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Greenway Kia North

Longwood , FL

4.4
3,240 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 3,240 reviews

January 12, 2024

Always an experience coming to Kia. Ty?? everybody was great professional very much appreciated. Excellent bravo. ?? More

by BEATLES1957@me.com
Recommend Dealer
Yes
Employees Worked With
Frank and CJ
Jan 12, 2024 -

Greenway Kia North responded

We're delighted to know that you had a great experience at Greenway Kia North! Your kind words about our professionalism are very much appreciated - see you next time!

January 12, 2024

Very professional and fast. ?? Everything was OK, attention, waiting time and pick up the car. More

by ferrorams
Recommend Dealer
Yes
Employees Worked With
Internet
Jan 12, 2024 -

Greenway Kia North responded

Thanks so much. We look forward to your next visit to Greenway Kia North!

January 12, 2024

I was greeted quickly. I was kept informed as service progressed. Everyone was very polite. More

by CHEFTOMCO
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 12, 2024 -

Greenway Kia North responded

It was a pleasure to assist you here at Greenway Kia North! Thank you for stopping in for service and leaving us a five-star review. It means the world!

January 12, 2024

Made you feel at home. Knowledgeable, courteous and Attentive to our needs while helping us with our needs More

by afloren57
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 12, 2024 -

Greenway Kia North responded

Thank you so much for the wonderful review of Greenway Kia North! We are thrilled that our team made you feel welcome. Until next time!

January 12, 2024

He was very helpful He kept me informed of the eta and when I could pick up my car More

by ERIC_LASSO
Recommend Dealer
Yes
Employees Worked With
Charles jones
Jan 12, 2024 -

Greenway Kia North responded

Eric, thanks for sharing your five-star experience with the Greenway Kia North team! We are happy to hear our team provided excellent communication. Until next time!

January 12, 2024

All good except long wait to wash car . Our mistake it didn't need it . More

by janesace49
Recommend Dealer
Yes
Employees Worked With
Female coordinator
Jan 12, 2024 -

Greenway Kia North responded

Thank you for sharing your feedback on our car wash. We are always working to improve here at Greenway Kia North and hope to earn those five stars next time. See you down the road!

January 12, 2024

The service was good, prompt, friendly,nice, I use the same service person because he is knows the car. More

by jhorvath0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Jan 12, 2024 -

Greenway Kia North responded

We're glad to know that you've found a trusted service person at Greenway Kia North. We appreciate your feedback and are here for anything else you might need down the road!

January 11, 2024

I went to dealership with appointment for an oil change. It took service 4 hours to complete oil change. Too long of a wait. More

by Dabblacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer, service dept.
Jan 17, 2024 -

Greenway Kia North responded

I'm sorry to learn about the long wait you experienced for your oil change. We strive to provide efficient service and it seems we fell short during your visit. Your feedback is appreciated as it helps us improve our operations. If there's anything more you'd like to discuss or if we can assist further in any way, please reach out directly to me. Thank you, Jose Vega - Service Manager - 407-571-1234

January 11, 2024

They were very prompt in getting back to me about what the issues were with my car. Jennifer my service consultant was very nice ,professional and explained things . More

by recruiter53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer McClung
Jan 11, 2024 -

Greenway Kia North responded

We're so glad that Jennifer and our team at Greenway Kia North provided a noteworthy service experience for you. Here's to a smooth ride - see you next time!

January 11, 2024

I have already completed a 500 word review of my disappointment of this company, Kia North, and how I was deceived in so many ways I completed, and submitted my review, but not sure if it was receiv More

by Shoemo57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William and cesar, Jose Vega
Jan 17, 2024 -

Greenway Kia North responded

I'm really sorry to read about your experience. This is not the level of service we aim for, and it's clear that we've let you down here. We take these matters seriously and would like a chance to address this directly with you in order to make things right. Please get in touch when possible so we can discuss further details regarding your purchase experience - especially concerning color preference, which seems very important for you, as well as any other concerns or questions that may arise from our conversation. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

Jan 30, 2024 -

Shoemo57 responded

Good afternoon Mr Andrews thank you for your response I did return to your dealership to address my concerns about my disappointment in how things went on the day of purchase I returned on the 3rd day of purchase requesting to get my vehicle back and return yours ,feeling so disappointed and unsatisfied of how the deal took place I waited for hours requesting to speak to you feeling overlooked and unimportant I took a friend with me that was in total disbelief of how we were ignored I finally got up again and requested to speak to you again I’m told you’re in a meeting that time mr cesar spoke to me in his office informing me that he can fix this situation in 2 or 3 months after reaching out to other experienced salespeople informed that he’s just telling me anything to satisfy me that the information didn’t make sense if you are serious about my concerns and about doing something to make this situation better you have my private phone number on file I look forward to hearing from you please and thank you 🙏

Jan 30, 2024 -

Shoemo57 responded

Good afternoon Mr. Andrews, thank you for your response. I did return to your dealership to address my concerns about my disappointment and how things went on the day of purchase of the new vehicle. I returned on the third day of purchase, requesting to get my vehicle back and return your vehicle Feeling so disappointed and unsatisfied how the deal took place I waited for hours, requesting to speak to you feeling overlooked and unimportant. I took a friend with me. She was in total disbelief of how we were ignored. I finally got up again and requested to speak to you I was told that you were in a meeting That moment Mr. Cesar spoke to me in his office, informing me that he could fix the situation in two or three months after getting advice from experience sales people I was informed that I was being told anything to satisfy me that day, sir if you are serious about making the situation right you should have my personal contact number on file. I look forward to hearing from you please and thank you. 🙏 Have a blessed day.

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