Greenway Kia West - Service Center

My engine was replaced under a class action settlement. I’m not sure why engine failure killed my starter but I was charged $500+ for a new one. When I complained to Kia customer care they said they would I’m not sure why engine failure killed my starter but I was charged $500+ for a new one. When I complained to Kia customer care they said they would reimburse me as a one time good faith thing. I hated that every time the service advisor texted me it was in all caps. I felt like he was yelling at me. More

service was good with the exception of them not washing my car when it was requested . Forgot to give them my $15 off coupon so hoping i Can do it on my next visit. my car when it was requested . Forgot to give them my $15 off coupon so hoping i Can do it on my next visit. More

Always great service provided whenever i get my car serviced. They are clean and efficient with peoples time serviced. They are clean and efficient with peoples time More

Great and friendly customer service! Made me feel at ease about service! Very appreciative.Thanks Made me feel at ease about service! Very appreciative.Thanks More

The service was great, from the time Jessica was very friendly, as she checked my car in., she offered me complimentary car wash, and while I was waiting someone came aound with water and snacks. friendly, as she checked my car in., she offered me complimentary car wash, and while I was waiting someone came aound with water and snacks. More

Amazing, always helpful every time I come in for an oil change. Amazing every time. change. Amazing every time. More

Jessica did a great job as my service representative . .She was professional, courteous and informative. .She was professional, courteous and informative. More

The people at the service desk is very nice and the service tect is nice you can talk to them service tect is nice you can talk to them More

Service was good. .. attendant keep me updated on the progress of my car... Deal service man recommended payment plan wish made it convenience for me make the payment f .. attendant keep me updated on the progress of my car... Deal service man recommended payment plan wish made it convenience for me make the payment for my car, thanks. More

Everyone at the dealership was very professional, kind and courteous. I felt comfortable leaving my car in their care. I didn't need a shuttle this time but in the past I've used the shuttle which is very and courteous. I felt comfortable leaving my car in their care. I didn't need a shuttle this time but in the past I've used the shuttle which is very convenient and it takes me right to my home and picks me up when my car is finished. More