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Greenway Kia North

Longwood , FL

4.4
3,574 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 3,574 reviews

May 24, 2024

Chris was very helpful and made this service a good experience. I would definitely recommend. More

by Kendi696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2024 -

Greenway Kia North responded

While we appreciate the kind feedback about Chris, it is disappointing to see the low rating. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 23, 2024

Service advisor was rude, attempted to address this and an issue with the vehicle that was not effectively addressed during the service and the service manager was also rude. Awful customer service experie More

by MichaelV015
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor and service manager
May 24, 2024 -

Greenway Kia North responded

Michael, I'm sorry to hear about your experience with our service team. We strive for respectful and effective communication, so it's disappointing to learn we fell short. I'd like the opportunity to make this right; please reach out when you can. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

May 23, 2024

This service for the recall went well. He also followed up on an item that had been ordered on my last visit and was able to get it delivered for a repair next week. He has followed up wit More

by JADAPANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2024 -

Greenway Kia North responded

We're glad to hear that your recall service went smoothly and the follow-up was handled efficiently. Thanks for sharing your experience with us at Greenway Kia North!

May 22, 2024

I was only spoken to by a person upon entering the service queue. I was not spoken.to until the cashier asked me to sign forms. The person who got my car and brought it around was bery friendly and ni More

by Sherriperwin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
May 23, 2024 -

Greenway Kia North responded

Sherri, I'm sorry to read about your experience at our service center. We aim for excellent customer communication and it seems we fell short during your visit. Your feedback is valuable in helping us improve this aspect of our service. If you're open to discussing this further, please reach out so we can work towards a resolution together. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 22, 2024

I was greeted with so much care and concern it was awesome from the employees in the office to the employees working the service department they were completely amazing very great staff at this locati More

by lartissyabyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gemoi Elliassaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Cortez, Manny Gonzalez, Lisan Siverio, Mahdi Ouahid, Walter Montanez, Ariel Morales, Malique Jones
May 22, 2024 -

Greenway Kia North responded

We're so glad to know you felt well cared for at Greenway Kia North! Our team is dedicated to providing top-notch service. Thanks for the positive feedback and we look forward to seeing you again soon!

May 22, 2024

Service is fine but the space is crowded and not pleasant for customers to do business in. I am sure the employees would benifit of space. From a customers standpoint the cashiers space was too close togethe More

by synrgy
Recommend Dealer
Yes
Employees Worked With
The cashier
May 23, 2024 -

Greenway Kia North responded

We appreciate your feedback on our facility at Greenway Kia North. It's great to know that you found our service satisfactory and the team amazing, despite the physical constraints. We're always looking for ways to improve so we'll definitely take this into consideration!

May 22, 2024

My car is currently at Kia North due to a faulty engine. The engine is being replaced but I am being told I can't get a loaner until you have the ETA of the new engine which is on back order. This is not More

by shellbrad32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
May 23, 2024 -

Greenway Kia North responded

I'm sorry to learn about the inconvenience you've encountered as a result of your vehicle's engine issue. We understand how important it is for our customers to have reliable transportation, and your feedback regarding a loaner car has been noted. I'd like to step in and see what I can do to address all oustanding concerns - please reach out directly so that we can work towards resolving this matter together. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 22, 2024

Nice staff good service and professional service. ..good job I'm customer from years about this dealership More

by Furio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Wagner, Ariel Morales
May 22, 2024 -

Greenway Kia North responded

We're delighted to know you've had consistently good experiences with our team at Greenway Kia North. Thanks for being a loyal customer!

May 21, 2024

They did a poor job on my car. It still not receiving the gas effectively. More

by RENEEMICHELLE4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service/parts
May 22, 2024 -

Greenway Kia North responded

We take customer feedback seriously, so would you be willing to speak with me about your experience directly? If so, please contact me at your convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 21, 2024

Madhi was an amazing sales representative who listened and gave expert advice on the vehicle. More

by Shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jama
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mahdi Ouahid
May 22, 2024 -

Greenway Kia North responded

Shane, it's great to know that Madhi was a huge help during the car-buying process at Greenway Kia North. Thanks for sharing your feedback with us!

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