Orlando Kia East - Service Center

Tremendous flexibility in accommodating my appointment. Was very happy to be out within one hour. Was very happy to be out within one hour. More

Kiarah came through to accommodate my appointment within less than 48 hours. Thank you very much! less than 48 hours. Thank you very much! More

I had to bring a car under warranty back for service 4 times, towing it three times because the transmission failed. Each time it was brought back engines lights on, the dealership they could find no issu times, towing it three times because the transmission failed. Each time it was brought back engines lights on, the dealership they could find no issues with the car. Extremely frustrating. More

It was a very easy car software upgrade and oil change when you made online appointment about 1 month ahead. when you made online appointment about 1 month ahead. More

Excellent experience we truly value Carlos and the overall level of service. Thank you Robert overall level of service. Thank you Robert More

I’m very satisfied with the work and treatment received from the dealership staff. I was informed of the progress of my vehicle while I was waiting. from the dealership staff. I was informed of the progress of my vehicle while I was waiting. More

Worst service ever. I took my car in for a re-call cause the battery wasn't charging all the way. They kept it 3days then told me "we will get you a rental". I picked up I took my car in for a re-call cause the battery wasn't charging all the way. They kept it 3days then told me "we will get you a rental". I picked up the rental kept it 3more days. They said the car is ready. Picked it up and they had put 700miles on the car. Took it home and it still doesn't charge all the way. Oh by the way today I got a $72.25 charge (24.75of that was a service charge) for the tolls on the car that they paid for. What a joke. I called them both back and had them on a conference call where they both said it was my fault for the tolls charge cause it was in the agreement that they emailed to me. Car is still broken and I had to pay over $100.00 cause they charged me $37.85 for rotating the tires. I will never go back there for anything. More

Fast and accommodating. They got me in and out within only an hour or sommm They got me in and out within only an hour or sommm More

Got there at 7am to be first for 7:40am appointment. Was waiting literally 2.5hours for simple oil change and tire rotation while everyone were walking around and talking their time Was waiting literally 2.5hours for simple oil change and tire rotation while everyone were walking around and talking their time More

Dropped off the car for a oil change and got it back later that day, and when we were out the car through a code, we asked if we could bring it back in and they said yes, so we brought it back on Satur later that day, and when we were out the car through a code, we asked if we could bring it back in and they said yes, so we brought it back on Saturday. They said it was the alternator. Josh was our advisor and it was very hard to get in Touch with him to figure out what was going on with our car. Heard nothing from him all weekend long, heard nothing on Monday, on Tuesday, we called a bunch of times got hung up on a few times, kept telling us Josh would call us back that no one else could help us and he never called us back. Finally called us on Wednesday. We got the car back and it threw the same code. Had to bring the car back again. They said they forgot to plug some things in. Horrible service for keeping us updated by Josh. Had a miss a few days of work, because I have no car. We felt like sense of urgency was not there on Kia‘s part and didn’t care about good service. More