Greenway Kia West Palm Beach - Service Center

I have been a customer of West Palm Beach KIA. . now GREENWAY.. since 2007!! And I keep coming back because the cars by Kia are fantastic… and their service dept is truly THE BEST… and they are all . now GREENWAY.. since 2007!! And I keep coming back because the cars by Kia are fantastic… and their service dept is truly THE BEST… and they are all so sweet to my BIG POODLE ,DASH!! SALVATORE, my service advisor jumps loops to make certain that my car looks good too!! Always a car wash after service!!if you are not in a Kia… YOU HAVE NO IDEA … what driving is all about!! Especially at GREENWAY KIA!! I wouldn’t go anywhere else!! More

Kia dealership was very professional and on time, and always on time with there services. Thank you. always on time with there services. Thank you. More

Jerome was great, he went over everything regarding the car including the history of services to see what hasn't been done yet. He nearly paid for a Lyft for me to go anywhere I wanted but I stopped that car including the history of services to see what hasn't been done yet. He nearly paid for a Lyft for me to go anywhere I wanted but I stopped that as I felt it would be easier to wait at the dealer but the gesture was still telling about they take care of customers. Highly recommend Jerome in the future. More

Very educated service rep. My service time was less than half of what I was told. I was kept updated. My service time was less than half of what I was told. I was kept updated. More

I took my car in for a recall. Part was not available and I have to return. I waited for 2 hours in a very comfortable customer waiting area. Emory was very honest and courteou Part was not available and I have to return. I waited for 2 hours in a very comfortable customer waiting area. Emory was very honest and courteous. This dealership is a well oiled machine. Great communication between employees and customers. I do not dread having to return when the part comes in!😊 More

Warranty repair was done. I was told by advisor Salvador that it would be ready by 1 PM on Saturday. Nobody called me. I called there at 230 and was told that it was ready. I was told by advisor Salvador that it would be ready by 1 PM on Saturday. Nobody called me. I called there at 230 and was told that it was ready. God knows when they would have called me. Salvador was not there that day, I don’t blame him, but it was somebody’s responsibility to call me when the mechanic handed the paperwork in. When I asked when the car was done, they told me they didn’t know. Yeah, right. More

Great service. Professional, polite, friendly. Fast service. Courteous. Asked what I neede and anything else. Professional, polite, friendly. Fast service. Courteous. Asked what I neede and anything else. More

I brought my 2023 sportage in for service last week, oil change, filter, tire rotation & complimentary wash, I also told them about, small nails in front tires, when they where done the service adviser told change, filter, tire rotation & complimentary wash, I also told them about, small nails in front tires, when they where done the service adviser told me everything was done, when I got home I saw there where still nails in the front tires, that makes me believe the tirej rotation was never done also saw the vehicle was still dirty. I brought the vehicle back to them , I showed them the nails still in the front tires in the tread they said they might not be able to put a patch on the inside of the tire because the nail was on the side of the tire, I thought I might be blind. I told them let's pull the small nails from the tread & see what happens, then they told me if it needs a new tire it could be 2 days before they could get that tire from their supplier. Please stop just pull the small nails if it leeks put a patch on the inside & let me go, if you do a washing get the job done right. So now they didn't do what they said they would do, I don't even know if they did the other servicing or not. This is my 3rd Kia, 2 of them from that dealer & the other from a different dealership, but I have always used WPB Kia for service. Now I feel like I can't trust them. They also wanted me to wait approx 1 1/2 hours for the 2nd times. I'm done with WPB Kia /aka/ Greenway Kia. During my lone time with them I have also gotten other stories that just where not true. Goodbye & good ridden. I'm done with them. I would advise others to avoid them. More

Service department was very professional and let me know what was going on every step of the way.. what was going on every step of the way.. More

Exceptional service, quality ,transparency ,fast and with guarantees .Qualified personnel with a lot of ethics ,comfort in the facilities .Variety of services (snacks waiting room with entertaining movies ,t guarantees .Qualified personnel with a lot of ethics ,comfort in the facilities .Variety of services (snacks waiting room with entertaining movies ,transportation services to your destination and pick up at the end of the maintenance of your vehicle .They always make us feel like family More