Greenway Kia North - Service Center

Noah, knows his job! He's very knowledgeable and has great customer service experience. Great service! He's very knowledgeable and has great customer service experience. Great service! More

They did a great job fixing the car’s recalls and using our extended warranty to fix the other problem. our extended warranty to fix the other problem. More

Great customer service very happy with the service that was provided. I APPRECIATE THE YOUNG MAN THAT HELPED US DURING MY OIL CHANGE. was provided. I APPRECIATE THE YOUNG MAN THAT HELPED US DURING MY OIL CHANGE. More

I love the Kia employees there but it takes to long for an oil change and also the prices are to high than other places I don’t think I will keep going there because of that. an oil change and also the prices are to high than other places I don’t think I will keep going there because of that. More

Everything went smooth as silk. The part necessary for the recall was ordered in time. The part necessary for the recall was ordered in time. More

Repair did not solve issue. . many emails to manager no resolution.. will contact corporate soon . many emails to manager no resolution.. will contact corporate soon More

I had to make a second appointment because my part wasn't in but they called me to reschedule as soon as it came in. in but they called me to reschedule as soon as it came in. More

Service writers have been good. Dylan Parsons was very precise in her explanations and helpful regarding any information requested without glossing over information. She was outs Dylan Parsons was very precise in her explanations and helpful regarding any information requested without glossing over information. She was outstanding. When at the dealership, I also asked to speak with a manager or assistant manager. I spoke with Jennifer McClung who was very knowledgeable regarding the “mystery calls” I would get almost daily from Greenway North any time between 4:00 and 8:45 pm. They would ring twice and then hang up. Since I was waiting for window trim replacements for my Telluride I would try to call back if I was able. When I phoned back no one ever knew who called or which department was making the calls. People answering the phone have been unpleasant.about these “mystery calls”. She informed me I would be removed from the call list. It is interesting how knowledgeable these two women are and know they are a true asset to the dealership. The waiting area was clean and presentable. More

Terrible since we bought the vehicle. Then since I have no choice but to go to that location for life time oil changes I went there for a 10:15am Saturday appointment and it was 20 mins b Then since I have no choice but to go to that location for life time oil changes I went there for a 10:15am Saturday appointment and it was 20 mins before I spoke to the person then a three hour wait. Had to leave the car and get picked up. Then 3 days after they did the oil change my car check engine light came on along with the oil light and said to service vehicle immediately. Car had zero oil in it. Had to have it towed back to them so they could rectify their mistake. Cost me a half of day of work and no vehicle for a day. Huge inconvenience and then when I asked what I can do to get a refund for the life time oil changes I never received a message back. Crickets!!!!! I Will never bring my car back to this location. More

It was a great experience! Vehicle was taken care of and didn’t have to wait too long. Vehicle was taken care of and didn’t have to wait too long. More