Greenway Kia North

Horrible experience my car was there for 6 weeks before they ordered the part I asked to replace when I dropped my car off. Manager Joe lied to me about a used part being put in my vehicle. Was changed the they ordered the part I asked to replace when I dropped my car off. Manager Joe lied to me about a used part being put in my vehicle. Was changed the same price for used part as new part and still haven’t received an invoice for the used part for proof of cost. Picked my car up after 7 weeks and had to bring it back days later because issue was not resolved. GM assured me things would be resolved when I came to pick up my car and he had not communicated anything to cashier or service advisor and they were trying to charge me more to pick up my car after David assured it was no charge. Sales manager called me cursing at me for not returning loaner vehicle which again GM David failed to communicate to his staff what was going on. Ultimately my car was there for over two months and was dragged out for no reason costing me hundreds of dollars in Ubers. Will never go back and will never own another Kia. More

Frank's service is amazing. Hi makes taking the car in for service so much less stressful. Would highly recommend to anyone interest in bringing their car in. Hi makes taking the car in for service so much less stressful. Would highly recommend to anyone interest in bringing their car in. More

Our sales rep Sydney was great to work with. I just hate that in this day and age we are still haggling over price. It’s shocking to see a car sticker that says 43k but when we sign have to pa I just hate that in this day and age we are still haggling over price. It’s shocking to see a car sticker that says 43k but when we sign have to pay 51k+. It feels so shady. Just put the true price. Be honest. crazy how many “markups” you have. More

Do not waste your time with the service department. Avoid this dealership. Go somewhere else! Avoid this dealership. Go somewhere else! More

Theo was great! Luis was great! They both were very kind and patient with me! They both explained the root cause of my alternator failure and what to do to prevent i Luis was great! They both were very kind and patient with me! They both explained the root cause of my alternator failure and what to do to prevent it from happening again. Theo also faithfully applied my Senior/Military credit to my bill. I will be back for any future repairs or services, and I would highly recommend the dealership to all of my family and friends. More

Keep up the good work Noah and the rest of the service department. Your service is very much appreciated. Thank you 🙏 department. Your service is very much appreciated. Thank you 🙏 More

Perfect service! Enjoyed a lot and very quick with it. Everyone was kind and sweet Enjoyed a lot and very quick with it. Everyone was kind and sweet More

Everyone who works there is friendly and willing to make sure you are happy. They keep you informed on the process of your vehicle. sure you are happy. They keep you informed on the process of your vehicle. More

I think houda is the best car sales person she is the only one I will deal with we really enjoy working with her she is so helpful and never pushy as well Hamza the finance guy thank yall only one I will deal with we really enjoy working with her she is so helpful and never pushy as well Hamza the finance guy thank yall More

The customer service was Great I find the whole stuff for cool But one person her name was Theodora she have a good personality wonderful staff for cool But one person her name was Theodora she have a good personality wonderful staff More