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Orlando Kia East - Service Center

Orlando, FL

4.1
1,151 Reviews

1,151 Reviews of Orlando Kia East - Service Center

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January 07, 2024

“I recently had my car serviced at Greenway Kia’s service department, and I was very impressed with the level of service I received. The staff was friendly and knowledgeable, and they took the time to explai More

by Sajo_fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 08, 2024 -

Greenway Kia East responded

We're delighted to know that you had such a positive experience with our service at Greenway Kia East. Our team works hard to ensure every customer feels welcomed, informed, and efficiently assisted. We appreciate your business and look forward to working with you again in the future!

January 06, 2024

I wish I was offered the usual complementary car wash. My tires were not given more air during my regular maintenance. I appreciated that they honored an emailed coupon. More

by flateacher
Recommend Dealer
Yes
Employees Worked With
Shelby
Jan 08, 2024 -

Greenway Kia East responded

We're glad to know you appreciated the honored coupon, but we are sorry to hear about your overall less-than-stellar experience. We strive for top-notch service and it seems we missed a couple of details during your visit. Your feedback is valuable in helping us improve our services, so thank you for sharing this with us. We will be sure to take note of this. If there's anything else you'd like to discuss or if there are any questions I can answer, please don't hesitate to reach out to me directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 01, 2024

They communicated wonderfully and were done with the service quickly. I would recommend this place. More

by arod1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Greenway Kia East responded

Thank you for taking the time to leave Greenway Kia East a five-star review! We are happy to hear that your service was taken care of in a timely manner. See you next time!

December 25, 2023

The attention was kind, and the workmanship was exactly what I had in mind and I am pleased with the outcome More

by donahams71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 26, 2023 -

Greenway Kia East responded

We're delighted to know you had a positive experience at Greenway Kia East and that our team's attention to detail met your expectations. Thanks for the review—we appreciate it!

December 25, 2023

Awesome, good guys, good job, good service. No more comments. Thanks you,and good guys. More

by polassodavila55
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 26, 2023 -

Greenway Kia East responded

Thank you for the great review! We appreciate your business, and we hope to see you again at Greenway Kia East. Drive safely!

December 22, 2023

The overall service was just perfect Thank you to everyone Thank you to Shelby So sweet More

by Mirella Cipolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Greenway Kia East responded

Mirella, your review makes our day! We're elated that Shelby could help make your experience at Greenway Kia East seamless. Thank you for your kind words!

December 22, 2023

Appointment was on time. Was met immediately. Fast friendly service. Kept us informed throughout service. Car was ready on time. More

by YLYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2023 -

Greenway Kia East responded

We're delighted to know your appointment at Greenway Kia East went so smoothly and efficiently! Our team is always here for fast, friendly service. We thank you for the review and hope to see you again in the future. Safe travels!

December 18, 2023

Easy to make an appointment. Quick getting me in and out. Very thorough and efficient. Shelby was very knowledgeable and friendly. Recommend going here for your service. More

by michele0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Dec 18, 2023 -

Greenway Kia East responded

Michele, we're glad to know that Shelby and our team at Greenway Kia East made your service visit efficient and friendly. Thanks for recommending us!

December 18, 2023

Overall good service. Would recommend better communication for when parts on order comes in so I could schedule the next service. More

by PSMITH0606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Greenway Kia East responded

We appreciate your feedback and recommendation. We'll certainly work on improving our communication regarding parts orders at Greenway Kia East. Thanks for the review, we're here to serve you better next time!

December 16, 2023

Would of given 5 stars but I had to ask for my car after 2 hours . It was ready n they didn’t bring it up More

by EPENA0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 23, 2023 -

Greenway Kia East responded

We appreciate your feedback and apologize for the delay in getting your car to you at Greenway Kia East. We'll work on improving our communication moving forward. Thanks for bringing this to our attention!

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