Back

Orlando Kia East - Service Center

Orlando, FL

4.1
1,149 Reviews

1,149 Reviews of Orlando Kia East - Service Center

Sort by
November 25, 2023

Their service advisor was fantastic, very helpful and very precise. My vehicle was returned at the time that it was promised. I asked for a car wash, but I guess the people who do the complimentary work More

by charlesmjeti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman service advisor
Nov 28, 2023 -

Greenway Kia East responded

Charles, we're glad to know our service advisor was able to assist you effectively at Greenway Kia East. We apologize for the missed car wash and will be sure to make note of this in the future. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 25, 2023

Greenway KIA East is my one stop shop for all my automotive needs, I have purchased new vehicles, and get expert service right there. A+A+A+ More

by ROBOCHAPLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
Nov 27, 2023 -

Greenway Kia East responded

We're so glad to be your go-to for all things automotive at Greenway Kia East! Thanks for the great review. We look forward to continuing our service with you!

November 25, 2023

There is no better place for automotive service than Greenway Kia East. They provide variable discounts for your money and thorough work on your vehicle. I would not have had the peace of mind had I t More

by Chris V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Enrique
Nov 27, 2023 -

Greenway Kia East responded

Chris, we're glad to know you've found peace of mind with our service at Greenway Kia East. We always aim for thorough work and value for your money. Thanks so much!

November 24, 2023

car, no other options provide. The employees really good. This is more operations. Not to be prepare what for the services I have. I paid $700 every month and I have been on for mo More

by MJRVNEWLIFE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kia is the problem
Nov 28, 2023 -

Greenway Kia East responded

I'm sorry to read about your recent experience. We strive for excellence in all aspects of our operations, so it's disappointing to learn that we fell short this time around. I'd like the opportunity to discuss this further and see how we can improve your situation. Please feel free to reach out at a convenient time for you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 23, 2023

Everyone was very pleasant and it felt unrushed. I took my older car in for an oil change and was met immediately, unlike other places I've been where I have to wait 5-10 minutes. The waiting area w More

by The Princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iderson
Nov 26, 2023 -

Greenway Kia East responded

We're glad to know you had a pleasant and efficient experience at Greenway Kia East! It's great that our team was able to assist promptly, and we hope you are enjoying your new car. Thanks for the positive feedback!

November 23, 2023

When I first made the appointment it was I believe Shelby the one who helped me out. She did terrific she was able to make it smoothly. Now when i came in for my appointment it already said what it was for a More

by Melissaportalchs
Recommend Dealer
No
Employees Worked With
Shelby
Nov 25, 2023 -

Greenway Kia East responded

Melissa, I'm sorry to read about your recent experience with us. It's important that our customers feel respected and valued, especially when it comes to managing their time efficiently. I apologize for any inconvenience caused by the delay in service and communication issues you encountered during your visit. We would like a chance to make things right - please reach out so we can discuss this further at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 22, 2023

Waiting time was minimal but I feel that feedback could be better. There is still outstanding stuff but I haven't received a called to confirm when to take my car again. More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 28, 2023 -

Greenway Kia East responded

Julian, we appreciate your feedback about our communication at Greenway Kia East. We're glad to know that you had a minimal wait time and will work on improving our follow-up process for outstanding matters. I think it's best I step in and do what I can to attend to any ongoing issues. I will search for your contact information, but in case I have trouble locating it without a last name, please reach out to me directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 22, 2023

This was my first time having service done here, quick, easy, clean, convienient, and safe. More

by beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
Nov 22, 2023 -

Greenway Kia East responded

Thanks so much, Beth. We're glad you had a great first service and you found our dealership clean. We look forward to your next visit to Greenway Kia East!

November 21, 2023

Met my expectations. Matt the service agent went over and beyond in making this service appointment a pleasant experience. Will be back. Thank you. More

by Bal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathews - Service Department
Nov 21, 2023 -

Greenway Kia East responded

We're glad to know that Matt and our team at Greenway Kia East met your expectations! We appreciate the positive feedback and look forward to seeing you for your next service appointment.

November 21, 2023

🌟🌟🌟🌟🌟 Josh was very kind. waiting time and service was very good.Five stars service provided! More

by DAWNPINCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 21, 2023 -

Greenway Kia East responded

Thank you for sharing your 5-star review of Greenway Kia East! We will let Josh know you appreciated his help. Take care!

...
76
...