Greenway Kia North

Satisfied Team was very attentive and accommodating. Although I didn't have an appointment, I was seen and the service was completed in a timely manner. Team was very attentive and accommodating. Although I didn't have an appointment, I was seen and the service was completed in a timely manner. More

Services Very good services and good customer service. I never have any trouble when come. Customer service takes good care of the services when I need them Very good services and good customer service. I never have any trouble when come. Customer service takes good care of the services when I need them and very friendly. More

Great service in the service department. They let me know about a recall that I had and took care of it during my visit. Asked if I would like a complementary car in the service department. They let me know about a recall that I had and took care of it during my visit. Asked if I would like a complementary car wash. Comfortable waiting area. Overall very pleased. More

The best service at any dealership hands down I will never use another dealership for service work ever again. The staff was friendly, honest, and kept me in the loop on my service. Finally some w I will never use another dealership for service work ever again. The staff was friendly, honest, and kept me in the loop on my service. Finally some who does what the day when they say it and at what it would cost. With all their amenities I looked up and handle yourself before I realized it I was ready. It was raining and my car was even brought to me underer a covered area so I don't get wet. Fantastic!!! More

Friendly fast service with no appointment The service writer greeted me and had me check all my lights and signals I was impressed. Thanks. I enjoy getting coffee or water and snacks. The service writer greeted me and had me check all my lights and signals I was impressed. Thanks. I enjoy getting coffee or water and snacks. More

Oil Change Waited about an hour or just over for an oil change. Asked to have my car washed afterwards and they told me it would be another hour for the wash. Th Waited about an hour or just over for an oil change. Asked to have my car washed afterwards and they told me it would be another hour for the wash. The wash time needs to be a lot less for customers. I was looking forward to having my car washed but didn’t have the time to wait for an additional hour. More

Worse buying experience ive ever had, should have walked out first did an online credit application, told i was approved, i told them i was trading in a 2014 Sorento for a new 2018 Sorento and did thier trade in first did an online credit application, told i was approved, i told them i was trading in a 2014 Sorento for a new 2018 Sorento and did thier trade in value, Also told them where i wanted my payments to be at. After arriving at dealership took vehicle out for test drive, it had over 3000 miles on it and found damage to back lid. I asked for another one same options he brought me one which i walked around but did not drive. Then they started asking me my personnal information which i said i already did a credit report which they said did not carry over, Well after over 4 hours of waiting there they tried to have me agree to way over monthly payments then i told them i wanted. So back and forth several times to get payment down. Then when i said forget it, they said should we send to banks for approval>> WHAT they made up their own payments/>> Then finance dept added a extended warranty i did not ask for,, When i left this vehicle also had over 3500 miles on it. also found small dent in back lid, Was told its a demo after i bought it. Are ALL their vehicles demos and damaged?? BE CAREFUL what u buy and watch Finance Dept More

Flawless Rob made the recall on my Kia painless. It was the best experience ever in a Kia dealership. I have had terrible experiences with sales, but this expe Rob made the recall on my Kia painless. It was the best experience ever in a Kia dealership. I have had terrible experiences with sales, but this experience made believe there are actually caring humans that work at car dealerships. -Thanks again Rob More

I am always treated very courteously. I really don't like having to wait for my car to be serviced but this dealership makes it less of a hassle. The customer waiting room is comfortable w I really don't like having to wait for my car to be serviced but this dealership makes it less of a hassle. The customer waiting room is comfortable with plenty of coffee and bottles of ice cold water on hand. More

Very thoughtful and courteous rep! I was greeted by Joe Del Buono`who gave me his personal cell phone number so that I could keep in touch with him directly. He called throughout the da I was greeted by Joe Del Buono`who gave me his personal cell phone number so that I could keep in touch with him directly. He called throughout the day to keep me up to date with the progress. They checked out my New Kia Purchase thoroughly while doing the 30,000.00 mile service inspection package and Joe let me know that I did get a great vehicle. They found a few minor issues that just had to do with ethanol build-up and leaves in the cabin air filter. He let me know that my AC issue was being recorded and that I could video the issue the next time it happened, IF it happened, as they could not duplicate the issue I was having. He made me feel reassured that it would be fixed if it still existed. He was professional yet personable with empathy. He is a Great Representative for Kia Motors! Sincerely, Cindy Brooks More