Greenway Kia North

Was awesome. They sent me a video on them doing the car which is I love that OK upgrade but customer service was outstanding and I think you guys very much. They sent me a video on them doing the car which is I love that OK upgrade but customer service was outstanding and I think you guys very much. More

Always professional, personable, on time. They take care of us whether large or small issues. They take care of us whether large or small issues. More

Have been told my part is back ordered then it was ordered now the car needs to be inspected first before ordering the part. When it’s kias fault my window trim is falling off. Absolutely ridiculous! ordered now the car needs to be inspected first before ordering the part. When it’s kias fault my window trim is falling off. Absolutely ridiculous! Nobody knows what’s going on here. More

Joshua was great, he was very informative on what I qualified for and made sure I got the best deal possible. qualified for and made sure I got the best deal possible. More

Dylan was great and patient with me while listening to several things that needed to be done. Communicated well with me and was able to provide me with the service and information I needed.! Made my visit several things that needed to be done. Communicated well with me and was able to provide me with the service and information I needed.! Made my visit simple and stress free! More

Very attentive host Mr. Noah, excellent service also gave me information about other services. In addition, the staff of the customer service area was very courteous Noah, excellent service also gave me information about other services. In addition, the staff of the customer service area was very courteous More

Convenient location. Friendly staff. The wait is long. Have a nice day and a better tomorrow. Friendly staff. The wait is long. Have a nice day and a better tomorrow. More

Lisan was the one who helped us every step of the way and made sure everything went smoothly. Very nice person made the transition very smooth. Thank you Lisan for all your help! made sure everything went smoothly. Very nice person made the transition very smooth. Thank you Lisan for all your help! More

It was the best experience that I experienced at a dealership. The sales process was so smooth and quickly. Also the signing of papers was an amazing process. Overall I recommend this dealership to an dealership. The sales process was so smooth and quickly. Also the signing of papers was an amazing process. Overall I recommend this dealership to anybody. More

I brought my car in for simple oil change. After completing the oil change, they told me I needed other things done to my car. For all of the work to be completed, the total was $2,600 dollars After completing the oil change, they told me I needed other things done to my car. For all of the work to be completed, the total was $2,600 dollars. Keep in mind, all I wanted was the oil change. So they put me in a rental car until my car was finished. At the time nothing was wrong with my car, it was simply time for my oil change. Well I went to pick up my car & as soon as I began driving, it was smoking so bad that I turned around & had to take it right back to them. The next day they blatantly lied & tried to tell me my car was already like that. I'm sure there are cameras around their entire establishment that can show that I did not bring my car in smoking "with my transmission was slipping." When I came back Joe Vega the service manager, wasn't there. So for a couple of days I had to go back and forth with Joe Vega and the general manager David about this ordeal. Joe Vage was saying I brought the car in like that & he knows that was not true. The general manager David was very understanding, knowing Joe was not being honest at all. He even told Joe that what he was saying made no sense. David, the general manager, had a check cut for me for $3,000 dollars, which I had already paid to get my car fully repaired. He told me to see if I could find a place that would put my transmission in because they could not. They still had me in a rental because I still didn't have my car. They tried to get me to trade my car in and get a car from them, which was the furthest thing I wanted. After the work they did on my car, it was in worse condition than when I brought it in. I had to have my car towed away from there to another shop, which I had to pay for. The second place said my transmission was messed up and the job Joe and his team had done was done wrong, & that's why oil was leaking into my engine, and my car was smoking. Now after the second shop has completely repaired my car the correct way, it is $5,900 to get it out of the shop. It has been so much turmoil dealing with this situation. Firstly, they took me out of the renal they had me in. So, I then had to pay for a rental car out of pocket, which ended up having to come from the check they gave me, giving me my money back from what I had initially paid them for the "repairs." The rental car had gotten too expensive so I then had to get my daughter's car back on the road, just so I could have transportation to and from work, since I was just starting a new job. This meant I had to get it registered, insured, etc., all while being the full time caregiver to my daughter, who is paralyzed from the chest down. That is a job within itself. I tried my best to work with the dealership. I was patient. Understanding. Respectful. I couldn't have imagine this in a million years. I took my car in for an oil change, as I always did, & in the end I come out with no car since March- while still having to make my car payments and pay car insurance? It doesn't make sense. More