Greenway Kia North

Greenway Kia has always showed my family great customer service. That’s why we have purchased 5 vehicles from them. Great staff great service. I highly recommend them. service. That’s why we have purchased 5 vehicles from them. Great staff great service. I highly recommend them. More

My experience was not great. First thing they did not honor the advertised sale price from online. They avoided telling me that until I saw it the next day. I became confused whe First thing they did not honor the advertised sale price from online. They avoided telling me that until I saw it the next day. I became confused when discussing Gap insurance and a extended warranty that was added to my financing. I took it as they were tied together until i saw gap separate on contract. I canceled it the next day, I was supposed to get the form via email, but I never did. Also after my test drive the truck was taken for wash. When got ready to leave after purchase, I saw a Crack in the windshield as I started to pull off. It was not cracked when I drove it. Anyone who had been around that truck had to see the Crack, but no one said anything to me. I feel that I had not recognized the Crack, it would have been alleged that it happened after I left. While I was there getting the windshield replaced the next week, I had to ask for a form to cancel the warranty. I did fill it out and turned it in. I also emailed it to the person listed when I got home. Not sure of the status of it. Generally the staff was very nice. More

Absolutely professional services, I really recommend it 100% satisfaction and very friendly people. Amazing customers service 100% satisfaction and very friendly people. Amazing customers service More

From day 1 I had issues with this dealership and had buyer's remorse from day 1. I leased a new vehicle and when I went to set up automatic payments, I noticed the lease was for 48 months not 36 (at tha buyer's remorse from day 1. I leased a new vehicle and when I went to set up automatic payments, I noticed the lease was for 48 months not 36 (at that time I didn't realize you could lease for 48 months) Shame on my for not catching it when signing, but I felt it should have been pointed out. When I called the Finance dept, his flippant response was "You should have read before you signed, and you signed it!" About 3 weeks in, I started having audio, navigation and a few minor issues. I took it to the service dept with a recording of the issue) After 3 hours, they told me I would have to bring it in for a Software update and leave the car, it would take 5-6 hours. That was the first of 5 times that I left the vehicle (one time the car was there 3 days and they refused to provide a loaner) At one point I called and asked for the General Manager and was told that he or the Service manager, Joe would call me back. I stated I did not want to speak with Joe, I wanted to speak with the GM... Joe called me back. After the 5 visit and it is doing the same thing on the way home, I was done. I was tired of feeling like I was being unreasonable that my 3-month-old car's audio skipped like a broken record. I went to a different dealership, got rid of that car, upgrade and got more options with similar payments. This was my 6th Kia and the WORST experience I have ever been through. However, Jennifer was very understanding, but one understanding person doesn't make a dealership. More

Awesome experience and my car got everything in needed and the staff was super nice and the staff was super nice More

I purchased a used car from them, the car had the check engine codes cleared so that the light didn't come on during my test drive but luckily they were emissions codes. Great vehicle and after some back a engine codes cleared so that the light didn't come on during my test drive but luckily they were emissions codes. Great vehicle and after some back and forth we were able to agree on a price. The salesman was personable, down to earth and pretty straight forward. More

My experience with Jennifer at the Kia Longwood dealership was great. She was friendly and professional. I took my car in for recalls and scheduled service. It was completed in a timely manner. dealership was great. She was friendly and professional. I took my car in for recalls and scheduled service. It was completed in a timely manner. More

They are very nice and friendly at the north kia dealership. They will help you with anything they can and lead you in the right direction dealership. They will help you with anything they can and lead you in the right direction More

First of all was exceptional experience thank you sales and finance for make this happened .. I be back again and finance for make this happened .. I be back again More

Was promised car by that night. It was not. No call no nothing. I called they were already closed. They got a hold of someone and said they would come in early to finish it I g It was not. No call no nothing. I called they were already closed. They got a hold of someone and said they would come in early to finish it I got there 10 min later then I said I would. I had to walk there and it was not done still. The guy practically threw my keys at me and walked away. More