Greenway Kia North

Frank was very professional and informative. Great service. 👍 will have to tell others about the company Great service. 👍 will have to tell others about the company More

Was in lobby for an oil change and software update for five hours and had no contact unless I asked for information. Worst service ever five hours and had no contact unless I asked for information. Worst service ever More

Quick and easy services the staff was polite and courteous, Jennifer was my advisor super cool employees courteous, Jennifer was my advisor super cool employees More

My experience from start to finish was perfect! I dropped my car off early (8am: appt at 11a) for a recall replacement item, on my 2024 Kia. I was asked if I was staying w/ my vehicle. I decided to I dropped my car off early (8am: appt at 11a) for a recall replacement item, on my 2024 Kia. I was asked if I was staying w/ my vehicle. I decided to go back home.. He asked if I would like a pickup @ home when it was ready! Really? Absolutely, yes!! I didn’t have to call an Uber. Plus.. My car was ready by 11a. When the driver picked me up- he was very pleasant and we talked about restaurants to try (I just moved to Florida from NC). When we arrived at Kia.. my car was washed & waiting for me to take her home! I love a babysitter that gives my baby back happier & cleaner than I left her! They can watch her anytime! Thanks Longwood Kia Team! More

Vehicle side mirrors stop working and dealer refuse to repair because they claimed repair was done to the car though nothing was ever repaired on our part. Vehicle was purchased in that same condition. So repair because they claimed repair was done to the car though nothing was ever repaired on our part. Vehicle was purchased in that same condition. So this is something they should have cought and address before selling us the vehicle. 2nd key was never provided as promised even though it's a certified pre-owned with warranty. They give me info for a key guy to pay $280 after spending $50,000 on a vehicle. Dealer just want to get the sale and that's it. More

My service advisor Theo is very thoughtful and takes good care of me.. good follow up care of me.. good follow up More

Courteous friendly and knowledgeable staff. They took excellent care of my vehicle and keep me advised of the repairs along the way. They took excellent care of my vehicle and keep me advised of the repairs along the way. More

Great service. I can't say the same for sales department. I'd be glad to speak more about it over the phone. 321-441-5942. ~Harry Rios I can't say the same for sales department. I'd be glad to speak more about it over the phone. 321-441-5942. ~Harry Rios More

Was wrongly charged for diagnostics of faulty engine under warranty. Service manager said he wouldn’t submit paperwork for reimbursement, and that wouldn’t be reimbursed. Rental car supposed to be furni under warranty. Service manager said he wouldn’t submit paperwork for reimbursement, and that wouldn’t be reimbursed. Rental car supposed to be furnished, non furnished. Paid for rental out of pocket. Service manager was supposed to submit paperwork, said he wouldn’t. Gave him paperwork for that also, still no reimbursement for diagnostics or rental car!! Engine replaced under warranty. Process of diagnostics and engine replacement was 10-12 weeks. Between lost time at work, fake diagnostic tests, and car rental, I’m OUT about $6000.00 DOLLARS!!!!!!. Dealership people have called me a few different times buying my car or trading it and buying a new Kia. Explained situation to them. They tell me they’re going to talk to the general manager and others and get back with me. NO ONE calls back!!!!! Dealership and Kia motors are USELESS!!!!!!, other than TAKING YOUR MONEY!!!!!!! More

Oil service requested ok. But past service record indicates severe maintenance control problems. My previous service 0n 9-22-2022 at 45404 mileage listed rear brake re.aining But past service record indicates severe maintenance control problems. My previous service 0n 9-22-2022 at 45404 mileage listed rear brake re.aining at 5mm both sides. This service on 10-26-×023 at 50095 mileage listed Rea brake remaining at left side- green and right side 8mm. Since Greenway Kia is the only one service ING my car and I have not had any brake work ordered or billed for an explanation is required. . When I returned home after the 9-12-2022 service it was noted that the service sticker on my windshield showed next service due was at considerably less than the mileage I went in with. Was another customer's work done on my car by mistake? Or did my brake pads grow? Or maybe a serious recording error. Not good any way you define it! More