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Greenway Kia West - Service Center

Orlando, FL

4.2
1,638 Reviews
Call Service Center (844) 706-0067

1,638 Reviews of Greenway Kia West - Service Center

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November 25, 2023

Excellent attention, fast service I'm very satisfied with the dealer service And very clean space More

by alejandrapulgar27
Recommend Dealer
Yes
Employees Worked With
Grabriel Torres
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Nov 27, 2023 -

Greenway Kia West responded

Thanks for the review! We appreciate your business and hope to see you again at Greenway Kia West!

November 24, 2023

Great experience, From start to finish. Great Great great great great great great great great More

by B.vaughnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Vanessa Hoad, Ricardo Ojeda
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Nov 27, 2023 -

Greenway Kia West responded

Thanks a bunch, from the Greenway Kia West Team! We are thrilled to hear you had a great experience.

November 24, 2023

Great experience the people were very friendly and nice. They also wash my car and vacuumed it so that was a 10. Thank you so much. More

by Kisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There not listed
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Nov 26, 2023 -

Greenway Kia West responded

Kisha, we're delighted to know you had a great experience at Greenway Kia West! Our team always aims to provide top-notch service. Enjoy your freshly cleaned car, and thanks for the review!

November 24, 2023

Easy to work and was able to finance the work done. There is nothing more to say. I will be going there again for future service on my car. More

by renee.collier
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 26, 2023 -

Greenway Kia West responded

Renee, we're glad to know that you had a smooth experience at Greenway Kia West and found our financing options helpful. We look forward to seeing you again for your future car services!

Nov 27, 2023 -

renee.collier responded

Thank you very much. I plan on making a future appointment to purchase a wheel for my vehicle.

November 23, 2023

I’ve been coming to this Kia for years because of the great service and awesome teamwork I see from the staff. I’ll be back to get another car for my teens. Thanks Greenway Kia! More

by Victorialhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Isaac
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Nov 25, 2023 -

Greenway Kia West responded

Victoria, we're so glad to know you've been enjoying our service at Greenway Kia West for years! We look forward to helping you find the perfect car for your teens. Thanks for sticking with us!

November 23, 2023

I had an unexpected emergency with a blown tire. The associates worked with me to find an appropriate tire in stock and replaced the tire quickly. More

by mfperdue61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in Service and one other associate but didn’t get her name
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Nov 26, 2023 -

Greenway Kia West responded

We're glad we could assist with your tire emergency at Greenway Kia West! It's great to know our team was able to find a suitable replacement quickly. Thanks for the positive review!

November 23, 2023

I'll actually be coming into the dealership. Nothing more to say I will speak with service manager in person More

by Santos.mdl03
Recommend Dealer
No
Employees Worked With
Jessica
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Nov 25, 2023 -

Greenway Kia West responded

We're sorry to see that you've had a less than satisfactory experience. We take your feedback seriously and we want to make sure any issues are addressed promptly. Please feel free to ask for me when you come in, I'd be more than happy to assist with whatever concerns or questions you may have. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 22, 2023

I always make my appointments for any service done at kia, But the wait time this time was three hours long, instead of the two hours they told me. More

by Lavondadkey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V.
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Nov 25, 2023 -

Greenway Kia West responded

We appreciate your feedback and patience during your recent visit to Greenway Kia West. We apologize for the longer-than-expected wait time, we're always working on improving our service efficiency. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 21, 2023

Very kind and helpful, but the garage was backed up and it took 3 hours to get an oil change. More

by ken
Recommend Dealer
No
Employees Worked With
Jessica Add service desk.
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Nov 21, 2023 -

Greenway Kia West responded

We apologize for the delay in your vehicle's service, Ken. This is not the efficient service that we are dedicated to providing for our clients. We hope to have the opportunity to improve your experience with us next time. Please reach out to me if you would like to discuss anything further. Mark Foster - Service Manager - markfoster@greenwayauto.com

November 19, 2023

no fast, but thorough & Updates customers on service & options, they are very accommodating and friendly More

by Theforeignking009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 20, 2023 -

Greenway Kia West responded

It's great to know that our team at Greenway Kia West was able to provide you with thorough service and keep you updated throughout the process. Thanks for your honest feedback - we hope to impress you with a swifter turnaround time in the future!

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