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Greenway Kia North

Longwood , FL

4.4
3,225 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 3,225 reviews

January 11, 2024

Great customer service They care about your concerns and get the work done Great job More

by Buick772004
Recommend Dealer
Yes
Employees Worked With
Theodore w Bounds
Jan 12, 2024 -

Greenway Kia North responded

Reviews like this one make our day! Thanks from the Greenway Kia North team.

January 11, 2024

I’m so FED UP everytime I come in the wait is unbearable. 2 hours plus for an oil change . The price always changes! $120 oil change for a Kia forte!??? Dude No way More

by Forevathena
Recommend Dealer
No
Employees Worked With
David Andrew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Jan 17, 2024 -

Greenway Kia North responded

We're sorry to read about your experience with the wait times and pricing inconsistency. We understand how frustrating this can be, especially when it comes to routine maintenance. This is not reflective of our standards and we'd appreciate a chance to make things right for you. Please feel free to reach out at your earliest convenience so we can discuss this further - Thank you, Jose Vega - Service Manager - 407-571-1234.

January 10, 2024

Too many junk fees! ! Absolutely ridiculous Finance manager tried to sneak in the GAP coverage and insurance without asking me if i wanted it. You guys are the reason we More

by eyetee
Recommend Dealer
No
Jan 17, 2024 -

Greenway Kia North responded

We're sorry to hear about your experience with our financing process. It is never our intention to upsell additional features as mandatory, but rather to present all options and choices to our customers. We strive for transparency and honesty in all our dealings, so it's concerning that you felt otherwise. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Jose Vega - Service Manager - 407-571-1234

January 09, 2024

Was ok. Took longer than thought it would. Wasn't kept updated. Was asked about washing car when told car was finished. Waited another 30ish minutes and figu More

by Ekygirl71128
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 17, 2024 -

Greenway Kia North responded

We appreciate your feedback and apologize for any delays you experienced during your visit to Greenway Kia North. We're always looking for ways to improve our service, so we'll take note of this issue moving forward. If there's anything else we can do for you, please don't hesitate to reach out. Thank you!

January 09, 2024

Very pushy,very slow and unfriendly management Management didn't introduce their self or thank us for sale More

by gary.mccotter
Recommend Dealer
No
Employees Worked With
Cody
Jan 17, 2024 -

Greenway Kia North responded

Gary, I'm sorry to hear about your experience. We aim for a friendly and efficient service where every customer feels valued, so it's disappointing that we didn't meet those expectations this time around. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com.

January 09, 2024

The only thing I had a problem with was such a long wait for my oil change. Was there for 3 hours. Everyone there is very nice though More

by yl23grant
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 17, 2024 -

Greenway Kia North responded

We're glad to know our team treated you well at Greenway Kia North. However, we apologize for the long wait time for your oil change - we'll work on improving that aspect of our service. Thanks for sharing your experience with us!

January 09, 2024

happy the costumer service of Patricia it's one of the best ever i'm happy the the car More

by escobarjuan7
Recommend Dealer
Yes
Employees Worked With
good
Jan 09, 2024 -

Greenway Kia North responded

Juan, it's fantastic to hear Patricia delivered a 5-star Greenway Kia North experience. Thank you for choosing us, and drive safely in the new ride!

January 09, 2024

Was told 90 min. At the 2 hour mark went to the desk to ask for an update. The guy who checked me in was on lunch so the young lady with short hair tried to give me a More

by williams.malorie
Recommend Dealer
No
Employees Worked With
Skinny guy with glasses.
Jan 17, 2024 -

Greenway Kia North responded

Malorie, I'm sorry to read about your experience. We aim for efficient and timely service, so it's disappointing to know we didn't meet that expectation during your visit. Your feedback is important in helping us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you. Jose Vega - Service Manager - 407-571-1234

January 08, 2024

It was very easy to make an appointment online. I received a call when the work was completed. They washed my car before I picked it up. Every one was a very kind and courteous. More

by edfluker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 08, 2024 -

Greenway Kia North responded

We're glad to know that you found our online appointment system convenient and appreciated the car wash! Our team at Greenway Kia North strives for kind and courteous service. Thanks for your review!

January 08, 2024

Every one was very professional and knowledgeable of the car but it took to long 5 or 6 hours is a tiresome experience for a older person like myself More

by michaelreino31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gansham
Jan 08, 2024 -

Greenway Kia North responded

Michael, we appreciate your feedback and patience during the car-buying process at Greenway Kia North. We're always working to improve our efficiency while maintaining a high level of service. Thanks for choosing us!

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