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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

June 08, 2026

Good I don't wish to say more The service was excellent. Can please stop asking me. More

by renee.collier
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jun 08, 2026 -

Greenway Kia West responded

It is wonderful to hear that you had an excellent experience at Greenway Kia West. We appreciate you choosing our service center in Orlando near Winter Garden for your maintenance needs. We look forward to seeing you for your next scheduled service. Joel Hernandez Service Manager

June 08, 2026

Good I don't wish to say more The service was excellent. Can please stop asking me. More

by renee.collier
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Jun 08, 2026 -

Greenway Kia West responded

It is wonderful to hear that you had an excellent experience at Greenway Kia West. We appreciate you choosing our service center in Orlando near Winter Garden for your maintenance needs. We look forward to seeing you for your next scheduled service. Joel Hernandez Service Manager

June 08, 2026

Good fast gentle Excellent service. The technician arrived promptly, was courteous and professional, and took the time to clearly explain the issue and the recommended solution. The wor More

by blancojg
Recommend Dealer
Yes
Employees Worked With
Jessica and Gabriel
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Jun 08, 2026 -

Greenway Kia West responded

It is great to hear that our service center provided you with such an efficient and professional experience. We strive to provide high-quality care to all our clients in Orlando and the Winter Garden area. Thank you for choosing Greenway Kia West for your vehicle maintenance. We look forward to seeing you again for your next scheduled service. Joel Hernandez Service Manager

June 08, 2026

Fast and quality That's ok Explained all the diagnostic No more more No more no more More

by blancojg
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Jun 08, 2026 -

Greenway Kia West responded

It is helpful to hear that our team provided a fast and high-quality diagnostic explanation during your recent visit. We pride ourselves on maintaining clear communication and efficiency for our guests at our facility. I look forward to seeing you for your next scheduled service. Joel Hernandez Service Manager

June 08, 2026

Jesse was very personable. He payed attention as to what service I came in to have done to my vehicle. Didn't pressure me for any additional work. I truly appreciated him for t More

by donna mccrimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Greenway Kia West responded

It is great to hear that Jesse provided you with such an attentive and pressure-free experience. I will be sure to share your kind words with him. We appreciate you choosing our service center for your maintenance needs and look forward to seeing you for your next visit. Joel Hernandez Service Manager

June 07, 2026

I love Greenway hill west. I am overly satisfied with your customer service. Jesse is amazing. He kept a line of communications open while I was there. Waiting for my vehicle, More

by cemediva1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Greenway Kia West responded

It is wonderful to hear that you are satisfied with the service at Greenway Kia West. I will be sure to share your kind words with Jesse. We appreciate you choosing our service center in the Orlando and Winter Garden area and look forward to seeing you for your next scheduled service. Joel Hernandez Service Manager

June 07, 2026

It's always a pleasure when I come to get my service done. Jesse was amazing. He kept the communication between us. Current, as I waited for my vehicle and I appreciate that a lot. More

by cemediva1
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Jun 08, 2026 -

Greenway Kia West responded

It is a pleasure to have you choose Greenway Kia West for your vehicle maintenance. I will be sure to share your kind words with Jesse for providing such excellent communication during your visit. We look forward to seeing you at our Orlando and Winter Garden service center for your next appointment. Joel Hernandez Service Manager

June 07, 2026

Very professional and also friendly warming experience, I will definitely reccommend to all my friends and family More

by tunacakman
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Jun 08, 2026 -

Greenway Kia West responded

It is a pleasure to hear that you had such a professional and welcoming experience at our facility. We appreciate your recommendation to friends and family. We look forward to seeing you for your next scheduled service. Anas Lazaar General Manager

June 06, 2026

Took a little longer than I expected, but the service was good. I liked how I recieved a link with my car details. More

by jemimajc39
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Jun 08, 2026 -

Greenway Kia West responded

It is a pleasure to have you choose Greenway Kia West for your vehicle maintenance. While we strive for absolute speed, we are glad the service met your expectations and that you found the digital vehicle details link useful for your visit to our Orlando and Winter Garden facility. We look forward to seeing you for your next scheduled maintenance. Joel Hernandez Service Manager

June 06, 2026

Was told originally it was 90$ for diagnostics check and then it turned into $257 More

by bambergerscott3
Recommend Dealer
No
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Jun 08, 2026 -

Greenway Kia West responded

We apologize for the frustration caused by the unexpected change in pricing for your diagnostic service. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

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