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Greenway Kia North - Service Center

Longwood , FL

4.3
1,620 Reviews
Call Service Center (844) 599-0449

1,620 Reviews of Greenway Kia North - Service Center

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March 27, 2024

Horrible communication. Now I have to pay a face to face with Theo. What I read to her was not performed nor ever gave any indication that the recall was not taken care of. More

by tesslynnn
Recommend Dealer
No
Employees Worked With
Theo
Report | Print
Mar 30, 2024 -

Greenway Kia North responded

I'm sorry to read about your experience. Communication is key in our business and I'd like to understand more about what happened with this recall so that we can address any issues appropriately. I'm having trouble locating your contact information, so please reach out when you have a moment. Thank you, Jose Vega - Service Manager - 407-571-1234

March 27, 2024

On time, polite, On time, gave update, polite. On time, gave update, polite, explained what service needed, fill up gas More

by NORAASHDJI
Recommend Dealer
Yes
Employees Worked With
Christofer
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Mar 27, 2024 -

Greenway Kia North responded

We're glad to know that you had a positive experience with our team at Greenway Kia North. We always aim for timeliness and clear communication during service appointments. Thanks for choosing us!

March 27, 2024

Great customer service Their service has always been great I have been going their since 2019 More

by RITADIVITTORIO52
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
March 26, 2024

Very informative and professional. Very happy with personnel and experience. Will be back I LUV MY KIA! More

by Laura43746
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5
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March 26, 2024

The best service ever. Best dealer ever. Good customer services. They help me very well More

by lizbeth.m.valentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Mar 26, 2024 -

Greenway Kia North responded

Thank you for this great review of Greenway Kia North! We truly appreciate it!

March 26, 2024

Waited over 2 hours because only one rack for tire alignment. Was not kept informed about this- had to find out from another tech. 2 days after my appt. My car said I needed service in 28 days - th More

by pattersonjerri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service drpt
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Mar 27, 2024 -

Greenway Kia North responded

Jerri, I'm sorry to learn about the inconvenience you experienced during your recent visit. We aim for efficient service and clear communication, so it's disappointing to know we fell short this time. Let me step in so I can ensure your outstanding concerns are addressed - please reach out at a convenient time for you. Thank you, Jose Vega - Service Manager - 407-571-1234

March 24, 2024

Everyone is always nice, and things are done in a good amount of time. The facilities are always ckean. More

by trichmessal
Recommend Dealer
Yes
Employees Worked With
Chris, and he was great. But no one could find the source of the rattle! But, I'm confident the car is in good shape.
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Mar 25, 2024 -

Greenway Kia North responded

Trichmessal, it's great to know you've found our team at Greenway Kia North to be nice and efficient. We appreciate your feedback on the cleanliness of our facilities as well!

March 24, 2024

Quick and easy. They took care of me and made sure I was in on time for my appointment and out at the desired time requested. They even washed my car which wasn't ne More

by victor_kraszewski
Recommend Dealer
Yes
Report | Print
Mar 25, 2024 -

Greenway Kia North responded

Victor, we're glad to know that our team at Greenway Kia North was able to provide you with a quick and efficient service. We always aim for customer satisfaction! Thanks for the positive feedback!

March 23, 2024

When I pulled in Theo was walking out to help me. She greeted me and she took care of my service More

by renaebrowdy
Recommend Dealer
Yes
Employees Worked With
Theo
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Mar 25, 2024 -

Greenway Kia North responded

Renae, we're delighted Theo welcomed you to Greenway Kia North with friendly and attentive service! Safe travels, and we'll see you next time!

March 23, 2024

Very thorough and quick The service department was very efficient and had my vehicle available to me in under two hours that it took to service the vehicle More

by kera_1990
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Mar 25, 2024 -

Greenway Kia North responded

We're glad to know our service department at Greenway Kia North was able to get your vehicle back on the road quickly and efficiently. Thanks for sharing this positive review!

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