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Greenway Kia North

Longwood , FL

4.4
3,699 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 3,699 reviews

April 27, 2024

I am very unhappy please speak to your surface representative Frank. He can answer any questions. More

by anderia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department, Steve Gansham, Jose Vega, Ari Suarez
Apr 29, 2024 -

Greenway Kia North responded

It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit from your perspective so we can improve going forward. Please reach out when you have the chance. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

April 26, 2024

Friendly staffs and very attentive to your needs when you enter the facility. I would recommend them always! More

by joanned2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega, Ari Suarez
Apr 29, 2024 -

Greenway Kia North responded

Joanne, we're so glad to know you had a positive experience with our team at Greenway Kia North. Thanks for your recommendation and kind words!

April 26, 2024

Everybody I had contact with during this visit was very pleasant. I purchased my vehicle there in 216 and they have cared for it since. More

by CAINESSJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Chris service dept.
Apr 29, 2024 -

Greenway Kia North responded

We're glad to know that our team at Greenway Kia North has been taking good care of you and your vehicle since 2016. Thanks for sticking with us!

April 26, 2024

Needs to control the time people have to wait for a simple oil change,really. More

by HIRAM45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 28, 2024 -

Greenway Kia North responded

We are sorry to hear that your service experience was not satisfactory. Our team is always striving to improve our client's experiences, so we hope to have the opportunity to assist you again. Jose Vega - Service Manager - josevega@greenwayauto.com

April 26, 2024

Chris took care of me from the moment I pulled up. I needed a tire repair & a window wiper fixture. The time spent to replace/repair was less than expected! I will continue taking my car to this deal More

by ttpain143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 26, 2024 -

Greenway Kia North responded

We're glad to know that Chris and our team at Greenway Kia North were able to assist you promptly with your tire repair and window wiper fixture. We appreciate the positive feedback, thank you for choosing us!

April 25, 2024

They were Fast and polite and efficient and textile on recommendation for my 2020 Kia sorrento More

by Kleon85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Suarez
Apr 26, 2024 -

Greenway Kia North responded

Thank you for leaving Greenway Kia North a five-star review! We are happy to hear our team was fast and polite. See you down the road!

April 25, 2024

They are all always amazing . Frank and Chris are helpful and always keeping me updated . More

by erikagonzalez0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank , Chris
Apr 26, 2024 -

Greenway Kia North responded

Erika, thank you so much for sharing your kind words for Frank and Chris! We look forward to assisting you again at Greenway Kia North.

April 25, 2024

Very courteous, on time with performance and very professional they kept me informed with all that was done on my truck. More

by gotaylissette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Greenway Kia North responded

We're glad to know you had a positive experience with us at Greenway Kia North! Our team always aims for professionalism and timely service. Thanks for the review, we appreciate it!

April 25, 2024

Took 6 hour’s to close our lease. 3 salesman and a sales manager to close. My wife and I did not get the car we wanted, but were totally frustrated and exhausted. No one showed us More

by Gvo7745611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan
Apr 28, 2024 -

Greenway Kia North responded

I'm sorry to read about your experience. We aim for a smooth and efficient process and understand how important privacy is when discussing financial matters, so it's disappointing that we let you down in these regards. Your feedback will be used as an opportunity for improvement, and if you're open to discussing this further, I'd appreciate a chance to restore your faith in our team. Please consider reaching out. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

April 25, 2024

Buyer be ware! They tack on 2400.00 dollars to the invoice for a service called Decon which is nothing more than an oil change . Decon to prep the car for sale they More

by Nmedina0728
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Kia
Apr 28, 2024 -

Greenway Kia North responded

We're sorry to hear about your experience. It's important for us that our customers understand all the details of their purchase, and we apologize if this wasn't clearly communicated in your case. We'd like to discuss these concerns further with you directly so we can better understand what happened here and work towards a resolution. Please reach out at your earliest convenience. David Andrews - General Manager - davidandrew@greenwayauto.com

May 01, 2024 -

Nmedina0728 responded

My apologies Mr Asher in finance answered all my questions and corrected my misunderstandings

May 01, 2024 -

Greenway Kia North responded

We're glad to hear that Asher could answer all your questions and help sort things out! Please let us know if there's anything else we can do for you. Safe travels!

May 09, 2024 -

Nmedina0728 responded

I could never understand why this 1400.00 luz insurance was takes on to my invoice. I was told it comes with the vehicle. Does not seem like a good business practice to do such a thing. And while you may make an extra sale of the luz insurance. In the long it leaves people with a very bad taste in there mouth and thus many negative reviews which in turn will lead to less sales

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