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Greenway Kia North

Longwood , FL

4.3
2,604 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 2,604 reviews

September 27, 2024

Theodora I gave a review anyway I think you are knowable of the service kia offers. You are patient and friendly Although I didn't have an appointment I got service, thank you so much. It just took a while More

by phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora Bounds, service advisor
Sep 27, 2024 -

Greenway Kia North responded

Thank you for your feedback! We're glad to hear Theodora provided knowledgeable and friendly service at Greenway Kia North. We appreciate your patience and hope to serve you even better next time!

September 27, 2024

Your service department is terrible, I tried three times to get my oil changed and three times I left without having it done. I have purchased three I repeat three vehicles from your location and I will not More

by Delightfulld3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

We're truly sorry to hear about your frustrating experience with our service department. This is not the level of service we aim to provide, especially for a loyal customer like yourself. We'd appreciate the opportunity to make things right, so please reach out at your convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 27, 2024

It was a pleasure working with Jennifer and the service for dropping and picking me up from my workplace was very helpful and convenient. More

by Raene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Greenway Kia North responded

Raene, we're delighted to hear that Jennifer and our team at Greenway Kia North made your experience convenient. Thanks for sharing!

September 26, 2024

This dealership is great! They are fast to call back about any concerns or questions I have and their always able to help me out! More

by Alexisth97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Kia North responded

We're delighted to hear that our team at Greenway Kia North has been responsive and helpful with your concerns. Thanks for the great review!

September 26, 2024

Noah was excellent throughout the entire process. I took the shuttle home so Noah made sure to provide me with consistent updates throughout the day. Him and the entire service department are always More

by mattcreamer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Kia North responded

We're delighted to hear that Noah and our service team at Greenway Kia North provided you with excellent care and consistent updates. Thanks for the high recommendation!

September 26, 2024

Charged for unnecessary work twice, I asked them to put a note to prevent for that to happen again, and they said "that is your responsibility to tell us". I will find a different place that takes some owne More

by person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I'm not trying to get someone in trouble, this is a dealership issue.
Oct 04, 2024 -

Greenway Kia North responded

We apologize for any unnecessary charges and the lack of ownership in addressing your concerns. This is not the level of service we strive to provide, and we'd like to make things right. Please reach out so we can discuss this further. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 26, 2024

I was lied to. Promised credit for diagnostics $300 but aside from completing my $4000 estimated repairs totally there, they wouldn’t even perform the oil change. I More

by tracyreneemoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorothy? Not pictured
Oct 04, 2024 -

Greenway Kia North responded

This is very concerning to read. We strive for honesty and timely communication, so I apologize if we fell short here. I'd like to address this issue personally and ensure it gets resolved properly. Please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 26, 2024

I WILL RECOMMEND TO READ THE ENTIRE POST BEFORE WASTING YOUR TIME WITH THIS DEALER OR ANY GREENWAY KIA DEALERSHIPS.... I did a simple search on a vehicle i was interested in buying from their site. I start More

by Juls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmine Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

Juls, I apologize for this frustrating experience. It's clear we missed the mark in terms of clear communication and accommodating service, which is not what we strive for. This feedback is valuable to us and we'd like to address all outstanding issues directly. Please reach out at your convenience so we can make things right. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

September 26, 2024

Great service! Awesome staff!! Fast and friendly! Will be there again soon!! I love their WiFi I can work while wait for my car! More

by judyramirez34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Kia North responded

Judy, we're delighted to hear you enjoyed the service and amenities at Greenway Kia North! Thanks for sharing your experience with us. See you again soon!

September 26, 2024

Great customer service welcoming community my seals man was Mike awesome guy got me in a 2024 sportage SX prestige hybrid for my birthday make me want to buy another car 😁😂. Definitely recommend. More

by roosevelt Vaughn JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sekula Jovanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Greenway Kia North responded

Roosevelt, we're delighted to hear Mike and the Greenway Kia North team made your birthday special with a new 2024 Kia Sportage SX Prestige Hybrid! Thanks for recommending us!

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