Greenway Kia North

Service was wonderful. I love how they take care of my car. And also they are professional. I love how they take care of my car. And also they are professional. More

Joe was an absolute joke and should follow through with customers and calls. Kia case never had a follow up with case, claiming they did a car fax. All this while know I was a service manager and said I ca customers and calls. Kia case never had a follow up with case, claiming they did a car fax. All this while know I was a service manager and said I can provide records of all services. As someone who works in industry you should know I will echo to every customer looking for car or service to not deal with this location ever. More

Mixed Experience with Dealer - Appreciation for Professionalism but Disappointed in Pricing Transparency I recently had an experience with a sales agent at Greenway Kia North. While I appreciate Professionalism but Disappointed in Pricing Transparency I recently had an experience with a sales agent at Greenway Kia North. While I appreciate his professionalism and respect for my time, I am compelled to share my concerns regarding the transparency of the pricing process. Upon researching online, I found a vehicle I was interested in listed at around $31,000. However, when I inquired about the out-the-door pricing, I was surprised to discover nearly $10,000 in additional fees. Admittedly, some of the fees, approximately $4,000, appeared reasonable, but I struggled to justify the remaining charges. This pricing inconsistency left me feeling somewhat unsettled. The online offer may have been misleading, almost like a bait-and-switch tactic to lure customers into visiting the dealership. While I acknowledge that pricing can vary due to additional fees, I was disappointed by the substantial difference between the advertised online price and the final out-the-door figure. Additionally, my attempts to gain clarity on the fees through phone and email communication with various dealership employees went unanswered. This lack of response raised concerns about transparency and left me feeling somewhat in the dark before deciding to visit the dealership in person. Based on this limited interaction, I wouldn't categorize the dealership as bad or negative. However, my overall experience was marred by the pricing inconsistencies and the apparent lack of responsiveness. I hope this feedback can improve the pricing process's transparency for future customers. More

Great service from friendly, knowledgeable associates! Theo is an asset to this service department and dealership. Theo is an asset to this service department and dealership. More

Frank the service advisor has been amazing in the process and tlpeivodong a ride home and back to the dealership was a blesisng and tlpeivodong a ride home and back to the dealership was a blesisng More

They help find me a new car with the options I wanted in my price range my price range More

Very knowledgeable and friendly service. Was able to diagnose the problem when no one else could Was able to diagnose the problem when no one else could More

This dealership has scheduled us for services that could not be completed more than 3 times. not be completed more than 3 times. More

I will never go back again! Horrible customer service! They don’t care either, bc it’s the norm! My 1st service since buying my Sportage and now I wish I didn’t buy from this de Horrible customer service! They don’t care either, bc it’s the norm! My 1st service since buying my Sportage and now I wish I didn’t buy from this dealership. More

Theadora was fantastic, professional and, friendly. I hope that you are paying her plenty because she deserves it. I hope that you are paying her plenty because she deserves it. More