Back

Orlando Kia East - Service Center

Orlando, FL

4.1
1,149 Reviews

1,149 Reviews of Orlando Kia East - Service Center

Sort by
November 08, 2023

With Carlos around he always makes my visit friendly and consumer friendly and very helpful and very professional More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
Nov 09, 2023 -

Greenway Kia East responded

Hi, Victor! It's great to know that Carlos made your visit to Greenway Kia East a friendly and professional one. We appreciate the positive feedback!

November 07, 2023

I have bought two vehicles already at this dealership and the service department is very nice and efficient. My service advisor. Mr. Alejo was very informative, very prompt, very hospitable. He got me out of More

by ZAHERMAHMOOD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 07, 2023 -

Greenway Kia East responded

We're delighted to know that you've had a great experience with our service department at Greenway Kia East. It's wonderful to see Mr. Alejo and the team are providing top-notch, efficient services! Thanks for choosing us twice already - we appreciate your support!

November 06, 2023

Matthew is the best Advisor . Love him . Very patient , understanding and great at helping me out . just Amazing he gets straight to the point More

by Peirline321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 06, 2023 -

Greenway Kia East responded

We're delighted to know that Matthew provided you with such a positive experience at Greenway Kia East! We pride ourselves on our team's ability to be patient, understanding and efficient. Thanks for the review!

November 06, 2023

Fast and friendly service. The process was painless and the staff was very courteous. Thank you! More

by birdstown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Greenway Kia East responded

Hello! It means a lot that you are a happy customer. Thanks for taking the time to share your experience so others can see what it's like to be a client at Greenway Kia East. Have a good day!

November 06, 2023

Great service they always aim to please Everyone is informative, communicative and trustworthy, greenway auto group is all I trust in Florida More

by austin5650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Greenway Kia East responded

We're so glad to know you trust our team at Greenway Kia East for your automotive needs in Florida! Thanks for highlighting our service and communication. We appreciate the support!

November 06, 2023

This is not in anyway about Carlos. This is strictly about the dealership. Carlos 6 a 5 out if 5. A few years ago I went to this Dealership for a regular oil change to find out at the e More

by pjeanlouis91
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Enrique
Nov 08, 2023 -

Greenway Kia East responded

We're sorry to read about your past experience with us. We strive for transparency in all our services, including pricing, and it's disappointing that we didn't meet this expectation during your visit. Your feedback is important as it helps us improve our service delivery. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 06, 2023

The service provided by the dealer was fast and reliable. This is what I needed. More

by toribio.ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shout out to Carlos Enrique too.
Nov 06, 2023 -

Greenway Kia East responded

Toribio, it makes our day to read that the Greenway Kia East team provided you with the service you needed! Thanks for stopping in and leaving us a five-star review. Safe travels!

November 06, 2023

They are always so friendly and help me understand the work that is being done and give me the best deal possible. More

by shaunakidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 06, 2023 -

Greenway Kia East responded

Shauna, we're glad to know our team at Greenway Kia East was able to provide you with friendly service and clear communication. Thanks for the positive feedback!

November 05, 2023

I prefer this Kia dealership over any other one. They truly care about their customers and are always willing to help. More

by CARISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 06, 2023 -

Greenway Kia East responded

Carissa, we're so glad to know you prefer Greenway Kia East! We always strive to provide top-notch service and care for our customers. Thanks for your support!

November 04, 2023

From the time I got there to the end I was well taken care of thank you Shelby More

by joegutz6263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Josh
Nov 06, 2023 -

Greenway Kia East responded

We are glad to hear that Shelby took excellent care of you. Thank you for choosing Greenway Kia East!

...
81
...