service. I appreciate Jesse for guiding me through the service, the price and financial options. Jesse is very kind, respectful, and patient. More

Service is always great everyone is welcoming and friendly. I honestly don't trust anyone else with my car friendly. I honestly don't trust anyone else with my car More

The promptness of the service and the convenience of scheduling my appointment. Awesome customer service. scheduling my appointment. Awesome customer service. More

Super Great customer service! Best service ever! And they also make good recommendations for the car by prevention Best service ever! And they also make good recommendations for the car by prevention More

Service good, great customer service everything good I was in the amount of time that the Brett says I was going to be there was in the amount of time that the Brett says I was going to be there More

I have always had a great experience since I purchased the car from Greenway in 2018. the car from Greenway in 2018. More

I only have positive feedback from the dealership. They have always gone the extra mile to make me happy. That's why I have purchased over the last 20 years 8 vehicles. Good professional people to dea They have always gone the extra mile to make me happy. That's why I have purchased over the last 20 years 8 vehicles. Good professional people to deal with. More

First, they lost my Keats and I had to wait 45 minutes before they found the. Second, she lied to me. I attempted to open the hood to check everything out (because the last I was there, there was a half e before they found the. Second, she lied to me. I attempted to open the hood to check everything out (because the last I was there, there was a half eaten lunch in a bag under my hood when I noticed to noise on the way home). The hood would not open, so I told her and she said ' it must have been like that when you came in, we didn't even open the hood'. The work done required that the negative side of the battery had to be disconnected. Apparently she thinks people are stupid and don't know that. It took them an additional 30 minutes to get the hood open and fix the issue. Third, my electronics were screwed up ( clock unable to reset). Once again she told me that it must have been like that when I brought it in. I always take pictures of everything on my car when I go there for service because of my last experience, so I knew she was lying to me again! They had me wait another 2 and a half hours trying to g to fix the issue and stated that I would have to come back and they would have to do a factory reset. More