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Orlando Kia East - Service Center

Orlando, FL

4.1
1,148 Reviews

1,148 Reviews of Orlando Kia East - Service Center

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September 19, 2023

People are very kind, and help costomers as soon as. They get to the dealler More

by raindanceyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Greenway Kia East responded

Thanks so much for leaving Greenway Kia East a five-star review! We are pleased to hear you had a seamless experience.

September 18, 2023

Exceptional service by service advisor Carlos Enrique ! Thank you for always taking care of everything with my new car ‼️ More

by Zo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
Sep 19, 2023 -

Greenway Kia East responded

Zo, we're delighted to know that Carlos has been providing exceptional service for your new car at Greenway Kia East. Thanks so much for sharing this feedback!

September 17, 2023

Efficient clean could never more snack like donuts or cakes like other dealers. Disappointed no one greete me when I drove up. Looks like they dot have enough people .I sat for 5 minutes before I went More

by JFKMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just talked to advisor
September 16, 2023

Nice experience with customer service. Shelby was nice and professional. Went for a recall and problem resolved. More

by thais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Sep 18, 2023 -

Greenway Kia East responded

We're glad to know that Shelby and our team at Greenway Kia East were able to assist you with your recall issue. Thank you for sharing your positive experience! Safe travels ahead!

September 15, 2023

Quick, efficient great communication they fixed all my issues and will be going back again More

by Kiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginam Carpio
Sep 18, 2023 -

Greenway Kia East responded

We appreciate your positive feedback, Kiki! Thank you for choosing Greenway Kia East. We look forward to assisting you again down the road!

September 15, 2023

East side Kia has great customer service. Great with getting you in and out. The waiting area is great. I can get work done on my laptop, while waiting on my car to be serviced. More

by tamikagr09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
Sep 15, 2023 -

Greenway Kia East responded

Tamika, we're delighted to know you had a positive experience at Greenway Kia East and found our waiting area convenient and comfortable. Thanks for sharing your feedback, we hope to see you again in the future!

Sep 15, 2023 -

Greenway Kia East responded

Tamika, we're delighted to know you had a positive experience at Greenway Kia East and found our waiting area convenient and comfortable. Thanks for sharing your feedback, we hope to see you again in the future!

September 15, 2023

Great folks to work with. From Kiarah, who arranged the appoi, to Josh and his service team. Prompt attention to timely efficient service. Thanks guys. More

by jamessthilaire2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiarah and Josh and their service team.
Sep 15, 2023 -

Greenway Kia East responded

We're glad to know you had a great experience with Kiarah, Josh and the rest of our team at Greenway Kia East. Thanks for your kind words about their prompt and efficient service!

September 14, 2023

I like them because they're knowledgeable, courteous, the place is clean and attractive... they treat you as family More

by ABIGAILMICHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Greenway Kia East responded

Abigail, we're delighted to know you felt like family at Greenway Kia East. Thanks for acknowledging our knowledgeable and courteous team!

September 14, 2023

The issue was found and still under warranty so it was fixed and running well. More

by marciavnestor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique; Receptionist
Sep 15, 2023 -

Greenway Kia East responded

Thank you so much for your wonderful review! The Greenway Kia East team appreciates your support!

September 14, 2023

The dealership was fine, I was just shocked by the prices since they were not listed online when making my appointment. I then had to change my plans around and did not end up getting the service I originall More

by Butcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not see them
Sep 18, 2023 -

Greenway Kia East responded

We appreciate your feedback and sincerely apologize for any inconvenience and frustration with our pricing descriptions online. We will discuss this as a team to see what we can do to improve this, but we'd also like to see if there's anything we can do to help here. Please don't hesitate to reach out to me directly when you have a moment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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