Orlando Kia East - Service Center

I have given the rating I have because Edward Cotto knows his business. He is respectful and kind. He makes us feel very important every time we are there. He is always prompt with our appointments and me his business. He is respectful and kind. He makes us feel very important every time we are there. He is always prompt with our appointments and meets our every need. We have purchased our third Kia Sedona Mini Van and love it. We have loved all of our Sedona Mini Vans since 2000. We always have two in use at a time! More

Chad always makes me feel like my car and I are his most important clients. He always takes my call; listens to the problem or need and sets up an appointment that works for me. When I arrive, Chad is effic important clients. He always takes my call; listens to the problem or need and sets up an appointment that works for me. When I arrive, Chad is efficient and so friendly. He always helps me determine the best, most cost effective way to keep my car in top shape. I do like my Spectra, but it is the level of service that you receive at the dealership that keeps you coming back. I will be a lifelong Kia driver thanks to Chad and his amazing attention to detail and to the customer, me! More

I notmally take all my cars to chevy but i gid not have the time. I was in the area and i saw ur new building and decided to stop there instead. chad was extremely professional and respectful of my time. T the time. I was in the area and i saw ur new building and decided to stop there instead. chad was extremely professional and respectful of my time. This was my first visit at the dealership and I fully plan on returning. More

Chad has always gone above and beyond to help us with our Kia. He makes sure any request we have is taken care of right away! Kia. He makes sure any request we have is taken care of right away! More

I have had great service contacts with Chad over 5 years and he has gone above great duty to help me. He has been very helpful with all the things wrong with my van. and he has gone above great duty to help me. He has been very helpful with all the things wrong with my van. More

He a very respectful, very interested in helping the customer, and is very determined to help you get what you need done. I highly recommend him if you need help. I gave him these high rating because he customer, and is very determined to help you get what you need done. I highly recommend him if you need help. I gave him these high rating because he is experienced, friendly and knows what he is talking about. More

He is the BEST. I am a widow and don't know much about car care but he leads me and guides me trough it. He is my SAVIOR. Don't know where I would be without him. I would recommend him to anyone. car care but he leads me and guides me trough it. He is my SAVIOR. Don't know where I would be without him. I would recommend him to anyone. More

The employees are very friendly and helpful. They listen to you when you say something is wrong and they check the problem and report the results back to you. They are very quick and efficient. to you when you say something is wrong and they check the problem and report the results back to you. They are very quick and efficient. More

I have never received anything short of impeccable customer service from Chad Charlton ever since he started working at Orlando Kia East. His prompt and courteous demeaner makes one of the most irrat customer service from Chad Charlton ever since he started working at Orlando Kia East. His prompt and courteous demeaner makes one of the most irratating things to do (bringing your car in for service) not so bad. I know that when I call he is eager to listen and help in getting my car repaired and returned in the quickest time frame possible. This may sound funny, but I have been in the customer service industry for over 20 years, and I feel that if more people had the customer service skills that Chad possesses, we would see much happier people on our roadways. Thank you for that! More

Since I bought my first car in 2007, Chad has helped me keep track of my service dates and has always been very cooperative in expediting my visit. Because of his outstanding service, I decided to buy a se keep track of my service dates and has always been very cooperative in expediting my visit. Because of his outstanding service, I decided to buy a second car which my nephew uses for school. I decided to move to Puerto Rico and took my first car with me. Since then, Chad has been my liason in purchasing new parts through Kia dealers. I would definitely recommend Chad to anyone looking for exceptional service and reliability. More