1,149 Reviews of Orlando Kia East - Service Center
Very friendly crew, fast service, the crew kept me very informed of my visit, service status. I’m very satisfied with Carlos and the Kia service crew. informed of my visit, service status. I’m very satisfied with Carlos and the Kia service crew. More
Appt for brakes was at 1020, advisor said car should be done after lunch. I arrived back at 1600 to be told that my car hadn’t been started. No one ever called, my car was finally ready over 24 hours lat done after lunch. I arrived back at 1600 to be told that my car hadn’t been started. No one ever called, my car was finally ready over 24 hours later. More
Matt was incredibly kind and extremely helpful! He genuinely went above and beyond to help me get everything sorted with my car. Once I dropped my car off it was a really quick turn around before e He genuinely went above and beyond to help me get everything sorted with my car. Once I dropped my car off it was a really quick turn around before everything was good to go. I cannot say enough good things about Matt and will always speak to him at Greenway East if I have any car issues in the future. More
Everything was great except the invoice showed 2 items under "the following work was recommended but not performed". No one mentioned or discussed those items with me. I didn't see them until I got home. under "the following work was recommended but not performed". No one mentioned or discussed those items with me. I didn't see them until I got home. I tried to call my service advisor but he couldn't be located and didn't return my call. There was a party going on and I think staff was distracted. More
Great customer service. I brought the car in the night before service and left them a note for the morning with the key. I called to confirm work scope and continued with I brought the car in the night before service and left them a note for the morning with the key. I called to confirm work scope and continued with my day. Later I checked on the status and they said it was ready for pickup. So paid and picked the car up. No muss no fuss. More