Greenway Kia North

I am extremely satisfied with the treatment and service provided, especially thanks to Mr. Frank Sanz, for his helpful and professional treatment. The oil and filter change service was super fast and the s provided, especially thanks to Mr. Frank Sanz, for his helpful and professional treatment. The oil and filter change service was super fast and the staff was super friendly. I will continue to visit the Greenway Kia dealer in Longwood, Orlando. I recommend it 100%. More

Excellent customer service provided by Patricia! She made my car buying process and experience seamless and anxiety free. Everyone at the dealership was friendly and went above and beyond. She made my car buying process and experience seamless and anxiety free. Everyone at the dealership was friendly and went above and beyond. More

DONT BIY AT THIS KIA DEALERSHIP! I needed a new battery after 59 days of my purchase. I have the KIA warranty and purchased the $3000.00 gold extra warranty bumper to bumper and 90 d I needed a new battery after 59 days of my purchase. I have the KIA warranty and purchased the $3000.00 gold extra warranty bumper to bumper and 90 days. Their service department wanted $455,00 for a new battery after my KIA Sorrento was towed there. I had it towed out of there and went to Costco for a new battery ($169.99) . They just lost my business forever and my friends and family business. I will go to another KIA dealership in the Orlando area for all my service and warranty work for the next ten years. . They cant even stand buy there sales for 59 days with everything they sold me totaling over $30K. FIND ANOTHER DEALERSHIP THAT IS WORTHY OF YOUR MONEY AND BUSINESS!!! More

Do NOT get service done or purchase a car from this dealership. I came in to trade in my Vehicle for a Kia Sorento because I needed a bigger car and I wanted a 360 camera and I let them know I was on a dealership. I came in to trade in my Vehicle for a Kia Sorento because I needed a bigger car and I wanted a 360 camera and I let them know I was on a budget. The seller let me know that they price their cars 10000$ over MSRP. So the Sorento at that point was way out of my price range. Instead they offered me the Kia sportage 2023 x pro prestige after showing me other cars that had the 360 camera but they had 60k plus miles . I eventually got them to take the car price to 39000 reluctantly because it just doesn't make sence that they are technically getting my 2022 Kia soul Turbo with basically no damage and only 12000miles for free.(owed 17000 on this car) kelly blue book price is (24-26) Kia said they offer up to 10000$ over that. But gave me 29000in the end ( they said my car was worth only 20k ) But since they mark up the car 10000 anyways it just cancels eachother out. I was there from 5- to 8pm and couldn't get the car because they said the sportage just got there and needed to be inspected. That was Friday. My seller Brittani told me I would most likely get the car Saturday. I texted her first thing on Saturday and she told me that the people that inspect the cars weren't in. On Monday she said she was sick. On Tuesday I went in at 630pm and waited a long time again at this point she just let me take the car because she said they were have system issues. While I had the car Britanni texted me saying that I would be getting a discount on the vehicle. I was excited since they are Already over pricing the vehicle. I came in on the friday around noon she showed me the "discount" and the price of the vehicle actually went up . I looked at the the old and new paper that showed the pricing. They took 1000$ from the trade in amount that we agreed on. And moved it to the rebate section because the kia sportage turned out to be a lemon. I told them that all they did was move numbers around and called it a discount. And they told me "well we won't make money if we don't sell it at this price". I told them that wasn't a discount. And basically we were just talking in circles. I then remembered that morning that I did get an email from them saying they would refund me for my recent service I got with them. I ask them about it . They tried to say it was just an advertisement. Ultimately they did say they would give me back 330 in a check. I have not received that as of today. I went to the finance guy I believe his name is Kevin. And he added an additional 3300$ for a warranty that he was trying to convince me he told me about. Now it will take 4-6 weeks for him to cancel. At the end of all this I finance a total of 40500$ for a car worth 39760$ so they basically stole the difference of my trade in amount . also I gave a 2000$ deposit so really it's 42500 I paid. At a 7.99 interest rate. Also didn't leave until 5pm on this day. Please go somewhere else this place is not trying to help you they are just stealing money from average people trying to get by. I wish I had just traded in my car at carmax and stopped doing business with KIA. Also don't get your service done here either everytime I end up waiting the whole day. More

Dylan Parsons , service advisor was the person that helped me. She was professional, and very nice. I'm finished. helped me. She was professional, and very nice. I'm finished. More

So pleased with the Greenway Kia North dealership in Longwood Florida. Car buying is to say usually nerve-racking, but went to Kia North Longwood because of their 4.7 stars and I had a very positive exp Longwood Florida. Car buying is to say usually nerve-racking, but went to Kia North Longwood because of their 4.7 stars and I had a very positive experience. I did not anticipate enjoying the purchasing process, but Sales Consultants Lorenzo Cortez and Coty made our buying experience so positive. They were friendly, very knowledgeable, professional, polite, answered all my questions, very helpful, and attentive to our needs. I can say Lorenzo and Coty went above and beyond, but most importantly I felt they were trustworthy. After doing my own homework and research I felt we got a great deal, and we walk out of there with a new 2023 Kia Sportage. My family and I have plans to do future business with Kia North dealership in Longwood. A BIG thank you again to Lorenzo and Coty, we truly appreciated their honesty and willingness to get us the best deal. We're also very grateful to Cesar Pedraza Sales Manager for his exceptional explaining and clear communication during our financing process. Happy Customers, Heather Claypool and Debbie Tolleson More

My car had service since 8:30 am. All day I did not receive a call. when I arrived at 5:30 pm, the service had not started. They told me that my car did not start. I started my car tw All day I did not receive a call. when I arrived at 5:30 pm, the service had not started. They told me that my car did not start. I started my car twice in front of them and left. I would like to know what the manager does in that store. More

Purchased a vehicle from kia Lorenzo Cortez was my sales man very knowledgeable very welcoming absolute great experience ask for him if you are going in a++++ salesman man very knowledgeable very welcoming absolute great experience ask for him if you are going in a++++ salesman More

I called and made an appointment to come see a specific car and explained that my parents are handicapped and we were driving quite a bit to view this vehicle. They even texted so I know 100% I was easily car and explained that my parents are handicapped and we were driving quite a bit to view this vehicle. They even texted so I know 100% I was easily reachable. We drove there, walked in and sat down, which is especially difficult for my father after the trip, The sales girl was wonderful, but she had to tell us THE CAR HAD BEEN SOLD IN THAT COUPLE OF HOURS!!!!!!!! Wish I could be reimbursed for mileage, gas, and time wasted! Never again will I waste my time here. There are too many dealerships that are reputable and respect your time. More

FANTASTIC SERVICE! Chrissie was wonderful. Will for sure come back! I look forward in the partnership with this dealer Chrissie was wonderful. Will for sure come back! I look forward in the partnership with this dealer More