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Greenway Kia West - Service Center

Orlando, FL

4.2
1,621 Reviews

1,621 Reviews of Greenway Kia West - Service Center

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November 02, 2023

The Service Adivisor KIA West Tony Nguyen so professional! Very knowledgeable, friendly & great service customer service. Thank you for solve the problem & being above from beyond. More

by SANDY M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Nov 03, 2023 -

Greenway Kia West responded

Sandy, we're delighted that Tony provided you with top-notch service at Greenway Kia West. We appreciate your kind words and look forward to assisting you in the future! Thanks so much!

November 02, 2023

Been working with this dealership for about 15 years. Purchased 6 or 7 vehicles from them. All around positive satisfaction with management, sales, service….Best car dealership I have ever worked with. More

by DENIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica service department , Alberto Ahumada
Nov 02, 2023 -

Greenway Kia West responded

We're so glad to have you as a loyal customer at Greenway Kia West. Thanks for the high praise about our management, sales, and service teams. Here's to many more successful years together!

November 01, 2023

Service got me in and out hassle free. Mark the service manager is very personalable and takes good care of his repeat customers. Liz was good as well. They also offered me a ride hom More

by JSBLACKWELL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaris Dennis
Nov 01, 2023 -

Greenway Kia West responded

We're delighted to know that Mark, Liz, and the team at Greenway Kia West welcomed you with efficient service! We always strive for a seamless experience. Thanks for the review!

November 01, 2023

Answer all my questions and concerns They kept me informed on my vehicle when it would be ready and a complimentary wash More

by Msjbattle07
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 01, 2023 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West was able to address all your questions and keep you updated. We hope you enjoyed the complimentary wash!

November 01, 2023

The people that work there are great and professional and polite and great attitude and the time was great More

by latoniadennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Vargas
Nov 01, 2023 -

Greenway Kia West responded

Latonia, we're delighted to know you had a great experience with our team at Greenway Kia West. Thanks for the positive feedback!

November 01, 2023

I had to wait over two hours for someone to put my spare tire back in the right place (which they hadn’t put back themselves on the last time the car was serviced there) and they seemed to be somewhat bothe More

by Tunicocsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Nov 02, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for efficient and professional service, so it's disappointing to see we've missed the mark during your visit. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 31, 2023

Good morning, I would like to thank Kia for your attention, but please note that THEY DID NOT PUT THE OIL CHANGE LABEL ON THE CAR'S WINDSHIELD More

by Moacir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 31, 2023 -

Greenway Kia West responded

We appreciate your feedback and we're glad to know you had a positive experience at Greenway Kia West. We apologize for the oversight with the oil change label - it's an important reminder! Please feel free to swing by anytime so we can correct this for you. Safe travels!

Nov 01, 2023 -

Moacir responded

Ok

October 31, 2023

Great service. Diagnosis the problem and fix the problems. Would recommend to all. Thanks kia More

by ESTILLELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 01, 2023 -

Greenway Kia West responded

Thank you for this 5-star review of Greenway Kia West! Have a great day!

October 30, 2023

Mr. Tony gives excellent customer service. I have no worries when I am assigned to him. He Keeps you updated as to the status of your vehicle. Also I was pleased when the manager ( I am assuming) offer More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tony
Oct 30, 2023 -

Greenway Kia West responded

We're glad to know that Tony and our team at Greenway Kia West were able to provide you with excellent service! We appreciate your feedback about the refreshments as well. Thanks for choosing us, we look forward to seeing you next time!

October 30, 2023

When I walked in the staff was friendly and quick to get an associate to assist me. Deejay was professional, kind, and very patient as he listened to exactly what I wanted. He showed me my dream car! More

by shaep22
Recommend Dealer
Yes
Employees Worked With
Deejay
Oct 30, 2023 -

Greenway Kia West responded

We're so glad to know that our team at Greenway Kia West, especially Deejay, was able to assist you in finding your dream car! We appreciate the positive feedback and look forward to helping with any future needs. Safe travels!

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