Greenway Kia West Palm Beach

I hope no one has to go through what I've been through Purchased a Kia Optima almost 2 years ago from this dealership. Just a few months ago my car started making a noise in the transmission at 28000 miles Purchased a Kia Optima almost 2 years ago from this dealership. Just a few months ago my car started making a noise in the transmission at 28000 miles. I took it in 3 times with the same complaint and they did nothing to address the problem. Last time I went in to pick it up they had damaged the bumper of my car. Told me to bring it back later in the week because they had an in house paint and body guy who would fix it. I went back to pick my car up and it looked like they sanded it down and just sprayed a can of spray paint over it, also the bumper was still out of line. After several more attempts to get the problem addressed I was told by the service manager that they were not spending any more money on fixing my car and to bring the loaner back or they would call the cops. He also stated "bring it on" when I stated I was very upset with the service and wasn't finished with this. I've never dealt with customer service this terrible. Stay away from this place people. More

What a runaround!!! This dealership was a complete waste as they tried all the usual sales scare tactics and gave the runaround. First, I was told I did not qualify for a This dealership was a complete waste as they tried all the usual sales scare tactics and gave the runaround. First, I was told I did not qualify for a car loan with my husband as a co-signor, then they could not tell me which bank we eventually qualified with. Three hours later we were ushered into the finance office where I was being contracts to sign without getting all the information. After refusing to sign any documents, I went home and got pre-approved by Capital 1 Auto by myself the next day. My worst mistake was going back to WPB Kia. Even with the pre-approval in hand, I kept on being told that all I would qualify for were payments of $400+ with an 11.4% interest rate on a 2013 car with 27000 miles. When I called capital 1 they said they had not received the request from Kia and that they would not approve the loan because the car was overpriced. Needless to say, I went to offlease and got a 2016 SUV with 15000 miles and payments less than $400 per month at a 7% interest rate and no runaround. I would never recommend this dealership. More

Pure awesomeness I came into the Dealer as a first time buyer and Philippe was GREAT! Not only did he work out an amazing deal for my financial situation but the whole I came into the Dealer as a first time buyer and Philippe was GREAT! Not only did he work out an amazing deal for my financial situation but the whole process was a breeze. I was in and out of the dealer in less than an 1 hour. I'm so happy to own my new Kia and not have had to jump through hoops to get it. Philippe made this an easy and pain free experience. I will be a returning customer. More

Wonderful experience Very helpful and informative. Wonderful staff willing to take you through every step of the way. Met and exceeded all expectations. Clean and comforta Very helpful and informative. Wonderful staff willing to take you through every step of the way. Met and exceeded all expectations. Clean and comfortable setting, and I did not feel pressure to commit to anything. More

Had a horrible experience I am writing this e-mail completely dissatisfied with the work of you! I am 10 days trying to make the payment of my car and I can’t. I did try to co I am writing this e-mail completely dissatisfied with the work of you! I am 10 days trying to make the payment of my car and I can’t. I did try to contact by telephone EVERY DAY and anybody answer me. Always transfer me the call and no one solves my problem. I bought my car and needed to go to the store again 4 times and I CAN NOT PAY MY FUNDING. More

BIGGEST scam artist ever Do not service a Mercedes here, and if you did...if you have problems with your "new" car take it back and demand a refund immediately, do not try to Do not service a Mercedes here, and if you did...if you have problems with your "new" car take it back and demand a refund immediately, do not try to have it fixed...Sales is dishonest and will lie to your face to close a sale...they are good actors and that is it....contact me if you want specifics. More

great service outstanding experience with palm beach kia. they are best in there service thank for your service which you gave me.i will come again for this service outstanding experience with palm beach kia. they are best in there service thank for your service which you gave me.i will come again for this service More

west palm beach palm beach kia is the best place where we can find all service its very fantastic place and it is to luxurious place they are amicable palm beach kia is the best place where we can find all service its very fantastic place and it is to luxurious place they are amicable More

outstanding experience very poor result keep way from west palm beach kia i went there and i found that the result was very poor so be careful very poor result keep way from west palm beach kia i went there and i found that the result was very poor so be careful More

Good service Angie was very cute and dealer was clean, coffee was amazing!! Thanks a lot Randy for being so kind and letting me go on a free cruise for the year. I Angie was very cute and dealer was clean, coffee was amazing!! Thanks a lot Randy for being so kind and letting me go on a free cruise for the year. I'm very thankful More