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Orlando Kia East - Service Center

Orlando, FL

4.1
1,150 Reviews
Call Service Center (844) 637-1389

1,150 Reviews of Orlando Kia East - Service Center

Sort by
December 09, 2023

Honesty is key which you don’t have. Don’t make promises you have no intentions of keeping. More

by ferminjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lol
Report | Print
Dec 12, 2023 -

Greenway Kia East responded

If there was a mistake on our end, then I sincerely apologize, but we run our business with transparency and professionalism. I'm concerned to see we've left the wrong impression and I'd like to speak with you directly about your experience. Please reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 08, 2023

Everyone was very nice and approached me right as I walked in, fixed my car quickly! More

by EMILYFEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Dec 08, 2023 -

Greenway Kia East responded

Here at Greenway Kia East, we are always thankful for positive feedback from our customers. Thank you, Emily!

December 07, 2023

Went to get my tires rotated and waited 2 hours. While waiting someone tried to sell me and everyone else in the service waiting area a car. They advertise a complimentary carwash with your service More

by cfarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one gave a name
Report | Print
Dec 08, 2023 -

Greenway Kia East responded

I'm sorry to hear about your experience with the longer-than-expected wait time. I also apologize if you felt pressured during your visit. We strive to deliver on all our promises, including complimentary car washes with service visits. Your feedback helps us improve - please feel free to reach out directly so we can discuss this further and make things right by you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 05, 2023

That staff and wait time was perfect. They let you know what was being done and kept me informed. More

by crasilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 05, 2023 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team earned your five stars. Thanks, Crasilly! We always aim to offer prompt and informed services.

December 05, 2023

Great service, friendly staff, timely manner, everyone had been great. Service has been great. Thank you More

by rebecagonzalez42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Dec 05, 2023 -

Greenway Kia East responded

Rebeca, we're delighted to know you had a great experience with our team at Greenway Kia East. Thanks for your positive feedback about the service and staff! We are here for you and any of your future needs!

December 04, 2023

Great, I get the best service always, and there always so helpful and patience with me. More

by K32.MARION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Greenway Kia East responded

When a customer says words like this, we know we're doing things right at Greenway Kia East! Thank you for the stellar review. We look forward to your next visit!

December 03, 2023

My car was fixed in professional way. I was happy with the waiting area and the friendly staff. More

by arni.konn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

We are happy to hear from you! Thank you for choosing Greenway Kia East and for sharing your experience. Drive safely until we see you again!

December 03, 2023

Carlos took my car in even though I was at the wrong location. I went for a recall left the car there and it was done within an hr. More

by cintron1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

We're glad to know that Carlos was able to assist you promptly, even at the wrong location! Thanks for choosing Greenway Kia East and sharing your positive experience.

December 02, 2023

Very friendly, knowledgeable. Appointment work was done in in a timely manner. Event washed and waxed my car. More

by terrilyn.watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

Terrilyn, we're glad to know you had a positive experience at Greenway Kia East. We always aim for efficient and thorough service! Enjoy your freshly cleaned car!

December 02, 2023

Muy excelente servicio todo limpio y en orden trato muy amable y servicial y muy rápidos en sus servicios More

by maduronavas1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 04, 2023 -

Greenway Kia East responded

Gracias por sus amables palabras sobre nuestro servicio en Greenway Kia East, Maduro. Nos alegra saber que ha tenido una experiencia positiva con nosotros y apreciamos mucho su reseña!

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