Greenway Kia West - Service Center

Lied about guaranteed satisfaction and topping all fluids I went here for the first time, and they either did not inspect my vehicle fully as promised or lied about doing so. 2 weeks after my oil change the c I went here for the first time, and they either did not inspect my vehicle fully as promised or lied about doing so. 2 weeks after my oil change the company that I purchased my car from had to place transmission fluid in my car because it was low. I was never informed about low fluid from the service advisor yet he preceded to sell me other things. I called and spoke to Jamie the manager, and she promised to call me back in 40 mins. Now 4 days later I still have not heard back from her. I also left a message on Dan's voicemail as well the location owner, and OH WOW to my surprise he never called me back either. If you care about good service, ethical treatment, follow through and mngmt that cares about customers and backing their written promises: PLEASE DO NOT GO HERE!!! More

Embarrassed, Disappointed & Disbelief I sent letters to the CEO's of Kia! You will be hearing from them! You deserve a 0 rating! Your customer service is horrible! I was treated like I was I sent letters to the CEO's of Kia! You will be hearing from them! You deserve a 0 rating! Your customer service is horrible! I was treated like I was beneath their feet! Very unprofessional! I want compensation but ideally a new car in place if my car on your dime! More

Mark Davis is awesome!!! Each visit at Orlando Kia West has always been a positive experience. Mark Davis, is one of the reasons why I continue to bring in my 2012 Kia Rio5 i Each visit at Orlando Kia West has always been a positive experience. Mark Davis, is one of the reasons why I continue to bring in my 2012 Kia Rio5 in for routine service. He is very knowledgeable, fair, & friendly...always greets with a smile on his face. Even my 19 month old son, has started to recognize Mark's smiling face, when we get there. Highly recommend Mark & the entire staff at Orlando Kia West...looking forward to purchasing another Kia from them!!! More

Kia Orlando West was very prompt in their service. They washed my car after an oil change which is a very nice perk. They left my car very clean. washed my car after an oil change which is a very nice perk. They left my car very clean. More

Overall, my experience was excellent. I have visited Kia West multiple times for oil changes and each time Jonathan Casiano has helped me. The employees are welcoming, friendly, everyone makes eye contact a West multiple times for oil changes and each time Jonathan Casiano has helped me. The employees are welcoming, friendly, everyone makes eye contact and smiles. I was quoted an hour wait for my oil change today and recieved my car back in 40 minutes. Jonathan made me aware of my rear tire brakes but assured me my car was in good shape for my 17 hour drive to Texas this week. So like I stated in the beginning, my experience and every hard working employee at the service center were awesome. More

Awesome service and patience. It took done time but they we're amazing at what they do. I will surely recommend them future purchases. A+ we're amazing at what they do. I will surely recommend them future purchases. A+ More

How come service department is close at weekend when we are able to set appointment.in USA we work five business days.so,its impossible to go for service on weekdays. Kia team is not helpful at all regardi are able to set appointment.in USA we work five business days.so,its impossible to go for service on weekdays. Kia team is not helpful at all regarding any issue customer have even you keep emailed higher authority. Never get response in last one and half year. More

05-31-13 We stopped in to see if someone could help us 05-31-13 We stopped in to see if someone could help us sinc my phone to the bluetooth feature in our Kia Sportage. At first we did not have my phone 05-31-13 We stopped in to see if someone could help us sinc my phone to the bluetooth feature in our Kia Sportage. At first we did not have my phone because we came to Kia dealer from working out at the YMCA. My phone and holder had fallen off as I was using the bike there. Stan offered to stop by our house on Sunday after work to set the phone up. After we went back to the YMCA and found the phone we went back to the Kia dealer. Stan set it up in just a few minutes. Thanks much to Stan. Louis Bentivegna More

Leased our vehicle from another Kia that moved from Semoran (without notifying us) and needed service so my husband took our Soul into the W. Colonial location since it was close to his job. He came h Semoran (without notifying us) and needed service so my husband took our Soul into the W. Colonial location since it was close to his job. He came home raving about the service there especially Steve with whom he had the appointment. He said he preferred to take it there from now on. They were also much more helpful and informative in helping me clarify some service charges. Would recommend them! More

Luis was extremely helpful to me. I will be back next time I have a service issue with my Kia Sedona! Even though my car has just turned over 100,000 miles Luis took great care of all my problems with t time I have a service issue with my Kia Sedona! Even though my car has just turned over 100,000 miles Luis took great care of all my problems with the car. Thank you!! More